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November 2023 by Brandon Becker
Excellent time shopping here twice this week! Hieu and another salesman helped me with a silver bracelet to match my chain I bought elsewhere and it was identical! There was a ring that caught my eye, but I wasn’t set on it, they happily put it on hold for me and Hieu sent me very good pics and videos of it. I came back the next day to buy it, and get my bracelet resized, which was done in 30 minutes! Will definitely be back for more in the future!Very good selection, able to custom make anything, very fast service. Best jewellery store I’ve purchased from.
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November 2023 by Andrew Bardestani
Amazing craftsmanship, customer service and prices. I sent him a few pictures for my wedding ring and Hieu did a perfect job. Thanks again!
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November 2023 by Gulsom Sakhi
I had the best service here. The sales associate Ms. Jawhar was absolutely amazing. She took her time to explain every little detail to me and found exactly what I was looking for. When I picked up my ring she had done exactly what I asked for. Would definitely recommend this place to all my friends and family. If you’re looking for someone who had great knowledge of jewelry and diamonds go to HP jewelry store and ask for Jawhar.
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October 2023 by Harpreet Kaur
Thank you beautiful and sweet jawhar for being so patient and professional I could say you are beauty with brain. really happy with the service and helped me to find the exact white gold chain that I was searching. she helped me to make it short in one hour with no extra cost and it was really surprising for me because I am coming from bc and everything was quite expensive and I am really happy to spent my money here. its totally worth it and totally recommend it to my friends.
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September 2023 by Brian symborski
Needed my wife's ring resized. Got it done in a couple of hours, and it is looking brand new. Redid claws so diamond wouldn't fall off, showed us exactly where they were wearing to confirm. Thank you so much.
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August 2023 by Camille Valencia
Had my rose gold neclace soldered with the gurantee that the color will be matched. It was more expensive that the surrounding jewelry stores but I didn't mind as they assured me the color will be the same.I picked up and they have soldered yellow gold.I voiced out my concern and was told the manager was having personal issues and I will be called, that was a long time ago.No one followed up. They didn't make sure my only request was done as no notes were made during service purchase. They did what they wanted without asking the owner.Don't go here.
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July 2023 by Mat Thew
I’m Beyond happy with my purchase all goes to JAWHAR (gem) ur beautiful ? and professional her taste was awesome I chose the one she picked for my fiancé and now she’s in love with it. Thanks for the great service!
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June 2023 by BMVC
Incredible craftsmanship with incredible customer service!
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May 2023 by Nancy Irvine
What a fabulous job! My ring needed desperate polishing and HP Jewellers did an amazing job with all of the intricacies of one of my most cherished pieces. Thank you!
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May 2023 by GoalieMom E
I recently lost the backing to one of my diamond ear studs. I went to HP to see if they would have something that would fit (they’re the twist kind of backings) As I walked towards the entrance I pulled my jewelers box out of my purse and accidentally dropped it and the ear stud fell out somewhere right in front of their entrance. I panicked and of course started looking for it right away. I looked and I looked (thank god the mall was not busy). Sadly, no luck. A wonderful lady walking by, suggested I go inside (to HP) and ask for a broom so I can sweep the area. What a GREAT idea. I did just that and I got a very rushed response. “No no, I cannot give you broom…nothing can leave store. Only what you buy”. My heart sank and I was in SHOCK that there was no compassion. I asked for a BROOM, nothing more. I explained I had dropped a very expensive DIAMOND ear stud, but I guess all she could see was my tattoos and thought I would rob her for a broom. Thank god for Charm diamond around the corner. They gave me a broom without hesitation. I found the ear stud in a matter of a few sweeps. Needless to say, I went to Charm, received EXCELLENT customer service, bought a new backing and I treated myself to a beautiful new bracelet. So glad I did not take my business to HP. DO NOT recommend. Heartless people.
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February 2023 by khate macasinag
I am super happy with the work of mr Hieu Vo I went to him twice and his work is amazing and he did it perfectly what I want it for my jewelry thank you soo much for sure I will recomend it to my friends
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December 2022 by Zach Hiltz
Hieu was incredible to work with! The knowledge he has is amazing and he was so helpful through the entire process of getting a custom engagement ring! ?
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December 2022 by Dara Choy
Thank you for creating such a beautiful custom anniversary ring for us! The diamond exceeded our expectations and the setting is very well made. Thank you very much!
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December 2022 by KG wholesalers
Paid them to do some work on my watch took 3 months I was told two weeks then I get the watch back the original work I asked to get done wasn't done and a bunch of mechanism work was done charged me 1000 I asked around average pricing 200 to 400 so not only did my crystal not get replaced but I over paid for something I didn't even want done , their was still water in the mech wich made rust spread further and I had to pay another 650 to have iT fully removed after I paid you 1000 to remove it
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December 2022 by Robert Goodridge
Very friendly service. Came in seeking assistance with my watch as it needed calibration. He greeted me and helped me without seeking any form of payment. Other jewelry stores did not invest any time in helping me. Ask for Hieu!!
