Hardcore Bikes is a rider and family owned bicycle store in Edmonton, Alberta, operating since 1989. They sell, service, and repair bikes and sell bike stuff, known for mountain bikes but also offering road, commuter, gravel, cyclocross, fat, and e-bikes. They are dealers for world-class brands including Trek, Pivot, Yeti, and Ibis. Their philosophy is to sell high-quality, durable bikes and fit them correctly to the rider, from high-end models to affordable bikes for fun and commuting. Reviews highlight knowledgeable, professional, helpful, and passionate staff who are extremely knowledgeable. Customers report great service, with the business being praised for handling and promptly fixing issues in an exemplary manner. Their customer service from the sales floor to achieving the perfect fit and after sales is called the best in the city and the best in the area. The mechanics are noted for doing a great job diagnosing and repairing bikes. The shop is described as great to work with on special orders and excels at e-commerce better than most independent bike shops, notifying customers by text when a job is done or an order arrives. Many state they would go out of their way to visit and highly recommend starting a bike search here.
Knowledgeable, friendly staff, good selection of products in store and available for order, reasonable policies & quite accommodating. Makes me feel looked-after.
January 2025
Very knowledgeable staff that will sell you what you need. As cyclists, they use the products that they sell.
November 2024
This is the first interaction I've had with HCB. My road bike was creaking like an old hardwood floor. The folks at HCB seemed to really care and did a great job of diagnosing and getting me back riding as soon as possible. Thanks folks!