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December 2023 by Connie J.
I have been coming to this location for 15 years. I love the staff there...especially in the post office and pharmacy. They are always friendly and helpful. And it's nice to see the same faces everyday. I love collecting and redeeming points. I watch for offers every week. And thank you for hiring security guards. Not only does this help with loss prevention, it makes us all feel safe.
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December 2023 by Joanna Jhae D.
Never going to this shoppers again. They treat you like a thief. I spent almost an hour browsing around and had a couple things picked out (probably $100+ worth of items). I was having troubles picking out some make up and I grabbed an item, looked to see if I could open it to get a closer look at the colour and it was already opened so I opened it to look. Not even 2 seconds later, an associate came up to me and told me they didn't have testers and if I wanted to look at a colour then I can scan the bar code. (If I can't even see a colour properly in person while I'm holding the makeup, how am I supposed to see the colour on line through a bar code?). The lady had some attitude on her too. Felt like she was talking down at me. For someone to come to me as soon as I opened that make up, makes me think I was being watched all along. FYI, I was also walking around with a stroller. What kind of a person with a child nonetheless would even consider stealing?Get your staff some better training on how to deal with a customer. If I was being watched the whole time, why didn't she just come up to me and ask if I needed help?I immediately left without purchasing any of the items I had picked out. I would rather give Amy business to a place that treats me like a decent human being instead of making me feel like the way this shoppers did.
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November 2023 by Marcy Vautour
I am grateful for the people who work @ Shoppers in Londonderry Mall, Edmonton. They are inclusive and have helped me when I could not hear. Many thanks to all. A+++
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September 2023 by From Outta Control
Karis was amazing in finding me a nice cologne. I ended up buying Victory by Paco Rabanne. Karis was very knowledgeable and that was great for me. She was also very professional and it made my experience at shoppers quite well.
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July 2023 by A G
I asked an employee a simple question, she couldn't even be bothered to look at me, let alone answer me. I will take my business elsewhere.
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July 2023 by Chelsea Maynard
I don’t think I could have been more uncomfortable during my visit if I tried. Walked in through the beauty department towards the PIXI products looking for a mask. The moment I walked in your security guard eyed me until I walked further into the inner skincare aisle. He followed in, and stood at the end of the aisle watching me. Walked down once behind me and back towards the door. In the 2 mins that I had stepped foot in that door, I would like to know what I did to warrant being watched like a hawk while I’m shopping for a face mask…Is this how you treat you customers when they come in to spend their money? He could not have been less inconspicuous. It’s incredibly creepy and unwelcoming to have someone’s eyes on you the entire time you shop, following you from aisle to aisle when you have done nothing wrong. I was in this store for less than 2 mins and I was not left alone once. I work in retail, and I understand the need to monitor theft, but this was unreal. I’ve never experienced something like this, and it was so incredibly off putting.
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June 2023 by Tyler Erickson
Otherwise was nice but the self checkout screens were flat facing and very low height, I had to hunch for the lights to not be glaring on the screen and actually be able to read the damn thing.Iether get tilded screens or don't have them at a short height. Just messed up.
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April 2023 by Paul Gantar
Pharmacy is very professional, well organized, efficient and well staffed always. Always on time and on top of medication changes for our mom.
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March 2023 by Zee Boie
5 self check outs and no one uses them. 20 ppl lined up refusing to use them. Maybe you should have kept thos 2 other tills instead of firing and removing it. Shoppers only cares about profit not ppl.
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February 2023 by nick sol
This Shoppers Drug Mart has too be the worst in the city. Always long lineups mostly seniors shopping there that don’t wanna use self checkouts. I asked lady working why don’t u open the second cashier too get this line going shes like it’s not working. So the next day i went there and ofcourse they were using the not working cashier. Listen nobody likes using the self checkouts because there’s always some sort of problem that’s why u always have 1 or 2 people there helping whoever is using them. Some of the staff there should get some sort of training on customer service honestly couldn’t hurt.
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December 2022 by Michelle Svekla
I feel really bad for the people who work here who have to listen to the constant beeping from the security detector but the self checkout. I was there for 5 min and it’s so loud and it would be like torture to listen to that all day . If I could hear it upstairs imagine how loud it is to work the checkout beside it .Is it really necessary?
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December 2022 by Jasleen Kaur Kahlon
This shoppers need to shut down. Really unorganised location and even the staff is so unhelpful. Thought of complaining to the manager but he doesn’t seem to be bothered. Just ruining Shoppers image. Never visiting again ??
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December 2022 by Arsh Bhinder
vry rude behaviour of the staff.Unprofessional atmosphere. The old lady in the beauty boutique section is vry arrogant.I will never visit this location again.Had a vry bad experience.
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December 2022 by amninder brar
Not only the employees but even the manager at this store are super racist and don’t feel hesitation while passing racist comments.
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November 2022 by Mais Naaman
This is the worst location the BB lady her name is Taylor Mahl was very bad I was asking her a question then when I left the store I heard her saying let her deal with it herself that is the Max of disrespect that any one can experience I will never come back she doesn’t even know her products I have to correct her. Very disappointed ☹️
