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November 2023 by Maxan Dyer
I moved from Edmonton to Montréal last October and have to say Alex was amazing, from the moment I spoke to him, to the actual pickup of my things and the drop off in Montréal!I would recommend him to everyone and all folks looking to move!I moved a lot of glass, tables, chairs, desks, and mirrors, and all arrived intact and prefect! He weighed the items before leaving the city, and i knew exactly how much it would all cost! His communication was perfect! He messaged all along until the final drop-off!If you're in need of a mover, I would highly recommend Alex!
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September 2023 by Ron king
We have moved 10 times over the past 30 years and Alex was without a doubt the best mover we have experienced. The way he protected each piece of furniture was unlike any other mover and we had not one piece of furniture damaged. The care and attention he paid to moving things in and out of our home meant there was no scrapes or scratches on or walls or floors. Alex was easy to contact and very responsive to any request we had. He was always punctual and worked as long as needed to get the job done. This is a outstanding mover!
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September 2023 by Tara
Alex and his team were absolutely awesomeCommunication was fantastic as I was unavailable to be there when they moved me, everything was moved in a safe and timely manner, I recommend Alex for any kind of move anywhere. This was by far the best movers I have had.
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September 2023 by Nurullah Aydık
I higher right move from Calgary to Edmonton they came on time did very good job I was happy with the price and quality of the job that right move provided thanks for your service
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August 2023 by Duncan Higgins
Alex at Right Move was recommended to us by Janna at Shifting Spaces. We moved my 90 year young mother from Edmonton to Whiterock. Everything arrived on time and in good shape. Alex delivered some stuff to our house nearby and the rest to Mom's independent living apartment. When we saw there wasn't enough room for everything at Mom's, Alex drove it back to our house without a fuss. I have used Right Move before for a local move, and will again. Thanks Alex! Cheers, Dr. Higgins
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August 2023 by Grant Champion
We used Right Move Canada last year when we moved from Camrose to Edmonton. To quickly summarize, I would never, ever use them again and don't recommend anyone else does. I'm usually quite forgiving with my google reviews but I can't with this company. See below:Initially, I told them the size of my condo and how many rooms it had using the Right Move Canada website. I was very specific on my details, stating that there is no elevator, there is a stairwell, there are a few pieces of heavy and awkward furniture. They never came and scoped out the condo first, which I found strange as we have a friend that is a full time mover that said it's highly unusual to not get an in person quote. I even asked "Did you need anyone to scope out the condo before the move to get a rough estimate?" His response was "Guys you have small move we don’t go customers house at this time, No worries we'll take care of that "We asked if they would be able to do Saturday, June 18th at either 8 or 9. I specifically said "Perfect. I won't actually be home but my partner will be, I'm at work until June 21st. I'll check with what time works for her."A few days later I asked again, "Do you have any ballpark idea how much it’ll cost approximately? Just a range, I’m just curious."They ended up not giving a quote and just told us the hourly rate for out of town, which was $175 and a %17 fuel charge. He then asked for a random $300 email etransfer. I assume it was a deposit of some sort, was never indicated. I had to ask what it was for and he wrote "Send that email that ll go to companyI ll send you confirmation as soon as office ll receivedThank you"I then asked, do you guys take Mastercard, Visa or Amex? and they responded that they take cash, email transfer, Visa and Mastercard.On the day of the move, they were an hour late. They were incredibly slow for an 800 square foot condo to move even with the majority of the condo already packed. On the plus side, nothing was damaged during the move, and they came with a proper sized truck that was able to fit everything no problem. No complaints there.The main issues came down to payment time. Again, as you can see I wasn't there at the time but left my credit card for my partner so I could handle the payment as I was at work. On the date of the move, Alex stated that he could not accept my card as it had my name on it, not my partners and it had to be my partners card. Inconvenient, but somewhat understandable. My partner tried multiple of her credit cards and they didn't work either. Alex stated it was our cards that were having issues. We then tried a $2.00 charge on my Mastercard just to see if it would work and it didn't. My partner then asked Alex to call ATB to see if there were issues with the cards (ATB said there wasn't any issues.) he also stated that they would not unload the rest of the truck until they received the payment. He then asked my partner if she "had a friend or parent that could lend her the money" when in reality, all of our cards were working fine, it was his machine or reluctance to accept our credit cards. He ended up making my partner cry because of the stress.They took so long that day that they didn't have time to bring the boxes up to their designated floor (1st floor, 2nd floor, 3rd floor etc.)I ended up doing this when I got home from work. There was a point where he said that a box mattress wouldn't fit in the stairwell (It did, after my partner told them how)In the end, Right Move Canada charged us $3000 dollars to move from an 800 square foot condo in Camrose to Edmonton. 95 kilometers away. Insane.
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July 2023 by Linda Hills
Have moved many times they are always on time everything is wrapped up so well never anything broken or damaged would highly recommend them no matter how big or small the move. !!Awesome!!
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July 2023 by Laura G
They took a long time to move a small one bedroom home. $$$$$$$$$I was hoping to have them put back my bed, as promised, but had to cut them short as their inefficient and slow pace was costing me money. $$$$$$$When I asked for an estimate on how long the move would take he said he didnt know. $$$$$How could you not know. Youre supposedly a professional. I should have ran when I heard that. But too late to make other plans.The senior rate I was given (per hour) was chewed up with a very slow paced move.I feel I was 100% taken advantage of.
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June 2023 by Courtney Lawrance
I would highly recommend Right Move. Not one item damaged or broken. Alex, especially, was excellent. Friendly, polite, and professional. If you are looking for a quality company, I would this company.
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May 2023 by Lozza Holla
Amazing experience with Right Move. The owners were incredibly helpful and responsive. Even in time sensitive scenarios, Alex was quick to respond, caring of my items, and professional! I appreciate all of their help with my move. Would highly recommend this incredible company!
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May 2023 by Binu Mathew
Thank God i canceled one week before moving from edmonton to calgary. Please don't contact this company for moving you will be ripped off. Alex is rude and tough guy to deal with. We lost 200 dollars which he took as deposit I can understand if you cancel at the last moment the company can keep the deposit but we canceled I week before which he didn't not metion that deposit is non refundable . Alex will argue with you for no reason . He told the flat rate of moving from edmonton to calgary is 1500 to 2000. A week before I called to confirm he completed backed off and said it will be 5000 dollars. I canceled his services and booked a new moving company which charged me 1500 dollars flatrate for moving including fuel charges and wrapping your furniture .
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May 2023 by ClearAir Device
We had a fairly big move. Alex and his team went over and above so we were able to focus on other parts of moving. Thank you for being honest and reliable - definitely recommend
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April 2023 by Cassandra McRee
DO NOT HIRE ALEX TO MOVE YOU!!!Alex tries to take advantage of your moving situation and over charge you tremendously. I had a 2 beds to move and he wanted $2,000.00. Alex is a fraud. Reading all of these reviews and it’s completely pathetic how many people are complaining about how much he over charges. He’s also older and only showed up with one helper. Didn’t make much sense to me. Save your money and do not hire Alex. Awful company. Wanted 2,000 dollars from me and I had already gave a $200 deposit to move 2 bedrooms. ALEX IS A FRAUD
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March 2023 by Sanchit suri
One of the best services I received for moving my luggage. Alex is one of the humble, kind hearted and genuine person I have met, he is very responsive and always give me best quotation. In future I would definitely prefer Right Move.
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February 2023 by Angela G.
This guy is a joke. He quoted me a different price when I called. Him and his lazy helper came and took all day to move. He refused to acknowledge that I was in charge and kept trying to talk to my male friends who were helping me. Anytime my friends tried to help he gave us shit for doing it wrong so we stood around for most of the day waiting for them. After 10 hours he gave me the bill with a substantially larger per/hour rate than he had originally quoted me. He bullied me into talking about the situation before I was emotionally ready to confront him .He then proceeded to hold my belongings hostage (the ones my friends were supposed to move) until I paid the outrageous bill that he wrote up for me. I tried calling the company and it called his phone. This is a horrible con man and I would NEVER recommend him to anyone!
