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November 2024 by Meghan Charron
Staffing always so friendly and helpful.
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November 2024 by HAcksaw2000
Employee followed me around the store and stood at the end of the aisle the whole time I was there like she suspected I was going to steal something. Made me feel very uncomfortable and I left without buying anything and will go somewhere else to purchase treats for my dog.
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October 2024 by Internet Nomads
The staff here are always helpful in finding my cat's special food.
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August 2024 by TINA BISSONNETTE
The store was clean and the staff was friendly. They have a huge selection of kong merchandise which I was happy about because we have a French bulldog.
Their dog food selection was large and lots to chose from. Not all of their selection is in large bags.
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August 2024 by Elena R.
I tried to buy some cat flea medication online. Tried one card -"oops, there is an issue with your order", tried again with the same card - didn't work again, and when I called customer service - "try other way of payment". Ok, I tried my other card. "Ooops " again. Customer service claimed that PetValu declined my order out of caution.(???) It was the most weird experience with online shopping I've ever had. Everything is OK with my credit cards, I even called my credit card companies to make it absolutely sure. Basically I was refused online shopping service. WHY?! I have issues with mobility so online shopping works for me better (usually). Why PetValu should exercise caution to my orders? If the company has problems with processing online orders - fix these problems. That's how you lose your business and your customers to amazon. You can't support Canadian business if they resist so hard.
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June 2024 by Jenelle Dallaire
The staff is always so friendly and they recently updated the store. It looks great!
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May 2024 by Darcy S
Experienced staff good products. Would be a 5 but a bit pricey
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April 2024 by Alex West
Best place for pet food.
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April 2024 by Cho Cho
Staff was friendly and offered great advice! We walked for a small treat and was offered coupons for bag of kibbles. My kitties are happy, and so is my wallet!
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January 2024 by Jacqueline Kowal
Both the people working were absolutely wonderful and helpful. They went above and beyond when I mentioned I was having some vertigo and one of the gals had a trick for me to try and grabbed something out of the back (which actually worked!), which was so sweet and kind. Definitely recommend, and while not my usual pet store I was in the neighborhood, and would come again for sure!
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November 2023 by Yosmel Garcia
Nice staff
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November 2023 by Cindy Trueit
This pet valu wasn't as good as the Sherwood park location (Avaliable selection of raw food)
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November 2023 by D Anderson
Great store and the staff are very helpful.
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November 2023 by JANE Xxx
Consistently cheerful staff, helpful ?, the young lady Really Really knew her products and I ended up choosing her recommendations. It was the home brand. She adapted to the extra preferences for my pets.
I generally ask for assistance because I like feel confident about my choices and not have to ever do returns.
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November 2023 by Tamra Rose
Lots of items to choose from. Helpful staff.
