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September 2024 by Mary Lynne Smith
Got exactly what I wanted and needed.
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September 2024 by Don Marr
Excellent place for wood working tools and accessories. Very helpful and knowledgeable staff.
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August 2024 by Cheryl Thoma
Bought a water table for gardening outside on line, it would not go together right, phoned the store, very helpful went to our local store in Edmonton by the time i got there they had the whole thing laid out from one in their store , and i showed them the part they gave me the right part and off I went home put it together works great , staff was phenominal and products are of highest quality , and if something is wrong they will help make it right
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July 2024 by Nancy B
I called in today to ask questions about refinishing a table. Chandra was really just so amazing. Patiently answering all my questions. She definitely went the extra mile. Thank you Chandra!
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June 2024 by Toni Ross
I have always loved this place! I brought my boyfriend as he's never been to Lee Valley. Needless to say, as an engineer and general tinkerer, he was elated! Richard, one of the knowledgeable employees there, helped us and engaged us in some really good conversation. As i said, this place rules over all!
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June 2024 by Kwokman Ng
If you want to buy tools or parts, search at Lee Valley first. Usually cheaper there. Recently I wanted to replace an electrical rocker switch in my carpert cleaner. $5 at Lee Valley. $10 at Canadian. >$10 at Home Depot. >$6 at Amazon.
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May 2024 by Irving RD
THE NICEST PEOPLE WORK HERE!!!
I love to drop in here every chance I get, whether I have a shopping list, or just to browse. They welcome pets on leashes, and my dog loves the interesting smells too.
Lee Valley offers the convenience of online ordering with curbside pickup, but then you lose the window shopping opportunity, as well as the chance to interact with the amazing staff.
These folks are so friendly and helpful, know their products so well, and I never feel bad because of my ignorance.
The showroom is well-stocked, spacious layout, bright and clean.
Lee Valley's products are often unique, mostly high-end high-quality. Returns are easy.
Lots of free parking
If you've never visited, you'll love Lee Valley and the GREAT people here!
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May 2024 by Eric Schulz
Excellent customer service.
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April 2024 by shafiq ranjbar
Thank you for Sasan, he is such a nice person,
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February 2024 by Steven Rood
I just received a pair of “Icers” to slip onto my walking shoes. Package arrived a few days after I placed my order. Very good service!!!I took my dog for a walk wearing the Icers…..very, very impressed. I have large feet so hard to find a product that works. Theses stay in place a I am able to walk quite normal. After a hard fall on the ice a week ago, this product will save me more pain!!!! Thanks Icers and Lee Valley.
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January 2024 by toni1816
They have what other tool stores do not have. So far anything I have purchased has been available.
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January 2024 by John Addison
Always high quality products. Helpful staff always pointing me in the right direction. The staff seem genuinely interested to hear about projects and want to help find solutions.
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January 2024 by Robert Gorman
I bought a saw stop online and it told me I could only pick up instore. When I called to set up a pick up time. I was told I would have to drive in pay for delivery then drive home and wait for delivery, 2 hour trip for me. I told them to cancel the order. I found this transaction very sketchy on their end. My family owns a delivery company and that who was moving the saw for me. Marson equipment 5 min away was able to actually sell me the saw with out making me waist money on stuff that I did not need, or make me drive 2 hour to pay for delivery.I always had good things to say about lee valley but this Transaction has ruined that for me.
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December 2023 by Perry Eddy
I am a long time customer of Lee Valley and it is my favorite store for wood working tools and other curiosities. I was introduced to Lee Valley by my uncle. He was a career carpenter, wood worker and inventor. He was a Head carpenter and Lead Set Designer for the CBC until he retired about 20 years ago.He is now 85 years old and his health is failing him. He and my aunt have moved into an assisted living home. As a result of the move he had to sell off the treasure trove of tools (many of them bought from Lee Valley) that he spent a lifetime amassing. He'll never admit it, but I think it broke his heart. I remember the hours we spent together cleaning, maintaining, sharpening, oiling, and using those tools to create things; that just blew my mind.About 15 years ago he came from Newfoundland to visit me in Edmonton, and we went to the Lee Valley store (He had only ever bought online). When we left I bought a Lee Valley baseball cap and gave it to him. He wears it daily and according to my aunt, it was his prized possession (but it was in poor condition).Last year I went to the local store to get another hat to replace the well worn one. I was told that Lee Valley does not carry those hats any longer.I reached out Lee Valley customer service asking if perhaps there might be some old stock of the original Lee Valley ball caps. I was willing to pay whatever they would ask just to make my uncle, a dear man who introduced me to my love of building, carving, and woodworking, happy at Christmas?I received a response from Mr. Rob Lee, President of Lee Valley. Not only did he find me the hat, but he signed it and sent it to my uncle at no cost. This company desserves loyal customers because they are loyal to their customers. Merry Christmas Mr. Lee.
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December 2023 by Ronald Anderson
I have been member for years and love there Products.But I bought a Kreg Pocket - Hole Jig K4 and they knew I was going to BC they should have given me some friendly advice not to take it on carry on because security confiscated the drill bit and Robertson bit.So I had to replace it which costed more money.The only reason I bought it because was on sale.End of the day I didn’t save a penny.Attention Lee Valley Customers don’t take Sharp things on carry on.(plane)Mine was drill bit and a Robertson bit which was sealed in a box which was confiscated.
