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September 2023 by Shania
Came here to quickly check out some prices and left with a good car food brand, pet tags & cool toys from a knowledgeable staff member named Kolten. This is a great pet land location, I’m a satisfied customer.
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September 2023 by Elizabeth Wong
The store clerk was mean and very disrespectful towards me and wouldn't sell me a Betta fish. He kicked me out of the store threatening to call the police on me. So rude so disrespectful I wouldn't recommend this store for anyone to come here unless they wanna get kicked out
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September 2023 by Coolkid9000
It sells good stuff and all but I hate that they have the birds wing clipped.. and the fact the fish are in such small bowls and aren’t even swimming..
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July 2023 by Kyle Friesen
Very knowledgeable and friendly staff, we are new to owning bird and their advisors were able to tell us everything we need to know or watch for in their care, they were also extremely friendly to my children, giving them the opportunity to hold a bunny for the first time in their store. Our go to for pet care!
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July 2023 by Melissa St-Jacques
Pretty good here, staff is friendly and very helpful! Doesn't always have the best prices, but for the most part, decently gauged.
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June 2023 by Amanda Cooke
The employees at this place are very rude!!I called today at 7:15pm, and asked if someone was available to trim my rabbits nails (I know last minute because they close at 8pm). I asked a girl named Emma if I could come in even though they were closing soon and she said yes as long as it’s by 7:45pm. I rushed there and a very rude male employee (didn’t get his name) started arguing with me about how I was never told to come into the store and there’s nobody there to cut my rabbits nails. (Even though I never talked to him on the phone). Emma just stood there and didn’t say a thing.What I am most disappointed about is the lack of accountability and professionalism. Nobody apologized or admitted they were in the wrong. I’ll never go back to this place!
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May 2023 by Scotia
We use this pet shop pretty frequently and the staff are always attentive and helpful. They have an awesome selection for almost any pet you could have. We love to come as you can quickly give a bunny or a guinea pig a little pat as you enter the store to make your purchases. We lovingly refer to it as "the free zoo". This location almost always has what I'm looking for.
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May 2023 by Carolyn Niemar
Great selection for all pet supplies. Staff is hit or miss with their knowledge on the products.
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January 2023 by Angela Summerfelt
I used to like going here for my favorite cat litter but now they dont seem to ever have it and only have expensive litters available I find the items are priced a bit higher than everywhere else especially on the fish but it is what it is
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January 2023 by Steven Doye
Everything is way overpriced. Dam near $8 for a simple box of Milk bones. Yet the Safe Way next door sells the same box for $4.25. That's just a disgusting mark up. Knowing Safe Way is still making money selling the same product for half the price. A simple tiny stuffed toy starts at $15. The only perk to the store is you get to take your pet in with you.
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January 2023 by Nobody
If you spoil your pet, this place has a seemingly great variety for the area of capliano. It is a little pricey but they support a local cat tree maker. His craftmanship is A1 and in my opinion, better than the brand name ones. They will build your cat tree stand on the spot. They have a buy 10 of the same beamd and size, get one free.
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December 2022 by Mathew
If you spoil your pet, this place has a seemingly great variety for the area of capliano. It is a little pricey but they support a local cat tree maker. His craftmanship is A1 and in my opinion, better than the brand name ones. They will build your cat tree stand on the spot. They have a buy 10 of the same beamd and size, get one free.
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November 2022 by Dwight Barker
Staff are very knowledgeable sways willing to make sure your well informed for what ever it as you ask if them. Like me who knew nothing of birds. I was asking about birds I left that store well informed an now trying to resist spending to much.
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October 2022 by Hannah Kennedy
You have forever lost a customer. I am disgusted by your employees lack of empathy and knowledge. Without being asked Mansi decided to stop and let a customer know that she should not attempt to touch the cockatiels (that have been at this location for atleast a year). She said only conures and lovebirds are meant to be handled, that cockatiels are aggressive and bite. Not only has this location failed to show these birds any love, they have failed to train their staff any knowledge of birds. If the staff cared enough to show them care and love, these cockatiels would be as they usually are which is extremely loving and love to be held, these birds would not remain scared in their environment. You, Mansi, are the reason that birds are continuously given to rescues. I will be going further than this review over this matter
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October 2022 by Gretchen Herrera
Petland never disappoints with their high-quality pet products and essentials available here. I often go here with my mom because she is used to buying necessary pet foods here. Me on the other hand would drive from one place to another to find more interesting pet products. She buys pet foods in bulk so I'm certain my mom had a nice time shopping here always.
