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November 2023 by William O.
I am angry and frustrated with JLF Enterprises (Midas Edmonton). I had an issue with a manager at the 50 St &130ave store. I have been waiting for an area/general manager to speak with me regarding this situation. it is almost 3weeks since my original complaint. My complaint is the manager did not price out the service I wanted when he called me there was no mention of the part I wanted installed and a laundry list of services wanting approval including replacement of a hose that was unnecessary. I used to work for this company and remained a customer for 15 years after. Someone should be fired.....
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October 2023 by Natalie L.
My little pony was in need of new shoes (tires). Herbdelishes my favorite man recommended tires fit for my Mustang.Herb had the tires in inventory. Installed rotated etc. His posy of crew including the very knowledgeable young Kelsey, was a true gem and explained all the financing etc. Kudos Midas take note of this team in West edmonton
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October 2023 by Jason S.
Okay so:I called for a quote after I had two tires go and the shop I had it towed to was too busy to help. Luckily the gentleman on the phone told me they could squeeze me in the next day and gave a quote which was more cost effective than the previous shop anyway!I had the vehicle re-towed to their shop. Thats when things went wrong.It was supposed to be completed by the end of that day which was fine as I work at night so I could pick it up before work. They could lock they keys in it and I could use my spare.When I arrived that evening after the shop had closed, I was shocked to see my GMC Terrain still inside! I had to cab last minute to work from Stony Plain Road to the airport.The next day I found that my "all in price" actually did NOT include balancing OR install. That was going to be extra. They made a mistake on the phone.They didn't get the car done because they had ran out of time. They didn't call me because they forgot?When I picked up the vehicle I was angry and got out of there quick.I HAD FAILED TO NOTICE THAT TWO OF MY TIRES WERE INSTALLED BACKWARDS!The next day I went back and they flipped them around for me. COMPLIMENTARY THANKFULLY. OOPS!Then they forgot to put caps on the valve stems.
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October 2023 by Karen Budd
Store #52 goes above and beyond. I pulled up today with a flat tire and Herb and Layton jumped to help me with my tire. I love this store I have never had any problems or concerns. I have been happy every time I use this business.Services: Tires
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October 2023 by Fox Mori
Great quality service. Expensive job but it was needed. As I was referred here, it was an overall fantastic experience. Herb was fantastic to work with and the other staff were quite helpful.
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October 2023 by Pat Ford
First of all, this midas close to my house, but doesn't matter, because of the way these people are, even if I lived across town, would still bring my car. Once again they went over & above, getting my car in this morning, & I got it back ready to go early this afternoon. Only thing concerned me was it was stated I needed transmission service, I explained I got flush somewhere else, so don't expect it on report again. Once again midas, thank you so much for stepping up when I needed you, you're the best??
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September 2023 by A for Assil & Ares
I recently had oil change service done on my vehicle VW Jetta here and am completely happy with the whole experience. Especially Cassidy and Brent , with the competitive quote and speedy turnaround. Would definitely recommend to everyone!! A+++
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September 2023 by Brielle Poohachoff
A huge thank you to Kelsey and Herb and the team over here at Midas for helping my with my vehicle issues and needs. Kelsey was able to track down the part I needed and had it rushed over and the mechanics had it repaired all before close on a very busy day. Thank you all so much for the help and for making the process as painless as possible. I highly recommend this Midas.
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September 2023 by Harley
Excellent service! They were quick ,efficient and did exactly what we requested. The price was very competitive. I highly recommend this Midas location.Service: Exhaust
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September 2023 by Brittany S.
Amazing staff! Chelsea was very understanding of my situation. My truck got broken into, I dropped it off and they order the parts I needed. Unfortunately my father passed away a week later. They let me take the time to figured out what I was doing with the truck. They even helped me put in a new battery in my dads car. (battery died) The staff was very helpful and made a hard time in my life a lot easier. Very thankful for Midas and the staff.
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August 2023 by Fady James
I've been going to the same location might as well over 20 years great staff very knowledgeable and make you feel like you're right at home
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August 2023 by Melanie C.
called to have my 02 sensor replaced. was quoted well over $600 for parts and $150/hr for labour. I went across the street to Canadian tire and with part and labour it only cost $280
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July 2023 by Muhammad Gill
Avoid them they will lie and tell you stuff your car needs but in reality they are just trying to make money off you… took my car in for the “free” brake inspection and first the guy tried telling me it was only free if I used them, I said no that’s not that they said when I booked it, after agreeing he and 2 other “techs” tried telling me my car needed new pads rotors and calibers all the way around. Luckily rockauto was sold out of the calipers I wanted and I took my car into the dealership where they told me I only needed new front pads and rotors. Got it fixed at the dealership and saved $2000 beware of these crooks
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July 2023 by Hailey
Terrible company to work for and there is no escaping them! I am constantly bombarded with ads that are designed to get you in the door and charge you way more than is advertised. Can't even leave a bad review because because the scummy owner pays google to take them off!
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July 2023 by Kaylie Mah
They quoted me a very high price. I ended up going to a competitor and got everything I needed done for half the price. Would not recommend.
