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February 2024 by J F
I can't wait to go to the self checkout, have the machine not work, and then sit around waiting 5-10 minutes for someone to come help me while 4-6 employees in eyesite ignore me. I stopped shopping here after the third time it happened. Clearly no one's actually watching the self check outs.
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February 2024 by Pulkit Arora
Best staff service. I was here to know about camera. The Guy Duane helped me alot. He patiently helped me.Thanks .
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February 2024 by SIAM RAHMAN
Moreover everything other than food
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January 2024 by Ejazz Allibhai
My review is solely towards the Photo Lab since I did not interact with any other section/department of the store.I needed a print on a 12x12 canvas wrapped and with a matte finish in a couple hours. It was a last minute notice for me to get a design up at the Art Gallery of Alberta for an exhibit, and no where else but London Drugs was I able to get someone to do it for me in under 24 hours.Not only was the timeliness incredible, but the quality was amazing, and I could tell that not only was Katerina (the Photo Lab worker who handled the task) incredibly skilled, but also handled my work with care. I couldn't give her high enough praise for her excellent work.On pick up, I was greeted by Donna at the counter. She was incredibly kind and helpful, inquiring about my order with genuine enthusiasm to see if there were any other ways I could be helped before departing with my order.Both Katerina and Donna were so lovely to deal with and the PhotoLab at London Drugs Southgate has a great team in store.Definitely would recommend visiting them for photo related needs!
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January 2024 by Nicolas S
Jan 13/24 Came in just to quickly browse as they were closing soon & I must say…. It’s a beautiful store & the aisles are big for others to get by, also you can find some amazing, exclusive products here. Something I don’t like is how much stuff is on lockup, but I can see why unfortunately, as I seen some sketchy people roaming in the store, which unfortunately also means the employees will be keeping a watchful eye on almost anyone & everyone. When I was browsing I randomly came across a PKG laptop case & honestly best investment & my favourite brand.
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January 2024 by Shae Morris
Had troubles with my Mac book and a worker at the London Drugs Tech area named Stephan was awesome, he helped me resolve the issue very quickly and was super nice. Definitely will come back with any problems I may have in the future.
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December 2023 by Simran
Bad location
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November 2023 by Madoodle M
they took us in for last minute vaccinations. they were very accommodating.
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November 2023 by Steph Sit
Great pharmacy team, especially Vicki, Majlinda, Joanna, and Wynsome! They are always so helpful and knowledgeable.
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November 2023 by Katy Chu
Excellent customer service from Majlinda, Joanna and Vicky
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November 2023 by Sheldon G
Had the pleasure of dealing with April at the southgate location!! She was very helpful and funny! Made my day!!
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November 2023 by Aj Sekhon
I recently had an appointment at London Drugs Tech Department in Southgate Mall for my MacBook Pro, which had been unused for a couple of years. Upon turning it on, it indicated a need for a new battery, which could have incurred a cost of $200-$400. An experienced staff member recommended updating the laptop's software to the latest version as a potential solution. After following the advice and updating, the battery now works perfectly, saving me a significant expense. Thank you for your expertise and assistance.
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October 2023 by Snežana Stanković
Today I visited this shop to buy perfume and cosmetics. The woman who works in that section is Chinese or something similar, her name starts with E..., she is very rude and rudely aggressive. Whatever I touched to look at, she always had something unkind to say to me and blamed me for trying the tester on my hand and not on paper. What should she be interested in and why is it bad to try it on your own skin and not on paper, when I will certainly try the tester. Perfume smells different on the skin and different on paper. In the end, I told her that she was very rude and to get away from me, because I didn't come to the store to steal, but to buy what I needed with my money. Extremely rude woman and I will never, ever visit this store again solely because of such sellers, such as that illiterate woman.
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October 2023 by Lonigan Gilbert
08/16/2023 while picking up an order of photos from the Southgate LD I was harassed by an employee. On my way to the photo lab I picked up some soap, deodorant and cookies, waiting to pick up the photos your staff David S. was helping another customer form BC with a passport photo for their security ID, which led them onto a hateful conversation of the homeless in Edmonton. Another staff rang through my purchase while David watched, after paying for my items I saw him staring at me, I gave him the benefit of the doubt and checked the food processor section for sales, he then followed me through the store before accusing me of theft at the front of the store in front of other customers and your staff. I gave him my receipt and the items from my bag, demanded that he count exactly what he saw me pay for. The bigot tried to offer an empty apology with a disgusting look on his face before cowardly deserting the situation and with no staff speaking up I left the building.As an indigenous man I am disgusted by this "man" name of David S. and how this business condones such hate crimes on their paying customers by keeping such a racist employed.You'd fire staff for internal theft, consider cutting off customers the same if you need anything to help make a correct business decision since you can't make a moral one and it truly shows your standards of operation.Be ashamed and I hope your business fails.(the best part is since I was picking up photos, they had my information down to my name and number)
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October 2023 by Joana Tambaoan
It was amazing experience i had at this location. I was looking for a good quality compression stocking and then one of the asst. pharmacist name vicky recommend me to try the london drugs compression . And then everyone is very helpful and accomodating especially Lindsay and Linda. They help me to decide which one is better and good fit with my legs. And i must say after using the compression stocking i am very satisfied. The quality of compresion stocking they gave it to me is worth it, the fitting is perfect and the quality if highly recommended. I will definetly get more stockings with you guys. And i will recommend this to my friends for sure.