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November 2023 by L St
Today November 19 at 3:15 pm young lady worker attacked me with words: "it is u stupid! ' repeatedly. Also in her opinion I was suppose to know how to use air inflator and not ask her. Her majesty, aperantlly. After she told me inside that she didn't know how to use, I left the store very sad without calling her any words. Because I don't want over pump it. WHERE SHOULD I ASK ABOUT SHELL SERVICES IF NOT SHELL WORKER? I already paid for it, so started using it with the risk to over flout it. I think I did, anyway. She ran after me with screening those words and more. MY REQUEST: check mental health records your people before hiring to work with people. Or take responsibility to treat them.
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November 2023 by Yvon Blanchette
Oct 12, 2023 at 17:26 hrs, tran# 5568307, STN:C03403..For my business I require gas receipt.. again I have to go inside to get it.. that station is in my experience the one that the most often has this issue. Being in a rush I express my frustration to the young lady telling her “ this station is the worst with this issue” expecting an acknowledgement and and maybe a sorry for the inconvenience , I believe her name is “_ _ _ “ said “ if you don’t like it why do you come to this station?” I had hard time believing what I had just heard. I asked for the manager number she said “ can’t give it to you it’s confidential. She added the number to call is on the receipt. Get in my car called and wait online for a while.. decide to call back a few minutes later. A person saying she’s the manager answer and start asking me questions.. after a few minutes I realized I am talking to the uncourteous person that I had dealt with. I hang up and decided to go this route instead. Basic customer service doesn’t seem to be part of a job requirement at that station.
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August 2023 by Mel
I have been living within walking distance from this location for 14 years and rarely had any issues until recently. The employee Kaur Daler is rude and often raises her voice at customers who have not done anything to warrant this kind of attitude. Myself included. I would rather drive to a further location than deal with this person.
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August 2023 by Katleya Mae Soldivillo Medrano
The cashier named; Kaur Daler is so rude. Poor Costumer Service-- that is a big loss to running a store/business. she didn't like to accept coins. Is counting $10 too much.?
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June 2023 by Big Sexy
I have been a customer, at this Shell, 144 Ave & 93 Street, at least three times a week, for the last six years.Today I walked over, with my dog, to get a can of cat food, and dog food.There was no cat food, which was fine, so I went to buy a container, of the wet dog food, the Beneful, for $4.89.When I got to the till, the price was actually higher. The employee took the sticker off, and said that the price was higher, because management raised it!Well, I was short, just like 0.10, or 0.20 cents, so I could not even buy it!At the very least, she could have honoured the sticker price, or let it slide, until the next time, seeing how I am ALWAYS, buying things there!Especially, seeing how this was the first time, I had been short, in six years!I still can't even believe this!I will not, be giving them my business, ever again!!!
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June 2023 by Andi A
Old Man Indian Maneger:Why you gave customer those all changes and telling that you don’t have bill while one day I said can I have change for $5.00 you saying bank charge you !Really ???Wich kind off rude service you have just go back room don’t come out .
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January 2023 by keyki dawn
They take their sweet time to go get whatever you ask for at the window while u wait outside freezing so wouldn’t recommend and they don’t really care to look for what u ask for either
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October 2022 by Jennifer Clayton
Washroom was VERY dirty ! Hair all over the toilet seat and pee. And holes in the ceiling .
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September 2022 by Andrew Peters
Why is this store closed so early? It says 12 am not 10 pm very frustrating having this happen almost every night lights on, lady working, but yet she says they're closed. Like WHAT?
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August 2022 by Omar Kabbani
I don’t understand why you guys still do the window service it’s annoying and caused customers to purchase less things due to us not being able to see what you have to offer. Get rid of it!
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June 2022 by Repo Man
Would be okay if the people who worked there would ever wash their work clothing, it always stinks like the worst body oder you’ve ever smelt. It’s gross. You work customer service take a F+N shower!
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May 2022 by Forrest Bush
Nice up-to-date fuel station. Diesel and your fuel grades, air miles as a bonus. It's fast and the staff are nice. Bank machine lottery chips pop candy it's all here. Being on your toes is not always the safest area. Open late and early you can get air here have a nice day ??
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April 2022 by Mitch Maughan
Always says online 6am open an the store never is when you ask an employee why... they don't care enough to answer.. why advrtise you open at 6am when nobody I mean nobody is ever there at 6am to open . Very frustrating when it's supposed to be convenient to have this beside the house . Owner should feel ashamed on how its run an how employyes talk to people
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December 2021 by Lucas Thompson
This location needs to be open later than 11pm — especially since it is advertised as being open until midnight. It is not uncommon for the night clerk to shut everything down as early as 10:00pm.It would also be nice, since it’s supposed to open at 6am, if the morning clerk got there sometime before ~7:15am … but this has not happened for … going on nearly three years now, I think?I certainly hope they are not getting paid for these hours they aren’t working — although that might explain some of the high (even for a convenience store) prices for things like sandwiches.
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November 2021 by Kimara Smith
Great people working here except one lady that is newer and doesn't listen and closes the doors early and locks up early. It's currently 11 pm and it says you close at midnight and she slammed the window on my boyfriend. Not impressed won't be coming there is she's working
