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November 2023 by Cass H
The team at this location is absolutely incredible! I have a big boy who is reactive to other dogs, and the team here has also been kind, helpful & understanding. It’s the only location I trust for bathtime with all of my dogs.
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October 2023 by Bliss
This is my favorite location in Edmonton by far.Bridgette (I feel like I spelt that incorrectly:/) is amazing, she has been so kind to me and my dog Gus.I wish I knew the other employees names because they have all been great as well.My dogs use the bath tubs there, and they are so easy and convenient.They have sales often, and I love that they support SafeTeam Rescue.❤️
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October 2023 by Maureen Manysiak
Every single time I come through their doors, I am openly welcomed as if I were family. Each employee makes the experience fun, even though I walk out with a lighter wallet. Lol. I take advantage of the monthly Senior’s Day event so stock up on bags of dog food as I prepare to haul 6 months supply each winter down to Mexico. Our doggies do well on Pet Valu’s brand, Ultra Performatrin. The manager and assistant manager always support giving me the best deal they can. They even haul it all out to my vehicle for me! Love this particular store!
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September 2023 by Janrel Delacruz
I didn’t get to ask her name but she gave me free performatrin dog food samples! I’m looking to get my dog dog food cause she’s a picky eater. She gave me like 8 bags!This store is the best!
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September 2023 by Tom Draper
We have shopped at this location since we got our dog. The staff are incredibly friendly and knowledgeable. It is obvious that they all have a love for animals. When our dog sees that we are near the store he is just bouncing and crying in excitement. We need to get a good grip on the leash as he tries to get in the store as quickly as possible.The wash facilities are excellent and very good deal without considering they provide all shampoo, conditioner, towels and treats also.It is always a pleasure to shop there.
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August 2023 by Ricardo Marquez
We love buying our dog food here, this is our go to place for any stuff we need for our pug. The lady staff is super helpful and friendly.
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July 2023 by Stephen Martin
The staff at this location is first class. I have a super nervous husky and they all go out of their way to make him comfortable. This is the only pet shop I will ever go to.Here is Avalon loving a treat they sent him home with ??
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July 2023 by Sue Stalker
Kaitlyn and Rav were awesome tonight!! Thanks Rav for suggesting a new quiet moment ( NatruVet) for my Pumpkin kitty!Kaitlyn, you are always so kind and full of ideas for Pumpkin! It’s been 2 years and she loves her liver treats!!
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July 2023 by Samantha L
I can not say enough good things!!! The lady that I talked to was the nicest person ever, walked me through the process of the dog wash, and made sure I had everything I needed to make my puppy comfortable at her first official dog wash.
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June 2023 by Steve Thompson
All the staff a very knowledgeable on what they do always there to listen or cry to when things are still tough for me and need a hug or a laugh love this this store very highly recommend!
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June 2023 by Kelly Steinwand
Staff are always a pleasure. Friendly and know their products!!Always a pleasant visit!!
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June 2023 by Marissa Hammer
Thank you for all your help today Rav and Heaven! Thanks for taking the time to make sure I got the best food for my pug “Sherlock”. Allergies are not fun, and I didn’t have any clue what to put him on. He absolutely loves the food I picked up, and I really appreciate you both being so friendly and welcoming! (As well as incredibly knowledgeable about all the different brands of dog food!) I’m going to try come in next time I have to shop there when you’re both working.?
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June 2023 by Casey-Ann W.F.
Came to this location today to get some cat supplies. The ladies working were absolutely awesome! Great customer service and very knowledgeable. I really appreciate all your help!!
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June 2023 by Jonathan
I visited this store on the evening of Thursday, May 11, 2023 while picking up some stuff for a friend's cat that I was looking after while she was on vacation. The young lady working there this evening was excellent. I didn't catch her name unfortunately. Extremely helpful, personable, professional and she knew all about my friend's cat. She really does exemplify what a great customer experience is all about. I wish more people in the service industry were like her.
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May 2023 by Susan Bergunde
The staff are friendly and helpful and know about the products. They are very knowledgeable about what products to recommend and services they sell you. It's a place to go if you miss the old neighborly atmosphere we have seem to have lost over the years. I have made this my regular pet store.The only negative thing is their prices. for treats and toys. Not very competitive.
