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September 2023 by Jillian Scholten
How does a place for kids not let your little one use the washroom? That's borderline sadistic.
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May 2023 by Sandeep Tagger
I assume this employee ( older female) is the management, does not respect the customer at all. If your kid is trying shoes where there is already a mess then she comes in and start blaming that as if you made this mess..This is a RETAIL. Please smile a bit or have extra people working in the store to clean the mess as you go.
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May 2023 by Agna Pandaraparambil martin
Very bad staff service and make us wait for more than 5 min in the billing place. And not friendly at all
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January 2023 by Githa Mathew
No staff to assist in south common outlet. I want to buy one dress for my daughter ,they have that in the back room but only one staff in the shop and she said she can’t leave the shop and go to back room to get the dress. Really bad that running with one staff.
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December 2022 by Lady Lyon
Do NOT order online from this company! The only reason why I gave them one star is that the clothes are so cute and affordable. I made an online order and discovered a few hours later as I was looking at my credit card purchases and discovered that the store changed me twice for the same purchase! I waited until the morning to call customer service and was told that it was the store’s policy to “hold” the second payment to ensure the money would go through. I told them it was illegal charge a customer twice. They said I would be refunded in one week. I was so angry. I phoned the store and advised the manager of what happened. She was surprised and gave me another customer service number. I was told the exact same thing and told them I would start a fraud investigation with my credit card company. I phoned the store manager again to update her and she took more information about my credit card and said my money would be refunded that day. Two hours later it was.
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November 2022 by Sandy Lyon
Do NOT order online from this company! The only reason why I gave them one star is that the clothes are so cute and affordable. I made an online order and discovered a few hours later as I was looking at my credit card purchases and discovered that the store changed me twice for the same purchase! I waited until the morning to call customer service and was told that it was the store’s policy to “hold” the second payment to ensure the money would go through. I told them it was illegal charge a customer twice. They said I would be refunded in one week. I was so angry. I phoned the store and advised the manager of what happened. She was surprised and gave me another customer service number. I was told the exact same thing and told them I would start a fraud investigation with my credit card company. I phoned the store manager again to update her and she took more information about my credit card and said my money would be refunded that day. Two hours later it was.
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September 2022 by Danielle Poirier
Has some nice clothing but honestly, I've had 3 poor experiences in the past week with this store - 2 in person and 1 on the phone, all of which I experienced really rude customer service. Yes, there are some nice associates there but unfortunately the ones I was dealing with primarily left me feeling like I wanted to never shop here again. Very short, no smiles, and just the bare minimum assistance or commentary you could hope for. On the phone it was almost like they were annoyed I was asking an inventory question and couldn't wait to hang up on me. It was disappointing. Hopefully someone there reads the comments on here and makes some changes with personnel/training to better enhance the customer experience.
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July 2022 by Nisha Maredia
The size is not perfect as I bought 10 leggings of 4T size for my 17 month old daughter but still they are not proper for here it seems to be tight..I am wondering what to do with it...?
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April 2022 by Shil
Good place to buy for kids, had been to shop to buy gift. Didn't know much about kids shopping places, but then tried this one and found to be having good variety for one year old and also it did have nice deals going on so was a good time to buy here. Check thos out if you shopping around south common.
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April 2022 by Jagriti Kumar
Worst customer service ever , the manager has no idea what customer service means, made eye contact with me 3 times never bothered to say hi . Ready to pay had to literally yell across the store so that a cashier would come and take the payment , so sad to see that they don't even care for their own business
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April 2022 by Melanie Robertson
I have been shopping in this location for years!First for my own children and now for my nieces.I love the quality of the clothing and if I can't find something, there is always someone to point me in the right direction.The Manger and the team recognize me and always greet me with a smile.Thank you for making my shopping therapy fun! ☺️
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March 2022 by gia marie
The staff is very kind and friendly, and everything is super easy to navigate and sales are often really good. I overall enjoyed my experience shopping here and I will continue to do so.
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March 2022 by Doris Castellón
Will higly recomienda triste retail store for childten clothings and shoes,gratis customer servicios. I has bien shopping here. For a White for my little ones and Washington hippy whit the service. I went triste week and kamal was ver helpful..
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March 2022 by Ricardo Castellon
Went a few weeks back customer service was wonderful! they did everything to help me find the best deal and find what i needed for my friends baby
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February 2022 by Elizabeth van wyk
If I could give this store a negative review I would. The manager is disgusting, hostile and aggressive. Had her husband verbally attack my family, followed us to our vehicle and parked behind our vehicle to block us and then continue to verbally assault us and terrorize my children. Head office was contacted and all they plan to do is “investigate” while this gross person is allowed to continue to work in a children’s store and terrorize staff and customers. Do not go there if you value safety.
