Structube is a furniture store located in South Edmonton Common that offers a wide selection of modern and stylish furniture at affordable prices. The store features the latest trends in furniture and home accessories, making it a popular choice for those looking to upgrade or redecorate their living spaces, including living rooms, dining rooms, bedrooms, and offices. Customers appreciate the welcoming atmosphere and the helpful staff, who are knowledgeable, friendly, and patient. Several reviews highlight the excellent customer service experience, especially from staff members who go above and beyond to assist with questions, suggestions, and arrangements for delivery or pickup. One staff member, in particular, received high praise for her professionalism and helpfulness in guiding customers through product choices and saving them money. However, some reviews mention issues with inventory availability online versus in-store, as well as concerns about customer service policies. For example, a customer faced difficulties with warranty or replacement parts, citing unhelpful responses from customer service and store staff, and frustration with the process required to get damaged items replaced. Despite these challenges, many customers report positive experiences, especially when staff members like the store manager provide personalized assistance, answer questions thoroughly, and help find solutions. Overall, Structube in South Edmonton Common is known for its stylish offerings, friendly staff, and good value, though some improvements could be made in customer service processes. It remains a favored destination for stylish, affordable furniture and home decor.
Came here looking for a couch and some other home decor items. They have a huge selection in store and online. We found what we were looking for, but the issue was delivery to Fort Mac. It'd come to Edmonton, and we would have to pick it up so it didn't work out for us. Nevertheless this is a good place to buy furniture.
September 2024
Very nice place, the staff is great. They don't carry much of their inventory you see on line but the furniture is great!
September 2024
Prices are great and staff were friendly and helpful
