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December 2023 by Alison Uhrbach
Despite the rather bad reviews online, I booked an appointment online for a Minor Medical Appointment. I had a VERY positive experience! The Pharmacist was lovely. She was thorough in her questioning but that’s how it should be. She was able to reassure me, and to provide me with a timely prescription. I was very impressed!
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December 2023 by Reed Kovacic
Corrina was awesome today! She greeted me as soon as i came and was very patient with my shopping needs. 10/10 customer service!
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November 2023 by Brar Veer
I had a really good experience. I went in to buy some cosmetics. The girl working in the beauty section APRAM was very pleasant to deal with and very helpful. She helped me in selecting correct shades. Overall, very satisfied. Will visit again.
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November 2023 by Ashman Bhatia
Giving one star because I couldn’t give a 0 but the staff doesn’t know how to talk to customers… I bought a chanel perfume last week and didn’t open it… wanted to return it and I had the electronic receipt with all the barcode and the same debit card and pc optimum card… the cashier supervisor (Linda) told me that she couldn’t do it and the way she talked to me was super rude… I went to two different shoppers on the same day to confirm if that is actually a policy and they said that there is no such policy and they usually accommodate for customers… this was a really bad experience! Will never go there again!
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November 2023 by Madoodle M
good for the most part but the pharmacy needs to be better organized. wait times often end up being longer than expected.they tell me it’ll be ready in 30 mins so i come back in 30 mins, only for them to tell me it’s not ready, but they can start getting it ready now.i tell them that’s fine, i’ll sit on the chairs they have out and wait.every time, without fail, they will never call me up to tell me the prescription is ready. only when i get tired of waiting so long and go to the counter to inquire about the progress, i find out that it’s beenready for a while, but no one thought to tell me.
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November 2023 by Pat Wu
I booked a flu and covid 19 shots online. My appointment was 3:50, but I had waited for 30 mins. There was only one person to do the registration and give the vaccine,and the other 4 or 5 people (working in pharmacy) were chatting. I believed the family getting the flu shot before my turn was just walk in. Why did I bother to book an appointment online? The desk in the consultation room was a mess. I was wondering whether I got the right vaccines.
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September 2023 by Antoinella Koubemba
I called the pharmacy to know about my prescriptions and the lady over the phone caught an attitude with me. Isn’t your job to help? I read the other comments and it seems that customer service isn’t really big at this location.
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August 2023 by Danielle B
Had to give a one-star review since i can't just do no stars. I've been going to this drugstore for the past 13 years. Most of the cashiers know me and the pharmacy knows me, all by name and me vice versa. Today I came to pick up my mother-in-law's medications. And I know that a couple of my favorite cashiers at work here and other employees, are on vacation. So there's a couple of new faces, or ones that usually work early morning. After I picked up my mother-in-law's medication I decided to walk down my favorite aisle to see what was on sale. And I saw that the garden figurines that I have been eyeing up are finally on sale. I turn around to look some more and the security guard is 2 ft from me. Staring at me. Okay. Not creepy at all. So I continue to do what I was there to do, I was trying to decide which figurines I wanted to buy. Afterwards I went to have a look through the grocery aisle. He continued to follow me. So I decided I was done there and went to pay. He literally stood right behind me and watched while I paid. I told him it wasn't necessary for him to stare so hard. I'm literally paying. And I'm in a crop top and shorts. So there's no way I can steal anything and hide it on my person. Plus, there were other customers in the store. Four that had walked by him a few times... I had to double check a price, so I went to look, and came back to pay. I could feel him staring so I whipped out my camera on selfie and sure enough, there he was, watching me and staring hard. In all my 13 years of going here, this is the first time I've ever felt violated, uncomfortable d unsafe. Did I mention that I'm first Nations? Is this not racial profiling? Come on now! Do better.
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August 2023 by Jason Mattina
Worst professionals working here. Pharmacy staff is worst of worst. My dad asked them an question and in return he got laughing and gossiping. We did not expect that from a pharmacy staff. Don't shop for your medicines here, or ask questions regarding health. They make fun of it. Disgusting.
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July 2023 by Gurjot Singh
Great service by Apram works in beauty boutique. She guided me with the best. Good service ?
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June 2023 by Ritu Ritu
I am regular customer at this location and the girl name Apram working in Beauty Boutique is always so welcoming. She always provides best service and good suggestions. I highly recommend her to everyone. Makes my trip to shoppers super happy!!! Thanks to such a charming beautiful always having beautiful smile on her face .
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June 2023 by Chad Nedohin
Ken Langevin the owner of this pharmacy has about 0 clue how to run a store. This is the second time I've brought in a prescription refill that was in the middle of refill cycle. And for the second time they took the prescription and said they'd add to my refills available. But, they didn't add the refills and now I have to go back to the doctor and get yet another prescription. The Pharmacists there also refused to fill a prescription my doctor gave us, claiming they knew better. This is a terrible pharmacy. If you have other options, I suggest not using this store.
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June 2023 by Anastasia K
Mali at the cosmetics counter is amazing. I came in a few weeks ago to inquire about something & I came back yesterday & she remembered me by name right away before I could even say anything. She went above & beyond to help me with what I needed & it made my day!
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June 2023 by Danielle Rankin
My boyfriend and I stopped in during our lunch break and we were looking for a particular medicine for sinuses and asked the pharmacist all they told us was isle 5 didn't even consider to help us locate it as we already looked in that isle and other isles... Zero customer service.
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May 2023 by Sara Bakkali
The sales associate Jayleen was so helpful and kind. She went above and beyond and helped me navigate the points system and explained how it worked. So thankful and will be coming back more often!
