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December 2023 by Rupinder
Awesome experience.Great customer service. Store is well organized.
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December 2023 by Aws Salih
I would like to thank Ahmed Ahmed for his help and advice, I got my best deal today. Thanks for the advice and help and great deals - December 3, 2023
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November 2023 by ramsha Ahed
I absolutely refuse to give even a single star for this abysmal excuse for customer service. I had placed an online order a whole week in advance for a birthday gift, and not a single soul bothered to contact me.On the day of the supposed delivery, when I finally reached out, they had the audacity to inform me that the package had been returned, and the only solution offered was a refund of my money.When I requested a discount to buy the item in-store since I needed it the very next day, the customer representative, Leila, callously informed me that she couldn't offer anything for the store because they apparently operate under a different jurisdiction.This has been an overwhelmingly dreadful experience.
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September 2023 by Jeeya
Ahmed’s customer service was over the top, he helped me find what I was looking for and was overall really helpful! Will definitely be buying from here more often :)
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September 2023 by Rizwan Shimza
Visited the outlet store today on Labour Day, store wide sale for 20%, found a suitable jacket and when checked the price tag, it was a‘surprise’ for me, original price was $198, a raised price sticker was there for $228, so now 20% will be applicable on jacked up price. That a good way to make money, I asked the store manager and the response was ‘cold’, I am surprised to see that the big brands are involved in this unethical practice.
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September 2023 by Jason King
This place use to be one of my go to favorite places to shop. But lately…I can’t even go in the store to browse without literally being harassed constantly by sales associates.I mean I’m totally okay with someone asking once if I need any help to just ask or whatever. And I don’t even mind if I’m asked by another sales associate if I happen to walk to another part of the store.But once is enough. These people keep asking you questions and following you around. And forget about actually placing your hand on an item of clothing….they just see that as an opening to talk to you again.It’s too much. It’s too stressful. It’s uncomfortable. It’s annoying.We actually have had to stop them and tell them to leave us alone.Today…me and my wife went in early in the morning to do some shopping. We went to Tommy and Kate Spade before Polo and we left those place with bags in hand and happy. Because….we weren’t harassed at all.We then went to Polo…and left within 3-4 mins absolutely stressed out by the sales associate in men’s wear who wouldn’t not let us shop in peace.I’m pretty sure that was our last time shopping there.I don’t know why they won’t actually read these negative comments on here about these over aggressive and berating sales tactics.I’ll just continue to buy my Polo shirts online and other retailers until this stops.
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September 2023 by J S
Ahmed’s customer service was over the top, he helped me find what I was looking for and was overall really helpful! Will definitely be buying from here more often :)
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September 2023 by Gagan Singh
The employee kept following me wherever I went, wouldn't leave me alone for even a sec. I left without purchasing anything.
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August 2023 by abayomi Olagundoye
The experience at the outlet mall was superb thanks to Christine, she made us feel special, see to it we got what my wife was looking for, Christine was very helpful and made us fall in love with patronizing the premium outlet polo store again and again, I also love the ambience of the store. Thumbs Premium outlet polo store.
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August 2023 by Serjii K.
Love that store, nice and friendly stuff, especially my personal assistant Nadia. Always getting notifications from store about discounts and promotions. Wish you guys move to Edmonton...
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July 2023 by Muhammad Anas Fazal
Had a chance to visit this store today. Noticed that the original prices have been increased “manually” and then discounts are being offered to bring down the final price closer/little less than the original price. I understand that these are all business related marketing strategies but I don’t agree with these false impressions of sales and misleading discounts from such a reputable brand. Not to mention the prices of their products have already gone up considerably in the recent past.
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July 2023 by Stephen
Have had several good experiences here with Ted in menswear. It’s useful to check with the sales staff about promotions and offers.
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April 2023 by Jane Berry
Had a good experience exchanging a gift that I was given in the wrong size. The sales associates were friendly and the store was super clean. Don’t know why so many bad reviews because this store was actually really nice
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January 2023 by Cesar Ventura
I like to thanks to Ahmed Ahmed, the best customer service ever we had,Thanks so much
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January 2023 by Karan Dhaliwal
Partik was really helpful with shopping and finding the perfect size ! ??
