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November 2023 by Amy C
Nathan and his team were great to deal with, polite and very professional. They made the whole process super easy and have great customer service. Would definitely use them again if needed.
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November 2023 by Aaron McWhirter
Absolutely the worst customer experience I've ever had in any retail service location. The manager told us our proof of address was a 'Red Flag' despite having multiple pieces of proof. He refused our rental and referred to our MasterCard as a Prepaid Card. I would not recommend this location in any scenario. Absolutely disgusted. Find a different rental company, or take a bus, this location and the Manager is a shameful joke.
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November 2023 by Pamela Mason
From the very first call, Enterprise was there for us. My daughter was in a bad crash and wrote off our new car. When I called to arrange a rental with Enterprise, they went out of their way to help us.Jeff and Tarun from the Edmonton 129 & 50st location were incrediblly kind. I was in a tough spot and couldn't afford a cab, so they brought the rental to me. That's exceptional service!! Upon return, Justinea was the sweetest thing - she really made my day with her bubbly personality and smile.Overall, I'm extremely satisfied with this service and will recommend Enterprise to all of my loved ones.Thank you all for making this whole process so much easier!
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November 2023 by A Q
My experience at this Enterprise was awesome, and Majid and Carter were the best rental clerks you could ask for. Quick, kind, and professional, Carter got me in a rental vehicle mere minutes after walking through the door and Majid completely understood when I brought back the car a few minutes late because of traffic. He even offered me a ride to where I needed to go afterwards! Shoutout to these two guys for giving me such a smooth experience! Will definitely be back.
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November 2023 by laura sweetnam
Supper helpful called me immediately as soon as they got the email from my insurance set up a time that would work for me and found a vehicle that met the needs of my son made my horrible day less stressful , when we brought the vehicle back super friendly asked if I needed a ride back to my vehicle was a really good all around experience.
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September 2023 by ali alislm
The renting process is always a pleasure thanks to Carter. Hes always super friendly, professional and mindful of the customer needs. The cars are also in great shape with affordable prices. Definitely recommend this place. And thanks Carter :)
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August 2023 by Maryam Elbenhawy
I was very pleased with the professionalism and organization of the company. It was amazing to coincidentally get my dream car as a rental and its newest make. Enterprise has respectful employees, which I appreciated and made my experience wonderful! Would definitely rent a car again from them!
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August 2023 by Nancy Elbenhawy
I was very pleased with the professionalism and organization of the company. It was amazing to coincidentally get my dream car as a rental and its newest make. Enterprise has respectful employees, which I appreciated and made my experience wonderful! Would definitely rent a car again from them!
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June 2023 by Shelley Brisson
friendly staff . Prompt service and seen they handle stressful situations professionally when dealing with uncontrollable clients of ignorance and disrespect.They were very informative when questions inquired . I got my deposit back in timely manner. And was accommodated with a ride too and from collision shop safely.Highly recommended .Keep up the good work all ?
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June 2023 by Mike Sorochan
We would just like to thank the 50st location for the level of professionalism in the rental department. Even when thing's don't go according to plan, they worked as a team to accommodate us. Loyalty and dedication go a long way in today's world.
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June 2023 by Ali D
This location has exceptional customer service. Been here a handful of times and I'm always satisfied. Keep up the great work.
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June 2023 by Jennifer Larson
My wife and I rented a vehicle while our vehicle was in the shop for repairs. We paid a $150.00 deposit via debit. When we returned the vehicle on May 1, 2023, we were told 5-7 business days to receive a cheque with our $150 deposit. We are still waiting and after multiple calls to the manager, we are still getting the run around. Manager says head office issued a cheque on June 2nd. No cheque has been received and head office says to us its up to the branch to issue out these cheques. This is theft at this point. Consider this location reported to head office.
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June 2023 by Anoop Manoj Kumar
I have a very pleasant experience with this Enterprise car rental location. Very helpful team and hassle free experience.
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June 2023 by Lorinda Kidder
Easy going. Great people. Good service. Will definitely use them again.
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May 2023 by Salima
I had a very bad experience with them since the beginning liars stay away from them, my insurance used them otherwise I want deal with them.
