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December 2023 by Pavale Baraich
I've been going here for a number of years and overall great experience in terms of amenities, price, variety of equipment available, and atmosphere.However, when a piece of equipment is out of order, I usually expect to not be able to use it for the foreseeable future. In that same issue, I don't see any maintenance of equipment. There are sometimes pieces of equipment that have loose nuts and bolts that simply require a hex key and the knowledge of "righty tighty, lefty loosey" and when asked, the staff say they are waiting for maintenance to come in.There is also a lower number of barbells than the number of benches so when it's busy, there is equipment that could be used if there were enough barbells available.Having said that, overall it's a great gym especially if you go before or after it's busy.
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November 2023 by gurpreet kaur cheema
I recently visited this gym and was impressed with its excellent facilities. The wide range of machines and spacious layout provides a comfortable environment for diverse workouts. The cleanliness is exceptional, and the staff's assistance contributes to a positive atmosphere. I would rate it 10/10 for its overall quality and welcoming atmosphere. Highly recommended!
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November 2023 by IK K
When this facility opened, it was one of the best in Edmonton. Today, it's a dump, most machines are broken, never fixed, the place is run down and the owners don't care to maintain it. Something really has to happen here. Staff are nice though.
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November 2023 by David
Pretty good gym, the introduction was good, the membership was free but I did get a sales pitch, which was a tiny bit motivated on the attendants side. the equipment is decent and the layout works well. The gym seems dated as a juice store is closed down, there is nowhere to buy a sports drink inside and the pool has cold air, also the Jacuzzi has too much chlorine in it as I felt the fumes were too much. The inside of the lockers where dirty, I felt the price was too much for the result at that location.
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November 2023 by Scalian01
Overall it’s an alright gym. I’ll split it up into pros and cons.Pro:Has a good amount of amenities.Usually relatively clean facility.Atmosphere is good most of the time.Clean change rooms.Variety of machines and free weights to meet most of your needs.Cons:Sales staff seem like car dealership sales reps that don’t take cancellations seriously.Some of the equipment remains broken for a while.Dirty inside lockers.Super busy.The application for the gym isn’t the best, wonky and not user friendly.
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November 2023 by Gary W
While i signed up and was lied to in the Mississauga location, it was the front staff Sara that pushed me to cancel my membership today.When I signed up in the Mississauga location, I was told I would have unlimited guest privileges and that I could use my pass at ANY la fitness. The sales rep Mo quit one week into my membership and it turned out he lied. When I asked the manager they just said oh, sorry but that’s not the case. I was upset but didn’t mind as I was still able to use my pass when I travel.I come to Edmonton frequently and in fact used the Calgary trial facility a month or so ago with no issue and they even helped me get my mom a 7 day pass. I also used it at the West end location the day before.Today I walked in, scanned my phone and went on my way. Sara, the front desk rep says to me sir, you’re not allowed to go in. Your pass is only for ONT and you need to pay $10.I replied that I signed up for an all access pass and that I’ve used this pass yesterday and at her location before. She rudely responded by saying “well, they’re not doing their job, if you want to go in, it’ll be $10”I asked again how was I able to get in before and I’m sure my rep said it was all locations.Sara replies that it’s not the case and that I’m lucky I wasn’t charged but if I keep asking her, she will back charge me for the previous visits. I was in disbelief that she was the customer service manager.I called my gym and they called the Edmonton location and talked to Sara but she refused to let me in without paying and told the Mississauga staff I was rude.Edmonton managers, I hope you have video and audio of this interaction. All I did was ask how and wanted to clarify. I didn’t swear, raise my voice or make a scene.All good, I canceled my membership and will just go to GoodLife.Based on other reviews on this location, customer service training is lacking.
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November 2023 by Michelle Marcoux
Time to upgrade some equipment. Hard to find a TV that works on any of the cardio machines, rips in a lot of the vinyl on weight training equipment and often a smell of sewage from the bathrooms. Front desk staff is not very friendly. No water sold in the place so don't forget your bottle. Disappointing that there are less expensive memberships at other clubs that offer higher standards. Sauna is a nice feature and not very crowded, likely because there are better gyms out there.
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November 2023 by Shamukai
Contrary to a lot of reviews I see on here, my experience has been nothing but awesome with the team of staff, and the gym since I joined here.I signed up two weeks ago now, as I was recommended to give this gym a shot by one of their personal trainers I met through work, Kanwar.The front desk was very helpful even though he was running behind to meet me there, and still helped me take a look around, and because of the polite, positive experience, and the fact that the gyms facilities are all very clean, and well maintained (literally I always see janitorial staff keeping the place spic and span)I decided to sign up.I will note that I see many bad reviews from people with bad attitudes, but if you are kind to the staff, they tend to be kind back ;).I believe the young lady who helped me to sign up was named Lana, and she was very willing to help me through the process, go over the contract agreement thoroughly, and made good conversation as well.She was also most helpful in signing my friend up for a 7 day free trial, and I will not if you plan to bring a friend, let them know 24 hours in advance, and they will be most accommodating :).I will touch on the fact that the one water bottle refill station is spotty as it’s used by so many people, there are times when it hardly gives any water, so it would be cool if they fixed that, or added an additional station, however there are water fountains in each change room, so it’s not the end of the world.Overall great experience, awesome gym community, and all the equipment I could ask for, plus hot tub, pool, sauna, all for a reasonable price.Glad I chose to give LA fitness a shot.
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September 2023 by Uwa Mercy Aghedo
Had a pre- training session with Vibhu and it was quite informative. He shared a lot of knowledge about health and fitness. I didn’t feel pressure to sign up right away. Just the needed knowledge to make my decision. It was a good session
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September 2023 by Pulkit Goyal
Had an exceptional session with Vibhu the trainer at LA Fitness. Very knowledgeable and very well informed. Have provided the great information about the heath and work out with personal training. Can’t be thanked enough. Great to have him as a trainer.
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September 2023 by Brooke N
i’ve never written a review before but felt I needed to let the trainer Vibhu know the effect of my experience with him that made me cancel my entire membership. As an eighteen year old girl, when I signed up for a membership I joked about how i needed to learn how to use the machines. The manger told me i’ll get a complementary personal training session with my membership and signed me up for one. I went into it with my workout clothes thinking I was gonna get a brief overview of the machines, which actually was a sit down session with the personal trainer and apparent manager Vibhu, attempting to humiliate pressure me into buying sessions with him. He started by asking me questions about my diet and current workout plan (which obviously just getting my membership I didn’t have one) and then later used those responses as a pressuring tactic against me. His tone switched when I denied being able to afford a $2000 PT yearly contract as a student. He took me to the gym where he made me do a pushup chest to the ground and squats in my tight jeans and told me I need serious help and without his help will see no progress and just injure myself. He used my answers to the diet questions against me continuously bringing up the argument that he doesn’t understand I couldn’t afford it as if I “stop eating fast food” it will equal out.. I said I’ll think about the contract for now, he said “what do you have to think about? Clients will think about it for years and never see progress. You just told me you don’t have a workout plan, so tell me what are you gonna do next time you come in here?! You’re not gonna know what to do.” I told him i’m gonna workout with my sister who is a regular. He continued saying she wasn’t a professional like him and that he lowered the price for me today and it will be more if i wait. When I told him id rather spend more money and know I made the right decision, he asked if I was going to college and said when I go to college i’m gonna want a “better physique” to get a good job. The funniest part is I’m very fit, happy with my body and just got a membership to get more muscle. When he finally let me leave he seemed frustrated like I owed him after explaining this all to me, but I never would’ve agreed to a “complementary training session” if I knew it was about buying anything at all. I didn’t enter that gym again and canceled my entire membership immediately after. Him making me believe I won’t see progress and will hurt myself made me loose all my motivation to workout and his comments on my body made me extremely uncomfortable to ever see him again. I hope this reaches him and he changes his tactics.
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September 2023 by Shovo 4
I had meeting with Vibhu who is the trainer here. He showed me lot of mistakes i have been doing till today and i took an assessment with him which showed me what i was lacking during my workouts. He also taught me the 3 steps of success in muscle gaining. It was superb. I will say it’s must try for anyone.
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September 2023 by Chris Hanson
This is my gym, $55 / month. Machines good, pool, hot tub sauna, bike room, full gymnasium for bb buffs. Nice room for yoga eyc. All classes are free with the membership....that is a huge bonus. Lots of free weights. Good place, friendly staff.
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September 2023 by Aiden LEE
I registered a month ago. I also registered do personal trainer. Vibhu is the manager. He seems like a pretty knowledgeable trainer. I think he will also check my diet plan and health status. This is my first personal training, and I think he has quite a lot of knowledge to solve all the things I didn't know. I look forward to it. I got partner trainer with Marie and I started to regain my health, so I hope I can do well with the goal I wanted with these two trainers.
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August 2023 by Aksh Patel
Had my first day with personal trainer manager @Vibhu Verma and Trainer @Gill. They motivated me that I can be fit and achieve my goal. They explained and worked with me so that I can be regular and productive for fitness.Both have immense knowledge of fitness and helpful to give you the results you wanted.Looking forward to achieve my desired goal with help of them. ?
