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November 2025 by Abby Lister
Due to the unprofessional and frankly rude interaction I experienced I did not proceed with service here after arrival. I booked an appointment online a week in advance for 11:30am at a quoted price of $199. When I arrived, the staff member I spoke with seemed irritated from the start. Without explanation or greeting, he walked outside, and I followed. He tried to open my car door (without asking that I unlock it) and immediately claimed there would be an “extra charge” after glancing at my car. When I asked why (considering I had already booked for the more detailed service), he picked up a strand of hair and simply replied “hair.” I do not have pets — it was clearly a strand of my own hair. He also stated “maybe” the car would be finished that day, despite the advertised 1.5–2 hour service time. After reviewing other customer feedback, it appears unexpected “extra charges” and long delays are common here. I am a young female and it appears this may be my issue as I also noted a few similar reviews with the same experience. Will have to read those more thoroughly next time.
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August 2025 by Mohamad Morad
Not honest. These guys have a U-Haul service. I returned my U-Haul in the daytime when they were still open and got charged after hours fee.
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July 2025 by Arshad Kamal
I was told by the owner they can remove the seats for detailing when I called. The Owner quoted me $250 for steam cleaning seats and floor, vacuuming, crevice cleaning and vinyl conditioning and outside cleaning. I came the next morning to drop off my car and one of the detailers was there who took a look at the car. The owner wasn't there. The detailer looked inside and I asked again if the seats can be removed, the detailer confirmed its do-able. Asked if I wanted the engine and I said yes and he quoted $50 for that plus the $250. I dropped my car off.
I worked nearby so I called after 6 hours and asked about the status of the job and the owner answered and told me the vehicle was drying. I came to check the work and I saw that underneath the second row seats there was a lot of debris still remaining. I showed the owner and he immediately got defensive saying that my car was very dirty when it came in and it was hard to get the vacuum nozzle underneath. I reminded him he said on the phone seats can be removed AND his detailed also confirmed it will be done. He said seats cannot be removed for the price I am paying. I said I am willing to pay a little extra if needed, I understand he needs to pay his guys. The owner didnt confirm if he will charge me extra, only confirmed that the car will be clean for me when I come to pick it up. I also told him he can use an airgun as I used to detail so I know the tools. I also saw that there was small debris all over the dash because of the blower fans and just asked to have it all wiped up as well. I left at that point.
When I finally came back after another 2 hours my car was parked at the parking lot and so I went in to pay. The owner said $250 for the detailing, $50 for the engine cleaning and $50 for the extra work. I informed him that he never confirmed with me that he would be charging me extra. He again got defensive that my car was really dirty and then he actually gave me a discount by not charging me extra. I am fine to pay a premium for good quality work. I don't appreciate hidden fees and not being transparent with your services.
I paid the full $350 and went to my car. I checked underneath the second row seats and I was presented with what you see in the photo.
Quite disappointed with the lack of transparency and communication. Also I was charged extra but they didn't take care of what I asked for.
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June 2025 by Matthew Semeniuk
I usually choose the Pro Detail package... overall, a very professional service that leaves my vehicle spotless and clean every time! 🚗✨
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May 2025 by Christine D
I needed to get my vehicle in as soon as possible for a seat/carpet clean and Magic was extremely accommodating and helpful and they got me in the same day! Our truck came out looking like new! They also cleaned the outside and detailed the tires as a bonus! Very happy with their accommodating us last minute and they did an amazing job! Highly recommend Magic Auto Detailing!
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May 2025 by Tyler Deren
They did a good job with the cleaning and detailing, and I even gave a 20% tip for the good work. I'm only giving a 3-star here for the following reasons:
- the loose change I had in the door of my vehicle went missing. This was a small collection of loonies and coins for grocery carts.
- Online quote was $250, but the bill was $350 + GST. With tip the total was around $420. I agreed to this before service, however why list prices online if you won't honour them?
- My extension cord that was in backseat went missing and was not in the bag of loose items they returned to me
- During drop-off, they said pickup would be the following day. I communicated that I would pickup right at opening because I needed the vehicle to drive down to Calgary and it was time sensitive. I needed the vehicle back no later than 9:30. Upon arrival, my vehicle was buried in the garage and it took them 45-minutes to get it out, and I ended up being late for the appointment despite assurances when I arrived that they only needed 5-minutes and everything would be fine.
tldr: They do good cleaning and detailing, but ensure you remove everything from your vehicle because it will be misplaced/lost. Expect to pay more than what is listed online, and expect to have any special requests not completed.
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April 2025 by Simon Beaton
Booked in for today arrive early. Online qoute was for 199 was told due to amount of hair they were looking more around 300. Within email quoted 1 hour ended up being 4 due to vehicle needing to dry. A few missed spots but did an great job overall. Willing to give them another shot in the future and if all goes well willing to refer.
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March 2025 by Ashley Bondarchuk
Dirty smoker car and she’s like brand new now!
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August 2024 by Vicky Varga
I decided to get my car detailed for the first time since I just paid it off. WOW, it's brand new again! They pulled 6 years of grime out of it no problem. Good price, good service. I especially appreciated how easy it was to book my appointment online and then modify it when my plans for the day shifted.
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June 2024 by Katrine C. Lake
I brought my absolute disaster of a car that hadn’t been taken care of, riddled with dog and cat hair, and a spilled latte that had made things a little funky. The team at Magic Auto Detailing worked their magic and my 15 year old car is like new again. They are absolutely worth every penny and every gold star.
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June 2024 by Geri Mendita
Needed a place to get my car detailed. Honestly, best place to get your car detailed! They took the time to clean every nook and cranny. I also got my seats cleaned but they weren’t fully dry. They put a seat cover on top so I could still drive. Very professional! Would come back again.
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May 2024 by Kaitlyn Maycock
Very pleased with the ultimate detail package from Magic Auto we got done today on our Honda CR-V. There was plenty of dirt and stink from various adventures, dogs and hockey equipment but it was like picking up a new vehicle! The package price is extremely reasonable for what you get done, half of what I’ve paid before for other vehicles at other places, and a better job is done here at Magic Auto. Plus the owner was very personable and the staff member who brought my vehicle out upon pickup quite friendly.
If you have any questions or issues no need to write negative reviews, just give a call and they’ll answer you quickly.
Don’t hesitate to book your vehicle in here, you won’t be disappointed!
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April 2024 by J Fox
I can't recommend Magic Auto Detailing enough! As a parent of four kids, our van is constantly challenged by the bustling activity of our daily lives. Despite the distance from our home, we exclusively choose Magic Auto Detailing for their impeccable service. Each visit transforms our van from chaotic to spotless, proving their attention to detail and dedication to excellence. The drive is always worth it
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April 2024 by Luca C
Did a great job with my suv. Looks so good!
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April 2024 by ANTHONY
Very bad service
