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December 2023 by Manuelito Fernando
Very hard to trust. Never put down money or deposit again they take it without getting any services done plus they up sell services that are not really required to do. Not trust worthy I prefer going to small business Like the Action auto Custom Exhaust. Guy named Gul he is the man for the show 100% real honest mechanic will show you what is needed fix and will give you 3x less these big companies are charging
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December 2023 by Tomas B.
if I could give these scammers zero stars i would ! My 17 year old son brought his first car there - 2008 Audi S4 for inspection as something felt wrong - like a misfire. They guaranteed us that they know how to service Audi's and after "diagnosing" the problem we were told all it needs is a engine clean and flush and 8 new sparks ! They also suggested to get 2 new tires, new rear brakes and fe other things and that after the $3000 quoted the car will work like new (Literally their words) ! Well $3k later the misfire issue was not fixed. Brought it back and we were told they now we need two new 02 sensors. $1400 later main misfire issue still not fixed. So we asked them to do whatever they need to get this car fixed as they promised the first time - but we are not paying anything more. They brought it to a different MIDAS location only to be told that now we need 8 new coils and 8 new fuel injectors for "just" $3700 !!!! Well I lost it at that point and reached the regional manager who bluntly told me they have not done anything wrong and they don't scam people and after a heated argument we were told to pick up the car and not to come to any MIDAS location. Great ! So we called MIDAS headquarters in California and they created a case number and someone would call us in a week. 3 weeks later we hd to call again and were told someone will call us in a week. 2 months later we called and our case was closed ! :-) Nobody helped us with anything ! So we brought the Audi to an Audi expert. 1 hour later after doing a compression test we were told valve #7 has very low compression - a simple test that cost $200 that MIDAS never did and does not have the equipment to test ! In other words we were lied to from the very beginning and were swindled into spending $4400 and wanting another $3700 that would absolutely no fix the problem. As a matter of fact the car needed a new engine which we could not afford. So my son not only lost $7000 for buying the car but another $4400 that MIDAS gladly took from him. Now talk about your first car experience ! We took it to AMVIC to help u s get money back from MIDAS and waiting to hear from them. So STAY AWAY from MIDAS - period ! They are scammers to tell you anything to make a sale and then tell you they have done nothing wrong! End of rumble... !
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November 2023 by Ragaey Emil
Excellent service. I came and there was a long waiting time and I had an end to end task to do. when I shared that with them, they went far and beyond to finish my vehicle to be able to catch my appointment. Kudos to Midas Team 63 Ave with Calgary TrailService: Oil change
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November 2023 by Ashley Tourigny
I booked an appointment online for a wheel alignment a week in advance for a Friday. I received an email to confirm my appointment time of 11am for the Friday. I had confirmed the appointment, When I got to the shop I let them know I was there for my wheel alignment and they said that it could not be done that day and that I would have to leave the vehicle overnight and pick it up the next morning. I unfortunately was unable to leave my vehicle overnight and did not get the alignment done. I am disappointed that I was not informed before hand that my alignment could not be done at my scheduled time. If i was informed before had I could have made plans to leave the Vehicle there, instead they allowed me to book my appointment show up at the scheduled time and then get nothing done. Or at least do not allow appointments to be booked if you are behind.
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October 2023 by Shaunna Olson
Midas on 104 Street and 63 Avenue. Please DON’T give them your business. Their service is horrible, the worst that I have ever experienced. I booked an appointment for a rear brake replacement on my vehicle, the appointment was at 0800 and at that time I was told that this shouldn’t take more than an hour or two. When I arrived at the location, they took a half hour just to get it in the service bay. From 8:30 til 9:45 just to get the inspection report. It was at that time that they ordered the parts, 2 brake pads. I also agreed to have a brake services done because they said that my brake fluid was dirty and doing the change of fluid would prolong the wear of my brakes. It’s now 12:30 pm and the brake pads that they ordered only today at 9:45 are about to be replaced. I’m the time from 9:45 until 12:30, nothing was done to my vehicle. It sat on the hoist with tires removed for 4 hours. My brake service and rear brake replacement began at 12:30 and it was completed in approximately 1 hour. 4.5 hours of waiting for a 1 hour job! To top it off, the quote that I received after the inspection was double what I was quoted over the phone on the day that I made my appointment. Had I known this prior to my vehicle being placed on the hoist I would have left and gone elsewhere. I would NOT recommend this location to anyone.Service: Brakes
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October 2023 by Brenda Minty
I went in for a muffler repair and they Also recommended rear shocks leaking. The job took longer than expected as one of the new parts (shock) was defective, so we had to wait for a new one. The mechanic did a great job and the Service manager was very kind and appreciated my patience.Some things just happen, so I practice to just flow with the event rather than getting upset. I left in the feeling the job was done right with reasonable prices.
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October 2023 by Ron DeKoning
Jamie, Brent and Will truly went the extra mile for us today and bailed us out of a tire emergency! Even though the shop was packed, they took time out of a busy day to install our emergency spare so we could make it safely to our final destination. Can not say enough good things about the exceptional and friendly staff at this Midas location. Truly 5 star service! Thanks guys!!Service: Auto tire replacement
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September 2023 by Thomas Glover
Last night as I was heading out I discovered a nail in my right front tire. It was after hours so I requested an appointment online. They replied shortly after they opened this morning, got me in at my requested time and by 345pm let me know that the tire was not fixable and would have to be replaced. I found the service to be friendly, polite and professional. I thought of this location for two reason: 1/ It is close to home. 2/ It was referred to me by a friend who was impressed with the quality of the work and service they offer here.
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September 2023 by Michael Hennessy
William was able to help locate the hole in my tire caused by a nail and got it fixed right away. This is the best service I’ve had at a tire place. Quick and professional. 5 stars . Anyone in Edmonton should be coming here
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September 2023 by Patrick K
Went in for a simple oil change.Was told that oil change would take between 45 min and 1 hour. At the 45 minute mark, I returned to the shop. The vehicle was not ready. At the one hour mark it was not ready and I asked when it would be ready. I was told that it should be soon they are working on it.At 1:15 I was getting impatient. I looked in the shop and there was nobody at that time working on it. They said they still had some checks to do. The vehicle was a new truck that was one month old... I asked them to just finish it up as it is and give it back to me.I got the vehicle back after a little over 1.5 hours. This would have taken them close to 2 hours.The time estimate of 45 minutes was not a reasonable estimate to be giving to a customer over the phone when considering coming in.Also a little deceptive is the marketing that they use for getting customer reviews. Prior to this post I received a message to click on a link to provide a review of 5/5, and they would provide a monetary discount to next service, along with that note it said if you were not happy to call their shop.Disappointed on the timing estimate I was given relative to the actual, as well as the marketing tactics with trying to get only perfect reviews posted.Service: Oil change
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September 2023 by Jocelyn Papin
I called Midas in distress because my vehicle was losing power when I would try and accelerate on the highway. When I called in, the ladies at the command centre got me scheduled in very fast for an appointment. When I came in for my appointment, I was greeted by a very professional young man named William who helped me out by quoting me prices and ensuring me everything would be fine. 2-3 hours later, he explained to me that the cause was my spark plugs. Once we changed them out, my vehicle has been working perfectly fine! I have been very untrustworthy to multiple places but this place has been excellent! Definitely recommend Midas and the manager William if you have any questions or need work done go to Midas! Thank you thank you!
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September 2023 by Bronwyn Cook
Best price I've seen in town for an oil change. The service was friendly and knowledgeable. I really appreciated them fitting me in for a last minute service since I had run short on time to get an oil change before leaving on a trip.
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September 2023 by Nicole Bodnaresk
I was incredibly impressed with the service and customer service at this location. The store manager, William, went out of his way to assist me and make things work for me. He was also personable and incredibly caring. The rest of the staff I met were helpful and did a great job. Thank you for your services. Will be returning.
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September 2023 by Lord Simba
Very good service! The manager William went over and beyond to explain the Courtesy Check which is a free (inspection) with there oil changes. He explained in detail, and brought me inside the mechanic shop to show me where and how my cv axle was leaking. He also showed me my brake pads and rotors, and more helpful information of the condition of my vehicle! I love the transparency you bring at Midas William! Thank you! I will definitely keep bringing my car back for you to look at!
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July 2023 by Curtis Palmer
Super friendly service. Hooked us up with a good deal. WAYYYYYY cheaper than getting serviced at the dealership and unlike the dealership, no BS or up-selling on what work is needed. Definitely where I’m bringing all my work going forward.