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February 2024 by pawanpreet dhaliwal
Thank you great customer service. Especially Aangie Shah .She was so supportive . She helped me find best furniture and best deal for our house . She was so kind and helpful and answered all my quires . She is best sales consultant i ever met. Thank you so much Aangie .
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February 2024 by Abdirizak Hassan
NAVNEET JASSALshe is the best and helpful
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February 2024 by Aaron Kroetsch
I was in immediate need of a mattress. The Brick coincidentally had a sale at the time. I came in to the store and was immediately greeted by Bogdan who was patient with me and I laid on mattress after mattress getting the feeling right, he understood my budget restraints and didn't try to push out of that budget. And I was able to find the mattress that suited me and my budget in about an hour.A few days later I came back to purchase a boxspring, and was assisted right away by Vlora, she was kind and helpful in making my additional purchase and assured me I'd be able to pick up both mattress and boxspring the same day.
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February 2024 by Hardeep Kaur
We bought all the appliances and funiture from your store. It was overall fantastic experience with Tushar. However, the experience with customer service was worst ever. These guys don’t even know their store policies. In regards to our, defective microwave, one lady said they are gonna send the technician at our home and then next day she said you have to bring it here in store. But when we reached there, one of their colleague said we don’t have technician at our store and we don’t even send technician ever. This was so inconvenience and awful for us.?
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February 2024 by Simrit Gill
Thank you to Rupak Shah. He is very knowledgeable about the products and gave us great customer service. Very kind and friendly.
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February 2024 by Geoff Appelt
Missing parts in delivery and no contact from store. Tried calling every day, and when they did answer they said they were waiting for the technician to call me. 6 days after my delivery, they called saying the part was ordered and when it came in the technician would call.Have to go into the store for customer service even after calling head office.
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February 2024 by Jason Campbell
Rupak Shah was exceptionally Knowledgeable & very efficient! Made our experience a pleasure.
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February 2024 by Kaitlyn O'Halloran
Editing my review because The Brick Customer Service Team came through with an approval for my warranty claim. The warranty process isn't the easiest in the world but when dealing with a large investment it's worth it to get the warranty.
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February 2024 by Sachdev Singh
Very good deal and nice nature good information
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February 2024 by Shijo Jacob
Paid for a fridge and waited for more than a month for delivery. When I called them for the estimated delivery date ( on the 40th day) they told me that they don’t have that fridge anymore. Didn’t even show the responsibility to let us know the fact. Spoiled our house warming plans.?
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February 2024 by Kim Mellow
Excellent customer service, very helpful and provided numerous options with helping my dad with all his needed and concerns... Thank you ? Rupak Shah
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February 2024 by Laith Gagi
Worst experience ever.They offered me flixiti card and made the purchase with a payment plan. After couple months I found out I was paying interest on everything..Another bad experience, I bought another item and didnt pick it up and I called them 10 times and everytime they make an excuse that they cant cancel it until the same sell agent comes to work..and of course I ended up paying interest on flixiti because of the cancellation delay
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February 2024 by Farwa Batool
We came to Bricks and met Mr. Qasim where he understands very well that what actually we were looking for in our defined budget and he provide his service as exactly so we are really happy and sure will come back again for more things to buy
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February 2024 by Muhammad Sajjad
We have a very delightful experience with Mr. Qasim Raza who made our purchase helpful and effortless. Not only is Mr. Qasim knowledgeable but he provided us with proper advice to purchase products as per our budget and requirements. We recommend Mr. Qasim to others who want to make a satisfactory purchase from bricks. Thank you Mr. Qasim
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February 2024 by Tyler Heuman
Vikas is the MAN! Best deal in the house and so excited to enjoy our brand new living room and bedroom set!
