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January 2024 by Elena Soto
I've been searching for a landing mat for several months for my aerial practice. I've tried contacting this company numerous times in hopes of getting a quote. I have tried requesting a quote from their website, leaving a voicemail, and talking to a representative on the phone who said they'd send me a quote. However, it's been a few weeks now and I haven't received anything.I'm really bummed because it's a local company and I was hoping they'd be more accessible.
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November 2023 by Alex Girard
Not very accommodating!!Would consider other companies
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October 2023 by MHMinorBasketballAssociation
Wonderful company to work with for sporting equipment! Nice customer servicer, and prompt delivery services! Our Kids are very happy to be playing with this equipment
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February 2023 by Co Ko
Sportfactor has been nothing short of fantastic in terms of customer service and quality. We could not be happier and look forward to working with them again.
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January 2023 by Sajjad Tarzaban
I am very happy and excited about my shopping at Sportfactor! I am living in Montreal, and I was surfing many websites to find a handball ball like that. Sportfactor has many options. I've got confirmation really quick. It was received few days after. Thanks to Sportfactor's team.
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December 2022 by Lauren Benterud
great customer service, helped me to get my grad merch for school even past their original deadline, very much appreciated!
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December 2022 by Diane MacDonald
The customer service Sportfactor continues to put forth is so much appreciated. When I call whether to place an order or to pay an invoice the staff on the receiving end are always, always very friendly. Shipping is top notch with affordable shipping cost it just confirms using Sportfactor as the schools go to store.
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December 2022 by Maxime Chapados
Great buying experience, new to softball and William had great equipment and prices. He had everything laid out before I even came in to the store, and took the time to answer questions and ensure I had a properly fitting glove.
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December 2021 by Michelle Horncastle
I just wanted to send a quick message about how impressed I am with my experience with SportFactor. The sales staff, Zach did a great job at answering my questions related to equipment (particularly the specifics about which size volleyball nets to order). Our facility ordered $3000 worth of equipment. The shipping was phenomenally fast— order was placed on Tuesday and it was received Thursday morning, and we're in a different province than Sport Factor. This shows how well the entire team is at providing fast and friendly service.
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December 2021 by Jeff Davies
The customer service is excellent! I have dealt with a few staff: Sam, Grey, and Zach, and all three have been responsive, helpful, and friendly. I highly recommend Sport Factor for your athletic and sporting goods needs.
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December 2021 by Daniel Woloshin
Recently got the pleasure to work with Michelle. Her customer service was second to none and made the whole process an enjoyable and easy one. I will definitely look at Sportfactor for my next apparel needs.
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December 2020 by Spruce Grove Soccer
I have always been so very happy with the extreme level of customer service I have received from the staff at Sportfactor in Edmonton. They are helpful, knowledgeable, and quick to put my orders together.. even if they're at the last minute. 5 star service every time!!
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December 2019 by McRoberts Secondary
Sportfactor is one company you can put total faith in when they give you a timeline on delivery of their product. Grey is informative, and easily approachable. The product is competitively priced.
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December 2019 by Abdullah Elladen
If you are looking for any resources for your school or club, this is definitely the place to go. Not only do they have inventory, but they have one of the best customer service out there. They actually care and will take the time to assist you in any way. Also, if you are looking to order jerseys for your teams, talk to MICHELLE!!! She is amazing and will walk you through any questions you have about the websites, styles, materials etc.
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December 2019 by Karl
Sportfactor is a fantastic company that stands behind their products. We have had a number of recess balls that wouldn't inflate and they were replaced by a phone call now questions asked! Sportfactor, (G. Kellog) Responds to emails ASAP which is greatly appreciated.
