RBC Royal Bank
BanksHours:
11604 104 Ave NW, Edmonton AB T5K 2T7 Hours
About RBC Royal Bank
RBC Royal Bank offers a wide network of branches and ATMs across Canada, providing quick and convenient access for customers. Many locations have Saturday and evening hours, as well as Night Deposit Services for after-hours transactions. Customer service experiences vary; some reviews highlight excellent service from staff members like Rotimi, who efficiently resolved banking issues, and Mei, who excelled in helping clients secure mortgages. However, there are also reports of dissatisfaction, particularly regarding long wait times for international transfers and inadequate parking. Some customers noted unhelpful interactions with staff, although a few employees, like Lydie, were recognized for their assistance. Overall, while RBC is appreciated for its extensive services and helpful employees, there are areas that need improvement, particularly in customer service consistency and parking facilities.
Most Recent Reviews
February 2026
Terrible experience at this location! I was with someone who needed the washroom ASAP due to a disability. Staff said no, told her to go to McDonald's across the road (despite an ongoing transaction that'd take more than 5 mins). She ended up wetting herself in the bank. Zero concern or accommodation from staff. Unacceptable.
February 2026
Julia, next time please don’t ask my husband what he’s saving up for after opening his bank accounts. How unprofessional and weird. Thanks.
February 2026
Work service of any RBC I have been to. 8 people in line up 1 teller only. Business teller not taken non commercial customers. Shame shame on the manager here.
More Comments(73)
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