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November 2024 by Jodi Kuyten
Staff was friendly helpful not pushy. Keep up the great work, pleasant atmosphere.
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October 2024 by oscar ivan gamillo villa
My fiance found a great dress here a couple of months ago! The staff was great!!
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October 2024 by Angela Best
Despite Ricki's and Cleo'own website saying that merchandise from either store can be returned to each store, the staff gave me a very hard time about returning an item. They insisted I must go find Cleo's in the mall. When I tried to find Cleo's it wasn't where they said in the mall, and because I'm disabled, I gave up and just left. I couldn't keep walking around looking for a store because staff didn't want to honor what the website claims! Very frustrating and painful even! Usually at other locations I get excellent service, but this one didn't give a darn and didn't help. Go to other locations if you can.
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October 2024 by Lori Kininmont
Stopped at West Edmonton Mall on Thanksgiving Monday for a Quick Shopping Spree. Found Everything that I was looking for in 1 Store and several items were on Sale!! So Happy and looking forward to wearing my new clothes!
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October 2024 by Dragonfly
The people who work at the Ricki's location at the West Edmonton mall actually like their job and care about their customers!! They are genuine and helpful. ♥️
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October 2024 by Shelley Mcleod
Very helpful nice staff. I enjoy shopping at your store.
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February 2024 by Mary Gae Tuano
Alyssa was amazing. She looked all over the store and even went to the stockroom for the belt I was looking for. I made an exchange and she honored the price from my previous receipt which Mayfield location refused to do. West Ed has the most friendly and helpful staff I've encountered shopping at Ricki's. They always make sure that customers are satisfied and feel valued. Keep up the good work Ricki's West Ed and more power to you.. ❤️
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February 2024 by Sash M
Clean, organized, well laid out store. The staff were great, very helped, provided options and recommendations.
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February 2024 by V B
Love shopping at Rick's in West Edmonton Mall. I was in the store yesterday and greeted by the young East Indian girl who was working was extremely friendly and let me know of the promotions going on in the storeI ended up trying on a few items in the store. She made sure to check up on me to make sure I was making out OK. She offered alternative options for me when one item did not work out. Definitely been a while since I have had such outstanding customer service. Most of the time when you go into clothing stores, you don't get this level of customer service.Will be making this location, my go to location when I meed any garments in the future. Love their clothes and now love going into a location and trying on the clothes instead of just ordering online like I have done in the past.
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February 2024 by Colleen Halwa
Great service by the staff- the staff was knowledgable and able to order me an item that other Ricki stores weren’t able to do.
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February 2024 by Kim Graf
Staff at the West Edmonton Mall store are outstanding, lovely and helpful. Special thanks to Jennifer!Kim
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February 2024 by Kacee K
Great selection. I'm tall and needed black dress pants and this was the only place I had more then 2 choices to pick from!Jen gave incredible customer service. I hate shopping and she made it incredibly easy, so thanks again!
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February 2024 by Nitsa Al Maweed
Came in the other day and had excellent customer service. Wanted to make a point of leaving a review as I work in service management and believe good workers should be recognized.As for the store itself, selection of clothing was Amazing, beautiful styles and a very organized store.My friend and I were helped by Vishakha (name that was on our receipt) and I was seriously impressed with her customer service. A friendly greeting as soon as we walked in the door, after picking out some items to try on, she helped us in the fitting room. Not only did she get sizes for us but also brought back items that she thought we might like to try! And she was on point, We ended up liking the clothes she brought for us to try on better than the ones we picked out ourselves. Very good taste in clothing. It is not easy to find good customer service, especially in West Edmonton Mall, so we would like to say thank you for making our shopping experience, enjoyable!
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February 2024 by Tani Morgan
Out of all the stores we shopped in that day, Ricki’s gave us the best service. Very friendly, and helpful, the clerk brought 3 more options, wasn’t pushy and was available for any questions. I was impressed.
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February 2024 by Beatrice Graden
Great service as always
