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March 2024 by kiran
They were a bit late with my delivery due to some sort of mixup and not only did I get my order like 5 minutes after calling them up, they were super nice and gave me complimentary garlic bread and a coke to apologise. Thank you so much.Also they do nice
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March 2024 by Ravneet Kaur
Just picked up my order, the food is always good. But the staff, oh god. So rude and so much attitude.
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March 2024 by Teresa Fortino Williams
Pasta Alfredo sauce was rotten and sour and we brought the pasta back and they won’t refund or anything, disgusting customer service this place should be shut
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March 2024 by Ruby Love
I wanted to order wings with the Wednesday deal but the store refused to enter the coupon code. I called customer service and they told me that the deal is still available and that they have no idea why the store refused to enter the coupon code. Unbelievable!
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March 2024 by Meha Trivedi
Never go here !! The deals was suggested was not fair at all !! we are vegetarian and we wanted to replace mushrooms with black olives and the employee said that she will charge me extra, when I said will you deduct the cost for mushrooms and she said no !! And but she said she will charge me extra for black olives !! I mean WOW !! So ridiculous !! No offence to Pizza Hut we love it!! but this location is crazy they are money minded only!! Not good with customer service !! Right after there I went to the 28th ave store and they happily did the change with a big smile !! So avoid going here and go to the 28 th ave store in Millwoods!!
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March 2024 by Dilbag Singh
They sent half order when I called girl on the phone was so rude to me. Yelling at us that its not her fault its driver fault. No one talk like that to customers.
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March 2024 by Tabatha Sangster
The worst customer service!Refuse to refund after proof of double charge. Nice job on the staffing Pizza Hut!
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February 2024 by Harleen Brar
Wish I could give 0 STARS. This place is a waste of time and money.I walked in and ordered a large veggie and medium cheese pizza. I was told it would take 25 minutes. I waited for 45 minutes and was told it would take more time. At this point it’s been a hour. There was no apology, I asked for a refund. The girl who took my order didn’t even ask my form of payment for the refund. She just handed me the cash without saying how much was refunded.Employees in the back also seemed very stuck up, giving dirty looks to other customers who were also waiting 30 minutes plus. DO NOT WASTE YOUR TIME HERE.
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February 2024 by Megan N
Used to be fast and delicious. They got a “new system” and now it takes three times the amount of time to receive food. Waited 30 minutes past pick up time to get my food.
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February 2024 by Jerry E. Matias , Jr.
I bought my large pizza at regular price together with (3) medium size pizza at $5 each plus GST for the net total price of $42.00The pizza tastes good and the price is just right.Parking: busy location to find good parking spots. they have a high chair while waiting for your take out order.
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February 2024 by Jaime S
DO NOT ORDER HERE. I ordered pizza online and paid online. Total for food and tip was $73.07. Pizza was delivered and the delivery driver had my husband pay a SECOND time at the door (why offer a pay online service if you are going to do payment at the door?)They put the total paid online (including tip) so a SECOND tip was added on top. Total paid the second time was $83.38. On top of this ridiculous issue, they forgot the wings (15.99 plus tax is 16.79). We called the location 20x before even getting an answer and was assured the money would be returned (80.38 + 16.79 = 97.17). My husband never received a refund but they returned 73.07 to my card (the original amount sans the missing items and forced additional payment and tip). We are still being jerked around and not getting the refund. We are still 24.10 SHORT what we're owed from missing items and stolen funds.TL;DR they stole money from us and won't refund it properly. Don't order from these crooks if you enjoy having your money.
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January 2024 by Gil Bedard
Ordered for pick up and got a good pizza for a decent
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January 2024 by Yukari
Thank you for amazing service??My bf asked them warm up the pizza before 1am and they actually made a new pizza for us although it was closing time!That was the best pizza ever after my delayed flight ?Thanks to them, Pizza Hut became the best pizza place ?
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January 2024 by parminder dhiman
I ordered takeout the food was delicious and service is very
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January 2024 by Mike Jones
Anybody who is allergic to anything, DO NOT GO HERE. Specially if you eat HALAL, stay away even from cheese or veggie pizza !!SHAME on you PizzaHut FRANCHISE !! Shame for your lack in choosing who you award your franchise locations!! I liked your bread but not enough to put up with this B.S.This owner and his staff are the worst, rudest, judgemental and have prejudice. Shame on you PizzaHut!!I have now had multiple occasions where I have had difficulty dealing with them for something as simple as requesting CLEAN gloves, knife and a cutting board !!Last night I personally went in to order the Vegetarian pizza (pizza of the day), I was dealt with in such a shameful manner for requesting clean gloves, knife and board that I felt embarrassed and was made to stand out in front of other customersThe lady (who refused to give me her name because she was not “allowed”) was extremely rude and had prejudice against people who are of different faith/value system…I used to like Pizza hut bread but now I have lost my taste and appetite for it completelyOnce again, shame on you PizzaHut franchise.The owner, also an Indian Sikh guy, is the rudest whenever I have had to deal with him in the past but I kept letting it go until last night. That was the straw that broke camels’ back.Never going again and will strongly advise my whole community to NOT TRUST THESE FOLKS and preferably avoid PizzaHut altogether and go to a local shop that can honour a simple request
