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February 2024 by Ragil Megasari
Jennifer R. is amazing! She helped me to price adjust an online purchase that seemed very complicated. She’s friendly and patient and the process went smoothly.
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February 2024 by Joseph Pablo
Disappointed asked a store lady think Tattiaaanhh about product..gave me look instead ..replied rudely I'm not working in this aisle..ppl said London drugz whitewash had a first hand experience as she looked down on me as if she hate mexican...
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January 2024 by Loveleen kaur
I bought the camera from this location and it was the best buy I've had. KARAN S the sales tech was very helpful and the Manager from his department DARWISH gave us a great customer service experience.Thank you !!
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January 2024 by Kelsie Hunter
Needed a few Christmas stuffs. LD delivered
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January 2024 by Mohamed Abdelaty
I bought PlayStation 5 on boxing day and found the code for the game a fake code and the manager named Brad did not allow his return and this is irresponsible treatment and a very bad customer service and he did not find a solution to the problem and told me to talk to the PlayStation company and there is no way to communicate with themAnd I don't advise anyone to buy devices from this store.Very bad handling and bad customer service after-sales
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December 2023 by KEVIN NICHOLAS
Kevin from electronics help me get a last minute present he went above and beyond to make sure I got my item
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December 2023 by Maverick Engel
Just had the pleasure of meeting the kind professional by the name of Kalea.She is a great ambassador for London Drugs.If her manager is wondering how she dealt with the honey well fan exchange, she handled it like a boss!I the customer went home happy, and better yet my wife prefers this color!Thanks for going above and beyond in your assistance.
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December 2023 by Nellie
Ordered my items on line very easily. Good sales. Fast process to pick them up. Had a nice Xmas thank you note in the bag for being their customer and good wishes for the holidays. Nice touch compared to being interrogated for returning an item at Walmart even though within returning policy. Will continue to shop at London Drugs. Will not shop at Walmart as experienced rudeness by their staff three times. Good work LD!
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November 2023 by April Thompson
Most efficient curbside pickup I’ve used since that became a thing.I have young kids, so curbside pickup is a tool I use a lot. I appreciate that London Drugs makes their website very user friendly, easy to find products, accurate stock counts, etc.Also one of the only places that checks ID before handing off the product, so there’s minimal chance of a mix up or theft.And I appreciate the handwritten Christmas card from the manager, Brenda!
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November 2023 by Gonzales Fast
I was looking for this certain item at this location, and I asked this lady with glasses. I made sure that I asked politely but this lady gave me this rude look and told me “there” and walked away☹️ I understand that it’s been a very busy day but please don’t treat customers that way???
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November 2023 by Niki Carpentier
I feel awful and wanted to look better after a finishing my shift and flying from Toronto. Grabbed a few cosmetics and headed to the till in less then 5 mins - and forgot my card. I guess I wasn't the only one that thought I looked bad because... the till worker said it was fine to run and get it...Then I came back to people shaking their head at me. Not more then 2 minutes to get my card. No... Not homeless... But thanks London drugs ?
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October 2023 by Jack Eshleman
I came in to pick up a propane heater that I had purchased online and it was much bigger than expected!A man in his late late 30s helped me dolly it to my car and skillfully load it in.He’s was super helpful and pleasant. Deserves some recognition! Thanks!
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August 2023 by Ryan Esquivel
Just wanted to take some time to write a review for Justin at the tech department. Had to buy a TV as a replacement for one that had failed at one of our clinics and long story short, the one we bought from the store had a cracked LCD. However, Justin was very professional, assigned no blame and simply exchanged the TV without any fuss or difficulty. Regardless on what might have actually happened, (shipping accident, customer error, etc.) Justin took the values of London Drugs to heart and allowed us to exchange the TV so that I could do my job at the end of the day. This is the kind of experience that allows me to always recommend London Drugs at any avenue to my both my friends and colleagues. Fantastic job, Justin! Hope you get a Bravo for this!
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August 2023 by Bobby K
Good store with a wide variety of items and services (including passport photos), and fair prices.
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July 2023 by Jaylin Chao
Oksana was really helpful when I needed help with cosmetics for the first time! Throughout the whole hour they were able to patiently assist me and provided insight on each question I had. Thank you so much Oksana and I hope you will be in the department when I come back! Much love ❤️
