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February 2024 by Le Jardine Le Jardine
They used to have nice cashiers not any more!! There where 3 philipino cashier's talking in their language wich i don't mind, but they wherevery LOUD, chatting and ignoring the customers, they look bother when the customers needed assistance thats very rude..Why is London drug's hiring all these rude lazy cashiers.Do something about it, 3 cashiers talking like PAROTS ignoring customers , shame on you all!
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February 2024 by Gabre-mariam
I rated this store because of John Williams who is very customer oriented and respectful assistant manager. I was disappointed with the photo department attendant. Then I approach John with my concern, he right way solved the issue by doing himself that the other associate supposed to be doing. I appreciated that very much!Thanks John again!
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February 2024 by Joe P (Joe The P)
Outstanding Service: I went into the electronics department looking for earbuds. Dave who was the sales rep on the floor at that time was a wealth of knowledge when it came to what I was looking for. If you need anything from the electronics department, Dave is the guy to ask for. Great service, extremely knowledgeable.
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January 2024 by bobby newton
Spent hours in London Drugs trying to buy a phone for my granddaughter. Joel & Fidel had so much patience and were so kind. Turns out Koodo really screwed up and Joel had to find a way to resolve this. He did. Not happy with Koodo. But happy with Fidel and Joel. Give these guys a raise. I'll never go anywhere else for a phone.
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January 2024 by Z S
Ronnie in the photo lab provides excellent service. He is knowledgable and assisted me in obtaining great pictures for Permanent Resident cards for multiple groups of people new to Canada. Pictures we initially sent in were rejected and we received a letter asking for new pictures. Ronnie ensured our pictures met the Government of Canada requirements. He is patient, a professional, has a great attitude and provides quality service. Thank you!
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January 2024 by Kim Albert Javier
Ronny from Electronics was very helpful to me today. He was pleasant, friendly, and very patient with me. Thanks Ronny and keep up the good work, I appreciated your help!
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January 2024 by little mix fan 12345
I was just in London Drugs WEM. The screen on my cell phone has went black. They said one remedy is to take the back off and take out the battery for a reset. I couldn't figure out how. Fidel was so helpful but couldn't see a way so asked a cohort (nice lady with red hair) if she knew how. She looked at it then looked it up on the computer. Turns out they don't have removable batteries. So nice of them. I'm buying all future phones from them but my have this one repaired if I can get it done cheap. But thanks Fidel and the nice lady with red hair.
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December 2023 by Ryan Hanna
Very nice clerk named Michelle at the lotto counter.
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December 2023 by Julia
Yesterday, Dec 14 2023, we visited this pharmacy and really regretted it. From the first minute, the person who issues prescription drugs began to find fault with where we stood. we wanted to use our Benefit card to pay for medicine, but we only had a photo of this card (where all the information is listed). but this was not enough for him and he asked to provide a photo of the back of the insurance (which, as it turned out, had nothing on it, only the white side). We looked for a long time for a photo of the card back side, and in the end we decided to pick up our prescription and go to another pharmacy - this was the right decision, because at the other pharmacy the staff was much friendlier and they gave us the necessary medications for free and did not require us to show the other side of the card. I want to add that my husband was after treatment and felt very bad, he urgently needed these medications for pain. this man, a doctor, employee of the month at this pharmacy, seeing this, decided to make fun of us and probably got pleasure from it - otherwise I don’t understand it. I wish there was more goodness on Christmas time!) but we will never go to this pharmacy again and do not advise anyone to go there)
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December 2023 by Janice Bradley
How to sending a picture copying for Christmas calendars. Let me know thank you.
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December 2023 by me melanie
I was inside the store when today’s lockdown happened. We don’t know what it was but we were ushered calmly by employees to go to the back when the alarm went off and they were locking down. Employees were offering chairs to those who need one. They were also giving us water bottles and snacks. They were offering charging stations and asking us if we need to go to the washroom. The staff were very accommodating and nice. Our worries and anxiety of what was going on was gone because of their excellent and genuine service. Hands down and thank you to all the staff of WEM London Drugs
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December 2023 by Xinlan Li
I really want to thank the manager in 2023 November 27 afternoon 4-6pm, so sorry that I forgot to ask his name, maybe start with Br? I only know that he is the manager of this store.He made my last purchase in Edmonton completeness, and waited for an hour with me, borrowed me iphone charger as my credit card has been blocked and I was calling the bank to solve this problem. I will hold the memory for Edmonton as people being nice and kind like him.
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November 2023 by Owen Richardson
A medium sized location with decent selection in a good location.Just a few steps from entrance 1&2 this is great for a quick stop or on your way out from the mall.They have all the usuals you'd expect to find including coffee, electronics, snacks, toys, food and more. I don't have much of anything to say about the staff since I rarely interact with them. But on the few occasions I have they've been kind & helpful.
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November 2023 by Paul Funk
Do not like this pharmacy !!i have been an asthmatic all my 35 years .at times they refuse to fill my ventolin order sometimes they make me wait weeks !! Thats not an exaggeration!!! Actually had to go to the emergency room ? not cool guys !!!! Do better
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October 2023 by Jordan Hunter
Why is it that when I bought a laptop charger in your store and paid for CASH then I returned it because it doesn't fit my laptop, INSTEAD of giving me back my money you give me a coupon, promising that it will arrive in my mail in 3 WEEKS. Well guess what? That was 3 months ago!!! What is going on London Drugs WEM???? Please fix this before this review gets into the hands of the police!!! Thank you.
