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October 2024 by Rahim Hemani
Rude service. They didn’t help us with sizes.
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October 2024 by Ashley Darwent
A special thank-you to Naeem for helping me pick out clothes for my husband who wasn't with me at the time. I wasn't sure what sizes to grab based on the measurements I had taken of my husband (who is in desperate need of a wardrobe refresh!). Naeem greeted me promptly and helped me with such efficiency, I picked out 13 items faster than a grocery store shopping trip. Some of the measurements and terms like "slim fit vs. modern fit" were all new to me and I greatly appreciated his assistance! All of the items ended up fitting him perfectly which saves me a trip of having to return an item. Naeem seemed highly knowledgeable in all of the clothing items and eager to help which made my shopping experience amazing so thank you so much! I will definitely be back again.
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October 2024 by Brett Meeberg
My family has gotten lots of clothing from this shop over the years, but not recently. I came in with my parents 4 months out from my wedding expecting to buy a suit. The lady looked baffled that we were looking for a suit that far in advance and INSISTED that we would not be buying a suit today.
After not really giving us any service we just decided to go somewhere else.
We went to TipTop and spent almost $1000 on a suit today. Genuinely don't know if I have ever had worse customer service, especially from a place that pays commission to its employees.
Go to TipTop.
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October 2024 by Evan Podloski
Love the store....wow
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October 2024 by Kenneth Onyeje
Awesome customer service. Naeem and Brinna really wanted to be of service and really were. Suits also lived up to expectations after some customizing ??
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October 2024 by Cody
Always a good experience. Bought a few suits and pants over the years. Never had ant issues. Good selection overall. Just make sure tonwait for a deal as there I'd always 2 for 2 type deals.
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October 2024 by davinder pal singh Bindra
I bought one sweater from here
Just after few months, there is issues in the knitting of sweater ,holes inthe sweater...
I went to the store in Edmonton, Gateway.
They didn't listened to me ..
Please apply your wisdom, before you shop ..
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October 2024 by Yurii Gurskyi
Went to Moores for the first time. Jennifer was very friendly and professional. She was very helpful.
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October 2024 by Brody Broome
WHAT AN AMAZING EXPERIENCE
Got World Class Customer Service at this location
Huge thank you to Naeem!
an absolute beauty and took such good care of me!
I highly recommend going to see him
Great staff all the way around
The manager was a beauty aswell
Go see them, you will not regret it
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September 2024 by J Taylor
Absolute worst location I’ve had to deal with. Lazy employees, you have literally have to beg for help and service, and even then they act so annoyed and like it’s such an inconvenience to help you. One lady was so rude and wouldn’t give us the time of day until she realized one of us was punjab and then she all of a sudden was so nice and helpful. Also how about less of these generic apology responses and more working on actual customer service
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September 2024 by david robinson
Rented tuxedo for my sons wedding. The staff were excellent and friendly. Returning the suit was so easy. It took 10 minutes to size me for my fitting and 3 minutes to return. I also enquired about purchasing a suit. Excellent staff.
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September 2024 by Julie Morrell
Found a couple of things, but we didn't buy anything there because the sales lady was trying to push it on us to buy and I don't take lightly to people that do that, so we just left without purchasing anything.
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September 2024 by James Coffee
Went into the Moore's on the south side of Edmonton. Could not get any assistance from staff, the one lady that did walk by would not stop to talk to us, just told me and my girlfriend that everyone was to busy to help. Also had very few suit jackets to look at, poorly stocked.
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August 2024 by Leigh Crockett
Staff went out of their way to help me out. CSR was very quick & efficient in helping me pick out clothes.
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August 2024 by Mr Mercedes - Benz
I had to pick up pants that had to be ordered in. When I first went to buy the suit the sales representative was really helpful!
When pants arrived nobody called me. I called the store and the male representative said yes your pants are in. I went to the store later that evening to pick up my pants and the lady sales representative was very rude.
I told her I’m here to pick up my pants she asked if anyone called me? I said no! She than asked my last
Name I said they searched with my number and she ignored me went to the back only to come in front and ask for my number.
She found the pants and I said I need to get them altered. She said okay, I said can you get your tailor she said she’s better than tailor and that she’s been there longer than the tailor has.
I tried the pants on and the male sales representative came
To measure the alternations but than he started off by saying the pants are big and I should go down in size. I said I can’t go down in size it’s tight. From the first sales person I already tried on pants that’s why we had to order it in.
He wasn’t happy I didn’t agree with his decision. He took half eye ball measurements. I told him I have a fabulous tailor who does all my suits he said that it’s better I use her. Also while I was changing he went to my wife and kids and was making fun of the suit colour while referring the colour to a movie.
Moores you send out customer servey. I hope you take this seriously and do something about how unpleasant your south Edmonton store is.
