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December 2025 by Shawn Sandhu
Unfortunately I have been to this place twice for my new BMW. My bad luck but the body shop experience has been good. Troy and his team go above and beyond to coordinate with Edmonton BMW for repairs. They are more honest and reasonably priced than Modern Autobody.
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December 2025 by Jennifer Khil
My experience at this Doug’s place was literally the saving grace in such a stressful car accident situation. I was in an accident literally a week before I was supposed to drive across the country for 4 weeks and I was being bounced around different shops due to many not being authorized to buy Jaguar parts. I brought my car to this Doug’s after phoning them and getting Adrian on the line who immediately took the initiative to understand what was going on and see what they could do to help. He took a look at my car literally 15 minutes later and in less than an hour I had an estimate, they had arranged a rental car for me (coordinating with two different companies), dealt with my insurance agency seamlessly and had me leaving my keys for a repair after many phone calls and much problem solving on their end that they really didn’t have to do but made my life SO much easier and that I was so so grateful for. They went above and beyond in every way to help me out and when I returned the work on my car was beautifully done and flawless. I literally forgot my credit card picking up the car and Andrew and Adrian made that work as well. Andrew and Adrian were both serious angels. This shop really cares about the quality of the work they do and the service they provide.
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November 2025 by Danielle Passmore
After damage to my door by another vehicle this summer, my insurance company gave a list and I chose to bring my car to Doug's Place, they were BMW certified, had good reviews, and the insurance company also had good things to say about them.
Adrian was my first contact, he worked with me to get my car in as quickly as possible for both of us. Even though the rental was taken care of through insurance, Doug's Place arranged for them to pick me up there and drop me off as well, which was very helpful and convenient, wonderful customer service!
The work they did on my car was outstanding. You can't tell anything ever happened, which I guess is the point, and they nailed it. You can tell they care about the work they do, they stand behind it and their customers. They are professional, courteous and nice to deal with.
I would bring my vehicle back here to be worked on again in a second without thought and would highly recommend them.
Thank you for taking care of my beloved vehicle.
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November 2025 by Dan B.
They did a good job. Thanks.
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November 2025 by Renie De Torres
Great customer service and excellent work!
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October 2025 by Eric Ollila
I had an excellent experience with Doug’s Place and especially with Adrian Broomfield, who managed my repairs with incredible professionalism and attention to detail. I had four claims at once—three through insurance (hail, rock chips, and a collision caused by someone else) and one I paid out of pocket (cosmetic work on the hatch, bumper, and alignment). On top of that, we also replaced the windshield.
With so many different tickets and a complex job, it would have been easy for something to get mixed up. But not here—Adrian handled everything with precision from start to finish. The quality of the repairs on my 2018 Mini Cooper Countryman All4 was outstanding, and the car looks fantastic.
What impressed me most was Adrian’s communication and flexibility. I had to be out of the country for the entire summer, and he worked with my schedule so I could drop off the car before leaving and have it completely finished and ready when I returned.
Overall, I would give Doug’s Place a 10/10. If you own a Mini or BMW and want a certified body shop that does top-quality work with great professionalism, I highly recommend them.
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August 2025 by Cole Barlott
Do not come here. No longer owned by Doug but they use his name still. Tried to take my mom to the cleaners, quoted to replace and refinish things not even relevant to the actual damage. 2 hour labour for door handle that wasn’t touched? 1 hour labour for scanning error codes? There are no lights on… Replace the panel brackets for a slight hit on the bumper?
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June 2025 by LA
Excellent mechanic! They meticulously serviced the bumper on my Tesla and went above and beyond throughout the entire process. You can tell the team here genuinely cares about their craft and never rushes the job. If you’re looking for high-quality work, look no further!
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June 2025 by Christian Lee
Quality repairs by quality gentlemen.
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May 2025 by Sarah MacPherson
The team at Doug's place is truly amazing, great customer service as well as communication.
Thank you again!
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February 2025 by Alisha Nguyen
Doug’s Place was recommended to me by my insurance. When I went for the quote & repair Jackie and the rest of the team were super helpful/nice in answering my bajillion questions about the process/my car cause I’m just a girl lol. They handled the entire thing so smoothly from the repair itself, to the insurance, and rental vehicle. The repair was also done so quickly and nice- they even detailed the inside of my car when I got it back! I had a great experience taking my car here especially since this was my first time having to get a repair done on my car
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February 2025 by Greg Goa
My vehicle got rear-ended so we used Doug's to replace the bumper on our Model Y. This is a great business, everything is very streamlined. They did an excellent job on the repair, it looks like new! They also detailed the car for when I picked it up which was a really nice bonus! Doug's automatically sends emails as they go through the repair process, so I was up to speed as they were doing the work, no guessing! I loved that. The work was finished earlier than expected. Overall, very impressed with Doug's, if I ever need more body work I'll be back!
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January 2025 by Patrick Flynn
AmA towed my mustang gt that I did not approve for tow from resident to dougs place two and know the pushed the car on the street and know I'm trying to get it back to my place this is not a business I would deal with ever
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December 2024 by Bev Althouse
I was referred to Doug's Place by family and my insurance company and they did not disappoint. I am out of province and that is a headache in itself. Adrian guided me through the process, kept in close touch and he and his team were so helpful. The car was a write off but they were efficient on getting the claim in and going to bat for me on some many areas. Definitely recommend.
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December 2024 by Charlene Ghostkeeper
Absolutely fantastic service from Doug’s Place. They finished my car right on schedule and I received regular emails on the status of the repair. The workmanship is second to none! Definitely recommend this place
