H&M offers a decent selection of kids' items, often better than nearby malls, with many sizes available. Customers appreciate helpful staff, especially those who go out of their way to assist, making shopping experiences positive. However, the store can sometimes be disappointing due to empty or messy kids' sections, with clothes scattered and limited variety, especially in girls' clothing. Some visitors have noted that the customer service has declined, with staff appearing less attentive and management seemingly ignoring guest comments. Additionally, certain amenities like automatic doors may not always function properly. Despite these issues, some employees are praised for their kindness and patience, helping customers find items and resolve issues. Overall, H&M is a place with good staff and decent selections, but it occasionally struggles with store organization and product availability.
H&M has a great huge selection of casual and formal wear. Women, mens, children and toddlers fashions
December 2025
Decent selection of kids items, better than West Edmonton Mall! Found all the sizes I was looking for. 4 stars because the automatic door button was not functioning and I really needed it to.
August 2025
The store is clean, well organized and well stocked. Service was just ok
