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December 2023 by juliette jordan
I’ve been to this shop twice so far and have had excellent service both times. The staff working here are very kind, patient and professional and go out of their way to make your customer experience an excellent one. I highly recommend you go to this UPS store if you need one!
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December 2023 by MsBlack Hawk
I was assisted by Davinder who is an experienced UPS Associate who has worked at this location for a while. Make sure you track your package to receiver cuz Davinder was off by two days for estimated delivery date he told me. Here's the skinny about service at this location: 1) Davinder is knowledgeable but he won't share all his knowledge unless YOU ask questions. For example, he mentioned that I will have to pay GST and HST to ship to Ontario. Well HST is much more tax than GST and the GST was only $1. He mentions it very lightly but doesn't give me the details until I saw taxes for myself on the receipt, 2) Davinder is pretty smart about the 'quality' of boxes needed to ship long distance. He offered to find me brand new boxes that luckily fit over the boxes I had used, and he helped me tape them up firmly. $10 extra cost per box, and 3) Davinder knew my order would be costly and he told me so after weighing the boxes. He didn't realize that I was able to afford the expense. He needs to give customers an 'estimate' of price if he is that worried about the cost. Yes, it cost more than I expected, but this was for my daughter, and I was gonna afford it on my credit card with or without his worry about it! Davinder is fast and prompt with service but I would have liked him to stop 'assisting other customers' so I could finish my order of boxes to ship. I wasn't expecting to be inside this small store for over half an hour and putting labels on my own boxes. The nice thing is the dollies you can borrow there to carry heavy boxes from your vehicle into the store.
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November 2023 by Jainam Chaudhary
I had an outstanding experience at the UPS Store! The staff was incredibly helpful and efficient in assisting me with my shipping needs. The service was prompt, and they went above and beyond to ensure my package was handled with care. The store was well-organized, and the atmosphere was welcoming. I highly recommend this UPS Store for its exceptional customer service and professionalism. A definite 5-star rating from a satisfied customer!
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November 2023 by punit kumar
I went to this store for the first time and it was really nice experience.The girl at the counter was very friendly and kind.Thank you.
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November 2023 by Aime Leysa
If you have prepaid boxes to ship don't drop off this location. I've been doing this 2 yrs now and this is the only UPS Location who won't let me drop off labels I already paid for. Lady said I need to call UPS pickup and have the driver come pickup from my house. If I had the time and option to do this, I would. But again, I came to drop off.. I just wasted 30mins to drive here. Ugh
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November 2023 by Colin Gillett
I dont have much experience shipping items. Jazpreet I believe her name was, was very helpful. Nice lady that helped me ship the machining tools I sold to another city. She explained everything to me perfectly. Thankyou again.
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October 2023 by S S
Davinder was very helpful and quoted me very reasonable price for ground freight shipping to US. He was helpful in giving me the required information and shipping goods for me on time.
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September 2023 by amar gill
I was impressed with the service I received when I was here for my fax. I highly recommend!
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September 2023 by Amberly Martinez
I just came by to pick up one of orders and seen the sign that said they closed at 7 thankful the guy that was here named Dan I couldn’t right the rest of his name unfortunately because it deleted before I could type this review kindly instructed me about my pickup order and was very kind and helpful I would definitely recommend this place to anyone picking out or dropping off anything the customer service is elite
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September 2023 by rohan sharma
Excellent customer service by Jaspreet, Highly recommend.
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September 2023 by Christina Burridge
Not entirely sure what the last person meant by “unbelievable unprofessional” if they meant unbelievably fantastic then yes. I’ve visited this store for both printing and shipping needs and everyone has been nothing but kind. Karl has helped me on a few projects and there was nothing but respect showed towards me and have never felt uncomfortable ever.
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September 2023 by Amrinder Singh
Davinder did great job.Best place to Send stuff and best price than others
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June 2023 by Keane webb
Great service at this location. Daveender (I hope I spelled his name properly) was very help and patient assisting me with my package.
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April 2023 by Joe Yaretz
The lady work here on a sunny Friday morning was amazing! She had to deal with a customer that was extremely rude. And I was very impressed by the patience the worker showed. She did such a great job in my eyes that she deserves a raise! Keep up the great customer service! I drive to this location from the other side of the city and will continue to do so! Thanks UPS staff at Millwoods location, you all rock!!
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March 2023 by Navjit Moran
Great experience!!!Eugene, the owner was nice and he helped me pack my parcel. I chose UPS for the first time (they have DHL as well). Timely delivery and cheap when compared to the online quote on the UPS website.
