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August 2024 by Akashdeep kaur
We had an excellent experience working with Nancy Mak for our home. Nancy is very professional and knows her job very well.
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November 2023 by Faith Farthing
Amazing staff
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October 2023 by Svitlana Shapovalenko
Very helpful and experienced staff, especially Laura. I’m grateful for her help
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September 2023 by qingsheng li
our company has been member and business accounts holder for decades. The commissioner in oath refuse to provide a witness as commissioner for a business.account related witness service which all other banks do. I vestigation is required.
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August 2023 by Sherri Rosales
TERRIBLE EXPERIENCE, no one answers the phone or responds to emails, what a joke! Forget the 1888# total waste of time! Banking here for almost 30 yrs previously from Southgate branch we are so done .....
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August 2023 by Omar Taliani
Horrible bank. Never has staff. Always have to wait minimum 20 minutes just to speak to a teller. Hire more staff.
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June 2023 by Kevin Willis
Went in yesterday at 3:00p.m. and stood for 15 mins. Only seen one lady working with a couple sitting down. A fellow staff member walked past, no "be right with you", or any response. Finally walked out. Too bad, it as it used to be one of the better branches. Sad to see the credit union turning into just another bank.
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March 2023 by Yemelyanova Victoria
I would like to thank Van for amazing customer service. She helped me to deal with scammers and save my money
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November 2022 by Ashif Hussein
I visited this branch after a while, very impressed with the changes in customer service from old grumpy way to more pleasant and friendly service. Will start banking again at this Branch.
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November 2022 by Rebecca Ryan
The raging incompetence is outstanding - I've had no functional credit card for 20 days. I've called 15 times. They are painfully useless. They've suggested to reset my pin thrice, I've driven to multiple locations, I'm waiting gas and gaining late fees on past due payments because I physically cannot use my card. Servus should be paying for my car insurance at this point, as its 20 days later and I still cannot pay it. They never call back when they say they will, NEVER allow them to suggest a call back. They will also transfer you and you'll get disconnected half the time and not get a call back. NEVER bank here.
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June 2022 by JJ
I am in a tight position to renovate my house. However, my advisor did not consider this as an "emergency." Hence, I was not allowed to redeem my GICs. This isn't meeting the needs of the client.
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December 2021 by Olawunmi Olaģundoye
Excellent service! Wen is a very friendly, committed and helpful financial advisor. She agreed to see us without any prior appointment when the request was made by a nice teller at another branch on a Saturday. She took her time to provide sufficient information to make the right choices. She made Servus desirable!
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September 2021 by Gene Mark
If you wish to bank with Servus, do NOT use this branch.Poor customer service, incompetent staff. There are much better options out there.
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September 2021 by Happy Hiker
Horrible customer service, Servus advertises about customer service, but never actually delivers it. The tables in front of each kiosk are so big, that I can’t reach the counter. 1/10 service. Covid-19 overboard.
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September 2021 by Andrew Jang
Friendly service, but I just don't why they ask me where if work and etc every single time I step my foot in to my branch?
