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February 2024 by Mohamed Ezzat
Fast service. Kind and attentive staff behind the till. I always get the Tuesday deal from them at during lunch time.
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February 2024 by Alejandro Bernard
Not to good no to
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February 2024 by Samuel Milne
I have mixed feelings about papa John's in general. The pizza is pretty good, and customisation is also very nice. But the service of the employees and management is DEPLORABLE. Getting any service if an order goes wrong is like PULLING TEETH. The manager here is a greedy, unhelpful person who only offers paltry or even DISHONEST remedies to screwed up orders, becoming argumentative if you press him to fix the issues.His offering for wrong orders is 30% off a pizza. At normal price. Their deals actually give the same discount, making this a rather embarrassing offering for anyone ordering. Not to mention, a single pizza is already inflated in pricing by a large margin, making their specials the only thing worth getting.My issue is that the management has a pandering, "Yeah yeah buy our pizza screw off" attitude towards customer service. Arguing with a dissatisfied "VIP" customer, and offering (belligerently) a paltry discount, with very little in apology, AND stating as a manager "all I can do is this code" is Garbage, and insulting. A manager could set up free pizza if they wanted. Override codes and give straight out discounts to specials in store to make a customer, a "VIP" customer, happy. I'm not so disappointed by the discount, as I am by how I was treated over the phone, the unwillingness to compromise when an option was unacceptable, and the rudeness of someone in a lead role to me.Not ordering from this place, or chain again. I would recommend you don't either.
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October 2023 by Skylar
SHOUTOUT DELIVERY PERSON ! Older gentlemen is always delivering to our house and is SO FAST and kind !!!!!! He deserves a raise ! Phenomenal customer
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October 2023 by Skylar Kelly
SHOUTOUT DELIVERY PERSON ! Older gentlemen is always delivering to our house and is SO FAST and kind !!!!!! He deserves a raise ! Phenomenal customer
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September 2023 by Shaun
Great customer service, open late, and very fast fresh pizza!
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September 2023 by Li Junzhuo
Taste is good, the staff here Prajakla is very helpful. I got more than I expected.
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September 2023 by Arvind Kapoor
Seriously, can you answer a simple question? Why do you list your hours as 10:30am to 2am on Fridays when you consistently close at least half an hour before 2am? It's incredibly misleading and shows a complete lack of respect for your customers. Don't even bother telling me to email you, because I've had enough dealing with your frustrating and deceptive practices. It's about time you start being upfront and honest with your customers!
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August 2023 by Christine Post
Absolutely HORRIBLE customer service. I ordered pizza from this location and did not receive it. I left specific instructions for them to phone upon delivery and left the phone number and they did not call the number specified . I followed up with the restaurant and they were extremely unprofessional. They stated that they would phone me back in 5 minutes. I didn’t receive a call back, I didn’t receive the pizza and I haven’t received a refund . When I attempted to follow up with the restaurant again, they just did not answer the phone . Papa John’s is great but I would steer clear of this location
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August 2023 by Ved Thakar
staff were friendly and the food is yummy i order a butter chicken pizza it was
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August 2023 by Ms. Mel Hamelin
The staff at Papa John's were kind and helpful. They made sure I knew of the specials and what was included. I got more than I expected. The staff really made the experience.It's a downtown shop so while it wasn't dirty, there were expected signs of traffic. No big deal for this family.
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August 2023 by sarabjeet Singh
I ordered their Butter Chicken Pizza, taste was good, but pizza base was too dry and hard.
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July 2023 by Jayden Cleveland
Tried calling in regards to an order I made, called them 10 times with no answer. You’re a pizza place, aren’t you supposed to answer your phone??
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July 2023 by Petya Hindlekar
Super testy pizza. Staff is very friendly. I will keep taking pizza from there.
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July 2023 by amit hindlekar
Love this place. The pizzas are great and I like the way things are made and the choices you get for your pizza. Staff named Pratiksha is so nice and friendly, she gave us the best options and suggestion for our pizza. I would recommend this location for great pizzas, will be ordering soon again.
