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December 2023 by Carlos Pereira
I had an issue with my vehicle this past Saturday where I damage the wheel sliding on some ice. Nethaniel and his team were able to fit me in on the Monday after which was fantastic. After explaining what the issue was Nethaniel repeated it back to make sure he understood how the issue occurred and what the actual issue was. He then gave me an approximate timeline of when the inspection would be done. I got the call a couple hours later with a texted report. He explained what was needed, and also suggested a couple of items that needed addressed (was close to an oil change so appreciated him letting me know they had a deal on). He then let me know when the work should be done and called me to let me know when to pick it up. Nethaniel and his team were amazing, knowledgeable and friendly. They have now made me a permanent customer. I would recommend this location to anyone!
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December 2023 by katie ihrig
Had a great experience here, they were very knowledgeable and friendly. They wanted to check things thoroughly before charging me for anything that wasn’t necessary. I really appreciated the upfront and honest communication. Would definitely recommend to anyone who wants some honest service! ?
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December 2023 by W F.
This was my first time booking with Midas and chose to go with them for an oil change. I went online and booked an appt, choosing a 3:30 pm slot while noting they closed at 4 pm. I immediately got a call from a service worker there who informed me she did not have that time available and could come at 2:30 or 3 pm. So I opted for 2:30. She told me an oil change takes 1 hour, which I found excessive, and the reason I couldn't book the 3:30 pm appt online. Regardless, I arrived at 2:20 pm, parked and went in. She took my name and my keys and asked if I was going to wait. I did. Over and hour goes by and my vehicle is still sitting in the parking lot untouched, with two other gentlemen waiting along side me. It's now 3:30, my vehicle hasn't been started, it's an hour for the oil change and they close at 4 pm. So over 2 hours to wait for an oil change? AN OIL CHANGE? What's the point of booking an appt? I wasted my afternoon when I could have gone to a quick lube and been in and out. At that point, I opted to ask for my keys and take my business elsewhere. My first experience very quickly turned into my last at this location.
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November 2023 by Darshan Patel
Great welcoming staff. Service is incomparable to any of the other shops I’ve personally been to. A few of the times I’ve been in they’ll always try and squeeze individuals that need emergency last minute services as well. Making sure everyone and their vehicles on the road are safe. Every year they also do things like giving back to the community via Food Bank. Definitely be sure to give the location and company some love and support.
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November 2023 by Anson Mathew
Title: "Exceptional Service!Review: Recently had my oil changed at Midas, and I was so happy with the service. The team was efficient, professional, and the best part? It didn't cost me a much! Getting a high-quality oil change was a pleasant surprise. Midas for providing excellent service without breaking the bank. Will definitely be returning for future maintenance needs. Highly recommend! I appreciate William the ASM at Midas!
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November 2023 by Matt Moore
Wonderful guys to talk to over the phone. Though there are some hidden caveats you have to know before you even think about approaching these guys. Number one they don't tell you that there is a $90 charge just for them to look at your vehicle regardless. Had they told me this up front on the phone call I would have politely told them thank you for your time and went to some place that does free inspections. Number two. They took a look at my vehicle and as part of the conversation over the phone I took the high option of a $600 muffler and pipe job. Come to find out they're charging another $300 on top of it to bring the total up to $900 for the job. Not an experience I would care to repeat with Midas.Extra note. The person I talked to on the phone and the person in the store were great to talk to. And the gentleman in the store that I was talking to was surprised that I was not aware of the $90 charge just for them to take a look at my vehicle.
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November 2023 by Debbie T.
Booked in am with friendly lady. Asked if want 330 409 430 spot. Booked for 430. Got there early checked in. Lots of people waiting. At ,6 pm car still not in and close at 6. Ahead of me waiting a 1200 a 1230 a 100 and 130 spot. At 6 friendly guy comes and says we should have you all out by 7. 3 bays should be opening soon. Well 3 ahead of me yet.I had noticed on my wait a lady had taken car in for check and she didn't even have booking. I felt horrible for other 3 and thought 7 will roll around and can't take me in after all the wait so I left.
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October 2023 by Jess M
DO NOT GO HERE!!! All they do is rip you off. Went to get the exhaust replaced ($950.76) and new spark plugs ($540.03) and to find out why the truck is shaking when you ease off the brake and on to the gas.... They told us that the problem was we needed new fuel injectors ($1063.92), so we got the work done. Picked up the truck and there was no change!, everything's still shaking when you ease off the brake, etc. Took it back and was then told that after running diagnostics, we need a new engine!! and that they never did diagnostics on it the first time we took it in, so how then did they come up with the problem being the fuel injectors. We never would have spent $2900 on everything else if we new we had to replace the engine now as well. They are absolute crooks! and have no idea what they're doing here.Oh and you guys put a post on here to contact you, but I did that before writing this post, been 2 weeks and you still haven’t contacted me backService: Exhaust
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October 2023 by Sierra Limon
Went looking for a place to get a nail in my tire fixed quickly. We had Nethaniel help us, he came and took a look. And squeezed us in right away. He was super friendly and helpful! Definitely the best tire place in the area by far!Service: Tires
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October 2023 by Jessica M.
DO NOT GO HERE!!! All they do is rip you off. Went to get the exhaust replaced ($950.76) and new spark plugs ($540.03) and to find out why the truck is shaking when you ease off the brake and on to the gas.... They told us that the problem was we needed new fuel injectors ($1063.92), so we got the work done. Picked up the truck and there was no change!, everything's still shaking when you ease off the brake, etc. Took it back and was then told that after running diagnostics, we need a new engine!! and that they never did diagnostics on it the first time we took it in, so how then did they come up with the problem being the fuel injectors. We never would have spent $2900 on everything else if we new we had to replace the engine now as well. They are absolute crooks! and have no idea what they're doing here.
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October 2023 by Y K
I have made an appointment to bring my car for a tire swap a couple of days ago. I asked the agent on the phone how long it would take and he responded an hour. I said I am asking because I need the car after. Long story short, the day of the appointment I brought my car in and the agent asked for my name to locate my appointment. Once he did all he needed to do on his end he printed off the receipt and asked me to leave the key. So I asked, "I should be back in an hour right"? He responded no tomorrow at 9:00am. I was shocked. I told him that I made an appointment a couple of days ago and was told by the agent over the phone that it takes 1 hour not 17 hours!!!! He said it takes one hour from the time they bring the car inside the garage. And he added that there are other cars in the garage before mine and they have to fix theirs first. So I asked, "what's the point of an appointment then", and you won't believe his response. He said well when you make an appointment to see a doctor you have to wait a couple of hours to see him/her. What a ridiculous example. I didn't want to make a scene so I left. I have been going to Midas for the past few years but after this experience, no more!!! I am done.
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October 2023 by Travis Tanasichuk
Went in to get my breaks looked at as I was hearing a squealing sound. Was able to diagnose, fix my truck, and get it back same day. No more squealing and breaks feel better than I can ever remember. The customer service was amazing as well and the overall atmosphere was top notch. Amazing service from awesome individuals who went above and beyond to get my truck fixed and back to me before work!Service: Brakes
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September 2023 by Aly
Super friendly staff! Got my car taken care of twice, so highly recommend. Always gets the job done, even if it takes abit.?
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September 2023 by Malia
Amazing experience! From the moment I walked in they were attentive, knowledgeable, courteous, friendly and went above and beyond!I felt cared for, the pricing is fair and they were very honest and transparent with anything needing attention and weren’t pushy.I truly recommend this location.
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September 2023 by Ali Hassan
I was a walk in for these guys for a brake light fuse issue. So the light needed to be replaced asap. The team was very helpful and they helped me when they were already busy with other things. I was truly grateful to the team for finding some time to help me out.
