-
March 2024 by Steven Vernimmen
Worst customer service I've ever encountered, staff literally ignored me even though I was standing right in front of them trying to place an order. They only paid attention to the app delivery drivers. The days of walk-in customers are over. I took my business somewhere else.
-
February 2024 by Jeeya
I’ve never really had a problem with this Panago, I think it was the best out of all the locations but I ordered the veggie korma pizza from them today and they gave me the Mediterranean instead. I have a severe allergy to olives so this was a really big inconvenience for me. I did get the refund back and they were closed by the time the pizza arrived so I couldn’t reorder. It was probably a honest mistake but I won’t be ordering from them through Uber eats anymore. And please recheck your orders and see what customers order. I’ve been a loyal customer for years and I was just very disappointed.
-
December 2023 by Will Lewis
Definitely my go to location when it comes to panago. Always a quality product coming from this location. Great crust and a quality pie every time!.
-
August 2023 by K. Freed In Edmonton
Three weeks after my last update: the tiny, almost no meat chicken wings are the new normal now, along with cold pizza (delivery) 4+ times. Whyyyyy, Pana-no :(3 stars to 1. We miss old Panago!Update: We've enjoyed our orders from this location over the past almost months... until last night and tonight. See photos of their new size of chicken wings. Last night and tonight, the wings are half to two-thirds the wings we've enjoyed for over 4 months on a weekly (sometimes 2 or more times a week) basis. The wings are now also very fatty, with very little meat on them. These new tiny minimal meat wings are just like the ones Boston Pizza and Dennys started serving at the beginning of 2023 to save themselves money (according to Dennys and BP staff). Which led to Dennys and BP becoming cheap with other foods (quality and quantity).5 stars to 3, sadly, tonight. I hope Panago goes back to the regular wings. "Suppliers" supply what's ordered and, if a restaurant sees supplies have changed for the worse, they have to hold suppliers accountable. I used to work at a popular (busy) restaurant.Original review:We've tried other pizza places (see my other reviews), but Panago delivers consistent food. Consistently hot, consistently cooked / baked right - not under-done or overcooked, consistently correct orders (even larger orders), staff listen really well when we order, food is delivered fast (under 30 minutes vs over an hour for other pizza restaurants), and consistently tasty food. Done right, done fast.This is our go-to pizza choice when we want a break.
-
August 2023 by Daniel Liberty
Take out was really fast. They told me 15 minutes on the phone and it was ready 3 mins early! One of the better Pizza places in the Southside. I really like the crust on their pizza’s.
-
July 2023 by Jasmine Hyun
friendly staff. delivery is usually within 30min. Today's delivery guy was super nicePizzas are good.
-
July 2023 by Kol Free in YEG
Three weeks after my last update: the tiny, almost no meat chicken wings are the new normal now, along with cold pizza (delivery) 4+ times. Whyyyyy, Pana-no :(3 stars to 1. We miss old Panago!Update: We've enjoyed our orders from this location over the past almost months... until last night and tonight. See photos of their new size of chicken wings. Last night and tonight, the wings are half to two-thirds the wings we've enjoyed for over 4 months on a weekly (sometimes 2 or more times a week) basis. The wings are now also very fatty, with very little meat on them. These new tiny minimal meat wings are just like the ones Boston Pizza and Dennys started serving at the beginning of 2023 to save themselves money (according to Dennys and BP staff). Which led to Dennys and BP becoming cheap with other foods (quality and quantity).5 stars to 3, sadly, tonight. I hope Panago goes back to the regular wings. "Suppliers" supply what's ordered and, if a restaurant sees supplies have changed for the worse, they have to hold suppliers accountable. I used to work at a popular (busy) restaurant.Original review:We've tried other pizza places (see my other reviews), but Panago delivers consistent food. Consistently hot, consistently cooked / baked right - not under-done or overcooked, consistently correct orders (even larger orders), staff listen really well when we order, food is delivered fast (under 30 minutes vs over an hour for other pizza restaurants), and consistently tasty food. Done right, done fast.This is our go-to pizza choice when we want a break.
-
July 2023 by K. Freed
Three weeks after my last update: the tiny, almost no meat chicken wings are the new normal now, along with cold pizza (delivery) 4+ times. Whyyyyy, Pana-no :(3 stars to 1. We miss old Panago!Update: We've enjoyed our orders from this location over the past almost months... until last night and tonight. See photos of their new size of chicken wings. Last night and tonight, the wings are half to two-thirds the wings we've enjoyed for over 4 months on a weekly (sometimes 2 or more times a week) basis. The wings are now also very fatty, with very little meat on them. These new tiny minimal meat wings are just like the ones Boston Pizza and Dennys started serving at the beginning of 2023 to save themselves money (according to Dennys and BP staff). Which led to Dennys and BP becoming cheap with other foods (quality and quantity).5 stars to 3, sadly, tonight. I hope Panago goes back to the regular wings. "Suppliers" supply what's ordered and, if a restaurant sees supplies have changed for the worse, they have to hold suppliers accountable. I used to work at a popular (busy) restaurant.Original review:We've tried other pizza places (see my other reviews), but Panago delivers consistent food. Consistently hot, consistently cooked / baked right - not under-done or overcooked, consistently correct orders (even larger orders), staff listen really well when we order, food is delivered fast (under 30 minutes vs over an hour for other pizza restaurants), and consistently tasty food. Done right, done fast.This is our go-to pizza choice when we want a break.
-
June 2023 by Amanda Harris
Great pizza, friendly staff
-
April 2023 by Leah
Really disappointing experience at this location. We ordered 2 pizzas, one with 2 kinds of cheese, and they both had almost none. The toppings were all falling off, you could see all of the tomato sauce. Very weird that an employee would look at that pizza and actually feel good about sending that out.
-
April 2023 by Arjun Dhillon
I placed an order on Uber eat and within seconds I canceled the order but still they charged me full amount without even contacting me worst service
-
April 2023 by Tikki
I placed an order on Uber eat and within seconds I canceled the order but still they charged me full amount without even contacting me worst service
-
March 2023 by Cody Ford
I have been converted. I was never a fan of panago until recently I was convinced to try it again and all I can say is.... you guys nailed it. Fantastic pizza with unique choices if that's your kind of thing. The staff were super friendly and the prices are right where they should be. All in All I now choose Panago if I get to pick
-
March 2023 by Lea
Really disappointing experience at this location. We ordered 2 pizzas, one with 2 kinds of cheese, and they both had almost none. The toppings were all falling off, you could see all of the tomato sauce. Very weird that an employee would look at that pizza and actually feel good about sending that out.
-
February 2023 by Kol K.
We've tried other pizza places (see my other reviews), but Panago delivers consistent food. Consistently hot, consistently cooked / baked right - not under-done or overcooked, consistently correct orders (even larger orders), staff listen really well when we order, food is delivered fast (under 30 minutes vs over an hour for other pizza restaurants), and consistently tasty food. Done right, done fast.This is our go-to pizza choice when we want a break.
