GUESS Factory
Clothing StoresHours:
9773 19 Ave NW, Edmonton AB T6N 1N5 Hours
About GUESS Factory
GUESS Factory offers a mix of positive and negative experiences for shoppers. Many customers highlight the exceptional customer service, particularly praising the helpfulness of associates like Gage and Mel. Shoppers appreciate their attentiveness and support, with Gage going above and beyond to locate specific items and providing recommendations that lead to happy purchases. Customers often leave the store satisfied with their selections, noting the stylish products available, including purses and watches. However, some reviews point out issues with store organization. Shoppers have found the store disorganized, with closed changerooms and clutter making it challenging to browse comfortably. Confusing signage regarding sales promotions has also been mentioned, leading to a less than relaxing shopping experience. Overall, while many customers enjoy great service and stylish items at GUESS Factory, improvements in store organization and clarity could enhance the shopping atmosphere.
Most Recent Reviews
December 2025
A very friendly associate helped me with my purchase. Lots of very nice things in this outlet store. I get tons of compliments on my purse. I was going to get the velvety white one but I will find more longevity with the darker colour I chose. I will be back.
September 2025
Thanks to Dawson, i was able to find right products and he was very helpful with wrapping the items patiently!
September 2025
I recommend this store because this store offered Excelent customer service, made me feel very special not only to me but also to other customer. Assistant Manager Mel take the lead at the floor so every body are at the same page. Keep it up guys. Management need to give you token for made this different to other store....
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