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December 2023 by Free “Game” Seeker
The Rogers team at this location is very community minded and they will get you the best deal with the best service possible. Nick was amazing and helped us on every step of the way to port 3 lines over to Rogers. Grab some amazing deals right now this holiday season!!
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December 2023 by Yen Thai
Amandeep was helpful and patient. He helped me and my husband got the plan we wanted. Recommended!
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August 2023 by Dwayne Schuttler
One of the best customer service experiences I have had. Nick was exceptional in helping transition our account from Shaw.
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August 2023 by Heather T.
We were not looking forward to having to do our Shaw to Rogers mobile transfer...but the service at this location was excellent! The customer service person helping us was thorough and answered our questions. Our numbers successfully ported over before we left the store. Very happy with the service.
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August 2023 by Lorraine Guthrie
I had excellent service at Albany Rogers from Nick and Obee, very competent, professional and friendly young men!
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June 2023 by Fox
These guys are clowns. I went in for some bill changes and they tried to force me to upgrade my phone.2 minutes on the phone with loyality and they gave me more for less.We don't need these store fronts anymore. Shut em down.
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February 2023 by talia Macintosh
They charge fees and hide them till you get your bill and there is a surprise. BE AWARE!
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January 2023 by Moe Denny
Horrible service! Manager Nick is a clown! Charged me fees and pretend they told me about it when they absolutely didn’t.
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October 2022 by Anita Gilmour
The customer service at this location is amazing! The manager Nicholas and 2 other employees were there today. The transfer of my account from another provider was seemless and everything was explained clearly! I am keeping my current phone but they had some great suggestions on repair places to get some things fixed! We will definitely be going back to this store for any future needs!
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October 2022 by Kyle M. Campiou
What a place proof online will put this miserable store to shame. They are rude and are trying to demand id before entry. Nope! Amazon and online shopping now.
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October 2022 by Trish McClean
Security is overkill at this location especially with 2 guys inside. Through a speaker we were asked what we wanted and then to show our faces and ID to the camera before we could enter the empty store!? Ridiculous and poor service as well.
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September 2022 by Jon Finnan
Thank you for all your help and advice. ??
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August 2022 by Tanis Dunn
Crazy that I'm giving a Roger's outlet a 5 star rating after the nation wide outage happened, but the people working at this location were such a pleasure to deal with. Nicholas was attentive, helpful, and had a great sense of humor. Honest and not pushy. Just so pleasant to chat with. I upgraded my phone, and Nicholas was able to explain every dollar on my contract, how everything worked, and even gave me great tips on how to make the most of my 2 year contract.I would send friends and fanily with Roger's to see Nicholas for anything they need.
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July 2022 by Kvn Lain
Worst location in the city, you're better off at any other location within the city.
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June 2022 by Mike Wilcox
I would gladly send people here. Noha was amazing to work with. She even helped my mother who has dementia get everything figured out. She was great. And shows that companies do deserve a second chance. Thank you
