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July 2025 by Maria Garcia
Went into see Hieu Vo, he fixed my ring no issues. Just picked it up today and looks good as new!
I bought a diamond wedding band from here for my wedding last July I paid close to $1,000.00 for this ring. at the 6 month mark a diamond had already fallen out. I take my ring off when cleaning, exercising etc.. I basically only wear it at the office or going out for dinner I am very careful with it. I tried to contact the store to see if this was covered under the standard warranty since it had only been 6 months. Their response was for me to send photos of the spot where the diamond fell out, I sent the photos and have NOT received a response back in over 3 months. I also sent my husband into the store to ask if this was covered under the standard warranty he was told no and that we would have to pay $200 to fix this.
Overall, poor craftsmanship, no accountability, and lack of customer service.
Would not purchase from here again.
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July 2025 by Vance Irvine
Great service at HP Jewellers. My Fiance wanted a custom made engagement ring, I showed pictures to Hieu and he made it perfectly. They want to make sure you are getting exactly what you want. Very friendly and easy to communicate with. HP Jewellers is definitely my go to jewellery store.
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June 2025 by Ashley Kolar
This is my favorite company to buy quality jewelry from. My mom and me have bought over 20 expensive items for ourselves and gifts. I have never had any issue and always received extreme quality and fair to great pricing. The owner is always around making sure everyone is getting exceptional service. I can happily say I have my life jeweler as it's been over 10 years and I'm sticking with this company. Any shop this owner opens I trust and will buy from.
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June 2025 by ᴛᴀʜʟɪᴀ ʏᴏᴜɴɢ
great service
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June 2025 by KING Robinson
Boss man Hieu gave me a great deal on some me drip as usual!!! Been messing with him for 10 years and he knows how to treat a customer
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April 2025 by kown banh
Got my 173g cuban link soild chain no wait Hassel free great place to buy jewelry and great customer service
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April 2025 by Chastanity Prosser
Always helpful, fastest when it comes to repairs and so polite. Bring all my jewelry here.
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April 2025 by Nicholas Schmitt
Great communication and the custom work I ordered was beautiful and exactly what I asked for
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April 2025 by Brad Bukti
Hieu is a Great Jeweller, great craftsmanship and amazing customer service. Overall great Jeweller to work with to get what you’re looking for!
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May 2024 by Umer Saeed
Excellent service by Kabir.
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May 2024 by Maria Caro
First time purchasing from HP Jewellers and my husband and I was very happy with the diamond ring that we purchased. Hieu was very accommodating and gave us the best price! We will be getting the ring in a couple of weeks. I will update you all with pictures on how it turned out. Can’t wait!!
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May 2024 by Dustin Ritzand
Just discovered these guys today nice jewelery good prices the boys working helpful I'll be back
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May 2024 by egbei williams
Really nice experienceKabir is the best salesmanHe really helped me.And howjewellers have the best collection of watches and good price aswell
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May 2024 by Matt Lafond
Mr hue took great care of me. He gave me great deal an his company is warm an professional. Take your business here!!
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May 2024 by Bryce Arnott
I hope this Review reaches many. HP Jewellers is the only place I would buy quality jewelry from. The atmosphere, the selection and the prices are more than exceptional. They are top tier in my eyes among all the stores I visited in West Edmonton Mall. So good I went back 4 times now and will continue to in the future. Hieu Vo (Owner) and Jessica Nguyen are amazing people with care for their customers in mind everytime! I purchased many pieces but went in today for gold plating on 2 silver chains. Hieu took went above and beyond to get me in and both necklaces coated quickly and professionally. I'm absolutely amazed by his craftsmanship. I would highly recommend HP for anybody looking for beautiful jewelry to stand out and shine. Thank You so very much Hieu and Jessica for everything! Your kindness and care have earned everything you've worked hard for! I hope you're future keeps getting brighter and full of blessings.
