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August 2024 by Robert Morgan
Today we had the opportunity to spend our money at a shoe store that provided: 1. Service and product knowledge beyond our expectation, and 2. Assuredness that we were truly valued as customers.
We spent probably more time and money than we would normally, but we are convinced that Shoe Comfort at Westgate Mall will definitely become our go-to foot- ware merchant in the future.
The lady that served us deserves special commendation for a job well done. Thank you “W” , for the great experience today !
R and R
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June 2024 by Stefanie Ivan
Went looking for new sandals to hold an orthotic and walked out with more than that! The level of customer service and information provided regarding products was exceptional. I also didn’t feel rushed in the process; quite the opposite- I was encouraged to try on shoes, walk around, compare, etc. Great experience!
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June 2024 by Traveller
One of my favorite shoe stores in Edm! Excellent quality and variety. Thank you so much, for assisting me today. I love my shoes! Beautiful leather, so comfortable. I have been coming here for years, the store remains consistent with their commitment to quality. Love your store!!!
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May 2024 by Nico Vail
What am amazing store! The owner was extremely knowledgeable and very helpful! Very patient with my questions. Looking forward to wearing my new shoes!
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May 2024 by Cal Hemminger
Myself and the wife stopped in to buy a couple pairs of shoes.I did not get the ladies name who helped us she went over and above to help us!!We have bought shoes from here before very helpful and good selection .Very satisfied
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February 2024 by Heather Syrnyk
What a great shopping experience. I have a size 11 - 11 1/2 foot and have a difficult time finding shoes. I’ve also recently just had 2 separate foot surgeries which adds to the problem. The selection at this store for comfortable, affordable and quality footwear is amazing. The staff is knowledgeable and very helpful. I will definitely be returning and also mentioning to others this awesome store.
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February 2024 by Andrea W
Helpful and knowledgeable staff member suggested a deeper shoe brand for me (Drew). This eased the pain I was experiencing on the top of my foot. Was able to walk around Paris for a week - saved my trip! I will be returning as the selection and support is really excellent.
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February 2024 by Andrea
Helpful and knowledgeable staff member suggested a deeper shoe brand for me (Drew). This eased the pain I was experiencing on the top of my foot. Was able to walk around Paris for a week - saved my trip! I will be returning as the selection and support is really excellent.
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November 2023 by Anita Biollo
This store has the very best customer service there is. They know their products and have larger and wider sizes! I will definitely be a regular customer in the future
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June 2023 by John Douma
Old fashion knowledgeable customer service still exists.We where very fortunate to find this store.The owners are very knowledgeable professionals. My spouse had ankle fusion surgery and needed new shoes to give her the proper cushioning and support.Having a wide foot is usually a problem in most stores. Not here they had exactly what we needed, between the exact fit and useful tips we walked out with two pairs of great shoes.
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June 2023 by Kathy Douma
I have to say how happy I am with finding Shoe Comfort. It was though searching the web for shoes that would fit my odd feet. Wide and small size. The lady was very kind and patient with me. She spent time helping me find the right shoes, the right fit. Shoe shopping for me is a NIGHTMARE but Shoe Comfort changed it to a fantastic time.Thank you so much
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June 2023 by Maureen Williams
Owner had an amazing knowledge of the shoes he carries and provided excellent service...I ended up trying the gravity dfying runners which I bought. I walked out with them on..headed to West Edmonton Mall..put on 7000 steps and my flat feet and bad kneesfelt amazing...the insoles are the best.
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June 2023 by Koyi Yok
Thank you for helping my disabled dad find a very wide and very comfortable pair of shoes today. We really appreciated you help and service. ?
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April 2023 by Willa Bain
Yesterday was the first time ever that I was able to get shoes for my autistic loved one with no tears. The service was exceptional!
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February 2023 by Elli Mac
I have taken my mother in law to multiple shoe stores to find her a pair of slippers and a pair of nicer shoes. She has some medical issues that make finding comfortable and pain free footwear very challenging. She has spent countless hours over many days trying on footwear and hadn't found anything that works until today. Wilda at Shoe Comfort was absolutely amazing. Wilda listened to my MIL's concerns with regards to her medical issues and problems with other slippers/shoes she has tried in the past. She was patient and knowledgeable and helped my mother-in-law to find 3 sets of footwear (slippers, shoes and sandals). Not only did she help her find comfortable footwear, she also showed her how to lace her shoes differently to reduce the pressure on painful areas. Then when my mother in law was getting ready to leave, Wilda redid the laces on the shoes she wore in and helped her to put her shoes back on (something she struggles with daily). I can't thank Wilda enough and I am sure I will be bringing my MIL back soon to buy some more shoes. As an added bonus, the selection here is amazing and they have lots of fun and unique styles and prints.
