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December 2023 by Andrew Altimas
What can I say its not often that you get to experience generosity and grace. This store provided me both and Ieft me speechless. If they can go the extra mile for me I am sure they will for you as well. I have full faith to send anyone to this store they will give you good service and help you get what you need.
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December 2023 by Gamerdude3000
Julia was amazing, very polite, professional, knowledgable and helpful with my return.She helped me pick the right style and sized it for me also.Thanks Julia.Shaz
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November 2023 by YUVINI RANASINGHE
Solange was a absolute sweet girl. She helped me to pick a beautiful watch according to my wish. I’d give 10 out of 10 to staff members in this outlet . Good job fossil kingsway.
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September 2023 by 1955grandprix
My husband and I were looking for a wedding present for our soon to be son in law. Actually thinking about a watch we found one but we're not quite sure..we explained what work our son in law did..both AIDAN AND JASIEL were so helpful when we asked their opinion on which watch would be better. Then we thought we would get our daughter a watch also and had advise and help . . With picking one out. The greatest customer service I have had in along time...very friendly and upbeat not on their phones like alot of as stores we will be back for more gift's thank you both ....
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September 2023 by Rob Mac
I've been looking for the right watch for myself for quite some time. I didn't realize that I just missed a sale. We wandered in today to look around. It's my wife's birthday so after looking at the men's watches, I crossed the store with her to look at ladies watches. I didn't even notice the handbag on the ledge in front of the display but the lady came from behind the til and snatched it up like we were there to steal stuff. We've worked hard to afford the nice things in life. It's a shame because I was ready to buy. I'll go back to Southgate I guess.
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August 2023 by moon beam
Went in for a new wallet for my husband, and had great service from the two ladies working. Managed to find what we were looking for, a clip wallet!
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June 2023 by Roxy
My mother was looking for a leather bag in her favourite colour (purple), the woman that was helping us out was very welcoming and friendly. She even showed my mom all the different bag options she had in the purple shade. Mom said after we left that it was hard to not want to get them all! Definitely worth visiting if you like their style. :)
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June 2023 by Zan Thrax
Excellent service and a great sale price - about half the price as Amazon
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April 2023 by Mark Muilwijk
Holiday hours are incorrectly stated on Google Maps. Google sends business owners a default reminder email about updating holiday hours. Not stating correct business hours is unprofessional. Many businesses do pay attention to this. It saves people driving out to the store for nothing, saving time and reducing pollution. If the store wants to take itself serious as a business, customer service like this is important to attract and keep customer loyalty.
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February 2023 by Sagda Ahmed
Julia at the kingsway location made me feel very welcomed and was great help!!! I’m definitely coming back as the employees were AMAZING!! Thank you so much Julia and Aidan !!
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February 2023 by Donna Thompson
Ramona is AMAZING! She was so helpful and patient as I was making decisions about my purchases! Ramona provided such a welcoming and “no pressure” environment for me to browse freely and comfortably. Not only did I leave completely happy about the watches and wallet I ended up with, I left feeling valued as a customer. Out of all the Edmonton locations, I love this one the most! Thank you so much, Ramona!
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February 2023 by Rue
Alex and Ramona are the absolute best! They always give the best customer service and are very helpful with any price checks I need. Fossil employees here at Kingsway never push you to buy their products and would rather give you time to think about your purchase, which is very nice and considerate. No wonder I keep coming back here!
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January 2023 by El P.H.
Alex and Ramona are the absolute best! They always give the best customer service and are very helpful with any price checks I need. Fossil employees here at Kingsway never push you to buy their products and would rather give you time to think about your purchase, which is very nice and considerate. No wonder I keep coming back here!
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January 2023 by Jacob August
Huge shout out to Aiden. His kind demeanour and professionalism is truly amazing. His knowledge of Fossil products is quite impressive, and you can tell he wants to help you as much as possible. I’ve bought a watch through him and I’ll make sure to come back and do so again! Thanks Aiden!
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December 2022 by Nadia Faqi2
Aidan is Awesome he has great customer service and gave me great options to gift a family member if u see this Thanks Aidan
