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December 2023 by Elijah Keay
Do not ever buy a gift card here. 50 dollars spent, asked to have them show us that the card was in fact active and they showed that it was. Time comes to spend it? They tell us it’s inactive. Glad we had the receipt but do not fall for this grift
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November 2023 by adham Hd (Ad)
Bad customer service!! That indian guy looks so serious and he was so rude when i was asking for something! He should help and smile to the customers and be nice to them!
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June 2023 by Live and love
They don’t scan airmiles being that I have been in their so many time to buy smokes and other stuff with smokes and the girl has no problem taking my airmiles all together don’t go to this store if u dare rude imagerents that come to this country to work our Canadian dollars. Need to leave so but this is how I feel and it’s the truth!
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June 2023 by Sean O
They definitely do not stick to the posted hours. Closing about 10 mins before posted times.
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January 2023 by Danielle Moore
Absolute awful customer service. I purchased a $100 gift card as a Christmas present, asked for the teller to do a balance enquiry to ensure it was working and she said no, the receipt says it’s activated. Sure enough, I give the card to my friends and it does not work, so I return to the store, the girl at the till was still in training and didn’t know what she was doing and told me to come back another day, I asked her to call someone to assist me, was on the phone for 20 min and then took my number and said I would get a call the next morning, I didn’t hear from anyone, the day after I waited for a call that didn’t come, I called in again, the gentleman said the manager wouldn’t be in until Friday. I asked to have my number passed along and to have a manager call me so that this could be fixed, and I still did not get a call. It’s been 3 days now I have just been ignored when trying to rectify the issue of this gift card and I’m still just out $100. This location does not properly train their staff and has horrible customer service.
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December 2022 by Mike Broadley
It’s so frustrating when your local corner store refuses to service their customers and need to eliminated themselves from the service they provided.I asked to swap a propane tank traded months ago because the valve opening was damaged. The clerk refused to even look at the tank and demanded a receipt. You don’t need a receipt when you swap tanks to prove what location they came from. It’s called tank trade, certified tank guaranteed. This tank is not certified or usable. I was not looking for a refund, that would probably require a receipt but I just wanted and operational tank as I thought I was getting months ago when I traded the previous tanks. Asked when the manager was in and was told, morning, afternoon or evening. Good talk, thanks for helping a customer out?
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October 2022 by Jamie-lee Nelson
October 7th 2022, we went for gas at 10:50pm and couldn't because the girl at the counter decided to close early. A customer who got there before us couldn't get anything either.
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July 2022 by James Bond1
The guys at the Shell station are easy going. They like the joke around me you know. Pleasant instead of the miserable side of human nature
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May 2022 by Dave Beckett
The staff are generally nice but today Akash barely acknowledged my presence. I was at the cash and he ignored me and continued a conversation with the people behind me in line. Very unprofessional.
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February 2022 by Kevin W
Love my shell gas & airmiles!
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December 2021 by Juan Quintero
Great staff always stock up on wipes at the gas pumps always fast it’s great on winter ❄️
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October 2021 by Robert Rogoza
Don't get your gas here... These guys jack their prices in the morning and after work during peak hours just too screw you a bit more... usually 12 to 15 cent higher than anyone
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September 2021 by Tina Marois
Love the app, specially in winter. And you can set yhe nozzle to fill and get back in your car until it's done!
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November 2020 by Leaky's Bike-It
The daytime guy is awesome. Nice, friendly, and remembers me, what I smoke, my buying habits and always let me know any specials. If every place had a person -like this it would be great. Thank you. Great customer service.
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June 2020 by David C.
Customer service was appalling and staff are rude And unhelpful forwarded my complaint from tonight to shell directly won't be back.