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September 2025 by Alberta Jon
Kristin is the best! Quick response and always delivers excellent. Pricing also very good!
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September 2025 by Moe Aboudib
I have been working Nik for over a year. His customer service skills are on another level. Such a pleasure to deal with, makes things easy and organized and great with communication and updates. Definitely one of the reasons we keep coming back and also why I refer mission to all our clients.
Thanks Nik!
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August 2025 by Kim Ilkiw
I ordered and paid for almost 20,000. worth of roof trusses at the end of July 2025. I called sales rep, Lee Pye today, August 28,2025. I advised him our carpenter would like to order our lumber package elsewhere. Lee cancelled my roof truss order without recourse, stating he would do a refund. This is an unethical business practice as I was Not given a choice!!
You are incorrect, Lee called me on August 21, 2025 to inform this was a new change implemented by the owners. I did not cancel my order, Lee Pye cancelled it without my consent, advising me Mission would re-imburse my full payment. Now a month later I have to find a roof truss builder. This is not a good business practice people.!
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July 2025 by Nick Flight
Lonnie and Kyle were amazing to deal with and very helpful!
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July 2024 by Sasiri Bandara
We ordered attic-storage trusses and framing materials through Mission Building Supplies to build a 20’ x 20’ garage. Material prices were competitive and the sales rep, Nikolai, provided exceptional customer service from start to finish! 5/5 would absolutely recommend based on Nikolai’s customer service alone!
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July 2024 by S T
Extremely helpful, and incredibly resourceful in tracking down uncommon wood type and sizes. 10/10 experience working with them
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July 2024 by Eric Baker
Dealt with Nik for a project and the customer service couldn’t have been better. Thanks again.
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July 2024 by David Moss
This is not an ethically run business. Rather than accept a full payment for outstanding invoices they preferred to go to court and sue us for 2 1/2 times the money that was owed.
1st Revision
Perhaps the following FACTS might refresh your memory…
Builder: Axiom Homes
Our lawyer: Chris McKay
We did NOT fabricate the details of our attempts personally and thru our lawyer to pay our overdue account due to the builders dishonesty. And yes it is possible to legally require payment of the TOTAL amount owing from a group of homeowners. Our bill was less than $1000 but the group total $ was much more which was shared by all of us.
Still think this is ethical or moral?
If you require court documents to prove our accusations we are happy to attach that as well to our review if you would like!
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February 2024 by Upsidedown Frown
Stars based entirely on a short phone call. Never been there, and they didn't have what I called for. Real, polite, business people, my first impression.
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September 2023 by Curtis Scott
Prompt service for the return and order that I had with them.
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July 2023 by Brian Pelechytik
Waiting for a call back!!. So all this transpired last week, Tuesday when I called my sales guy in the morning looking for window well pricing. I gave him the sizes, and he assured me that he would get back to me in an hour or so. On Thursday, I called another supplier, got a quote, and was told it would take a day or so for the order to be ready. I was pleasantly surprised when I was called, and my made to order window wells were ready the next day! After posting my waiting for a call back review, I had a response from the (manager?) and that I should have called back instead of waiting for a response from my sales associate. I did finally get a call back from him today(!) approximately one week after inquiring for pricing ! Understandably, he was upset, and it looks like my business will not be appreciated or wanted any longer! This is usually a very responsive company, and I may have been quick to post a bad review. However, whenever my company has a bad review, the first thing I do not do is blame the customer. I carefully consider their viewpoint, and as my ex sales staff pointed out, they are busy or life happens! I would like to finish that life is busy and happens on the other side of the order desk as well. Good luck, mission, and all the best, I will take my modest business elsewhere.SincerelyBrian P .
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March 2023 by Don Whyte
Excellent quality lumber. The material in the big box stores must be seconds compared to Mission's quality
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March 2023 by Mike McFadden
It says building supplies but that's not true they carry a very limited selection and they don't even carry nails I went out of my way to get some 6in spiral nails and they have nothing and don't carry it ever. What a waste of time, after all Building Supplies is Building Supplies, if they only carry lumber they should say that.
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March 2023 by Zak Brubaker
Amazing experience, Dale helped me out in a patient, friendly and knowledgeable manner. We received quality product at a great price and it was delivered promptly, I couldn't ask for better, im sure mission building supplies will be a big help for our business in the future.
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March 2023 by Ian Hickle
Was building a deck and was able to get quality lumber with great service from Mission. I would happily go back again.
