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September 2023 by Wayne Smith
Just wanted to give a shoutout to Kristina R! The whole experience was great because she was very friendly, patient, and helpful from the moment we started talking until I walked out of the store. I had to try on different shades of foundations and concealers and she provided professional customer service. I’m very happy with my purchases today thanks to Kristina!
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September 2023 by Hazel
Just wanted to give a shoutout to Kristina R! The whole experience was great because she was very friendly, patient, and helpful from the moment we started talking until I walked out of the store. I had to try on different shades of foundations and concealers and she provided professional customer service. I’m very happy with my purchases today thanks to Kristina!
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July 2023 by Aly P
After a bad experience at a different cosmetics store in the mall, I came here to purchase quite a few new lipsticks.And although there was only one girl working and she was very busy she still managed to help me extremely well!! Thank you!!
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September 2022 by Ravneet Kour
Had good experience shopping at this location
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August 2022 by Charlene Wheeler
I was in this Mac location on Friday and I had such a pleasant experience that I will be back again soon. I needed to pick up makeup for my sisters wedding and didn’t have a ton of time. I have not purchased anything other than drugstore makeup since the pandemic started. Alejandra was absolutely fantastic at shade matching me and suggesting the best products for the day and she was great to talk to. She is an incredible representative for the brand that I started buying from over 22 years ago! Definitely left feeling beautiful. Thanks again.
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July 2022 by Anonymous User
I’ve had great experiences in the past at this Mac, but this time I had a terrible experience! I came into Mac because the current Mac foundation that I use isn’t a good fit for me, and I wanted to look into foundations that are good for dry & sensitive skin.The gal was NOT helpful at all. She kept trying to convince me that the foundation isn’t the problem. She kept persuading me and was trying to sell me a setting spray, when the foundation IS the problem. Like I already use Mac’s moisturizer, primer, concealer, foundation, and setting spray. The foundation is CLEARLY the problem because i’ve used different moisturizers and primers, and it isn’t working out for my dry skin.Incredibly disappointed with the customer service, and the some of the staffs lack of knowledge on skin. I came in to receive assistance finding a foundation, and I did not receive any assistance whatsoever.
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July 2022 by Rae
Always love coming to this MAC location! The girls are so friendly and always help me with everything I need :)
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December 2021 by balpreet guliani
I happen to enter MAC store without much knowledge about their products but luckily met Alesandra (Best Customer service ever).She understood exactly what I needed and helped me choose products according to my skin and made me use best of the offers available in store, It was like having a friend who knows exactly what I need , I am a healthcare professional so I am very keen on hygiene of products and handling but hands down , all the staff was following COVID protocols and It was a pleasant visit. I felt I can trust the person helping me which is most important part of customer service!
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August 2020 by Humna Irshad
It was wonderful experience. The make up artist Alejhandro was incredible. She is really amazing and knowledgable about products. Happy with what I bought.
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August 2020 by Catherine L
I don’t wear lipstick much but I have two from MAC that I really like. I’ve been wanting to try a purple shade for a while but don’t know if it would look ok with my skin tone. I went in to this location and found some shades I liked and asked the employee if she could give me some advice if she thought any of them would look ok with my skin tone. She was very unhelpful and told me “you just need to be confident enough to pull it off and you can wear anything”. I’ve tried googling options and from what I have read you try to match colors to your skin tone. I decided to try one of the shades but now that I’ve had 3 people tell me that this purple shade doesn’t look good on my skin tone I’m stuck with a $25 lipstick I won’t wear again. Very unhappy that the employee didn’t care at all to help when I asked and clearly was just trying to make a sale or couldn’t be bothered to actually help me. I will never return to this location.
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August 2020 by Kim Copus
Love MAC and if you change your mind .they will take product back. Because sometimes we just dont know what we were thinking lol!
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August 2020 by naaz fatma
Alegandra and one other lady there had been too cooperative! Just loved the service, their readiness to be helpful!
