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October 2024 by Shukri Sadullah
They have very rude and disrespectful staff members. Do not come to this branch, they are terrible.
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September 2024 by EDDIE “Eddie” FUCKSHARD
genuinely useless, sent me on a wild goose chase that stopped me from using my debit card for close to 2 weeks and making me miss an important prescription refill
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September 2024 by Sonic Reignbough
What's the point in having a number that goes to the branch if there's nothing you can do to speak to someone at that branch.
Also good luck if they have your wallet only one person has keys to that box and takes it home.
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September 2024 by Tyler Roll
Google says it's open, branch phoneline says open, jk close. Oh and the atm is locked.
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August 2024 by Brayden G
This bank is literally absolutely horrible. this bank sets the bar in how bad a bank can be. Nobody has caused me as much irritation as this scotibank has caused me. The amount of hours I have wasted trying to deal with the mistakes made by the bank is astounding. And it’s like they get worse and worse every month. I’m starting to think that it’s just a social experiment and that their must be hidden cameras because the staff are literally rude and refuse to help. I never knew it was possible to feel so strongly about a bank but here we are. Avoid this scotiabank.
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August 2024 by Kellen Westman
ABM is only open during branch hours. Seems like the lazy way out for this branch, instead of having adequate security or a street side ABM.
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August 2024 by Sabrina Miller
STOP HOLDING CHEQUES. Utter trash. Deposited it through the app on Saturday but it didn't actually Deposit until July 2nd. Even though last time I was there they told me they shouldn't be held. TRASH
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July 2024 by Arash Dargahi
Terrible bank. They recorded a wrong name for me and they say there is no way to fix it!
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July 2024 by Dhaval Pandit
Worst branch.. doesnot want to help people. The manager is greedy too
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July 2024 by Laurie Zelenak
Their answering service for each individual branch is pathetic. For making $6 billion a year, absolutely terrible customer service. Answer the bloody phone and not send us to contact center for 15 or 20 minute wait on on hold. You have my mortgage and get my payments so no more customer service after that
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May 2024 by Justin Robinson
So far really good. 5 Star Rating for above average, and consistently professional service. I dislike how the lounge place is so close to the entrance, but at least has a lounge space.
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April 2024 by Heath Duchscher
105 and 82 ave branch is disgusting. Went in with a certified Bank draft straight from RBC, not a draft from a customer of RBC but the bank itself. The draft was funds that were supposed to pay for my father's funeral. They refused to cash the draft for cash, and would only deposit it into my account with a 5 day hold! So I have had to postpone the service for an entire week while I wait for the certified bank draft to clear. I stated my case to the teller who refused to let me speak to a manager. As there are no exceptions according to her. Thanks! I will be taking my life insurance check and inheritance to another bank and closing my scotiabank account once my draft clears. Absolutely disgusting group of heartless people.
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February 2024 by Sebastian Lopez Saavedra
Genuine professional financial advice from Lei.I don’t like the ABM hours but other than, no complains at all.
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December 2023 by omyia jomha
A lot of misunderstanding at the Scotiabank licated on 10537-82 ave location. I asked for an exchange from Candian to USD, she gave me the incorrect amount and would not reverse it. I asked to exchange Canadian to peso, after the transaction was completed and the funds were then removed from my account she told me it would take 10 days. I told her that would not work for me and to reverse it and she refused. Absolutely worst customer service at location.
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November 2023 by Cassandra Walker
Cant deposit money ABM closed will likely switch banks for peace of mind
