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October 2024 by Christine B
This auto shop is excellent! My husband decided to search for Toyota specialists in the city after receiving a quote from “our dealership” to repair a squeak coming from the front drivers side wheel. The quote we received was simply not reasonable for a maintained 2020 4 runner. It was 25% of the value of the car! No one in their right mind could accept that quote. It included a bunch of work that just did not make sense to my husband given the mileage of our vehicle, the regular maintenance we kept up and previous warranty work. So he found Wilson’s! Wilson’s assessed the problem, took video of the problem and explained it to us. They explained that, actually,
the root of the problem was from a strut being installed incorrectly under warranty at the dealership and that the dealership should be fixing the problem under warranty. Not wanting to return to “our dealership”, we left the car at Wilson’s for repair. They repaired our vehicle, focused on what was necessary and did not make up unnecessary work they could charge us for. They have built trust and clearly have a lot of experience. They are pros, just like the old days when mechanics knew what they were doing, took pride in their work and were great at it because they have experience and learned from the best. Not only can they do the work, they can explain what they did and educate you. Full transparency from these gentlemen! This shop is truly fantastic. We love our Toyota and now we know where to bring it when something breaks.
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October 2024 by med Re
Great services for Japanese vehicles
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October 2024 by Curtis Guile
Honestly very frustrated with my experience here. I went here because they seemed to have decent reviews. I should have known when I called and asked to get the shift solenoid cleaned out and they didn't know what I was talking about there would be an issue. I went to drop it off this morning mentioning what I wanted done again, a cleaning of the shift solenoid and a drain and fill of ATF. So I mentioned this twice prior to them taking the vehicle, rather then just asking the tech if it can be done I was assured "the techs know what they are doing". I got a call from the tech shortly after and he recommended a drain and fill and liquid moly additive. Sure that seems reasonable I asked about the shift solenoid, the main thing I was looking to get done and they said they didn't do that there. Google, 2001 Honda accord shifting delay, and right there in the list is shift solenoid. The tech tried to tell me it was in the transmission. I explained it is not and there are 3 bolts on the outside and it looks like 2 little silos. I have heard from 2 others that had shifting issues that this fixed it immediately it was what I wanted done. I bet they don't even use the oem Honda ATF. Car is shifting the same. I'm never going back here and wouldn't recommend this place to anyone looking to get a specific item done. What a waste of my time there are plenty of other shops that would do what the customer asks for. Now I need to do this on my own time which is what I was paying to avoid. Say no on the phone next time and don't waste everyone's time.
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September 2024 by Jason
After 384,000 Trouble free kms my 13 Toyota Tundra finally broke a part, a few at once actually. I had my work Truck towed into Wilson’s Auto Tech after reading 100’s of reviews from other Toyota/ Honda specialists in and around Edmonton.I decided on Wilson’s Auto Tech. I had left a message on Saturday explaining the issue with my water pump, and within an hour of opening on a Monday I was contacted. The gentleman said he would try and squeeze me in if he could, Obviously the shop was full with other vehicles as they weren’t expecting a tow in. Around Noon, maybe earlier I received a phone call and It was explained what the issues were and what was required. I immediately accepted the quote and they immediately ordered all the necessary parts. As it turned out, my water pump was leaking and 2 leaks in my radiator. They swapped out my Rad, Water pump plus hoses, thermostat and new serpentine belt. I received a call the next day and said my truck would be done that day. As the day went on the mechanic worked on my Truck and even stayed LATE to ensure my work truck was done and back on the road making money. This kind of service is unheard of nowadays.Our Farm is almost 70km from Wilson’s I wasn’t able to make it before closing I paid over the phone and they parked my truck outside their huge fenced compound ready for pick up.
Thank you to the mechanic for the quality and clean work and Wilson’s Auto Tech for amazing customer service as someone who has 2 Tundras and a Honda car, you have gained a customer for life!
After 11 years Bye bye Sherwood Toyota. My vehicles will only be taken to Wilson’s from now on.
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July 2024 by Jan Oviatt
They repaired our old van and the price was lower than quoted. Also good.
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July 2024 by Prit
They were able to fit me in at pretty short notice and gave me very detailed answers to my issues. There was no pressure to “fix it all”. They also pointed out what was an easy fix and didn’t try to upsell me. Very honest techs and reasonable and quick work.
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July 2024 by Cat Hunka
Amazing and dependable staff. Work ethics trustworthy.
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June 2024 by Greg Rostron
If you want great service, good prices this is the place to get your car serviced at .
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May 2024 by Randy Hemmes
Good service ...reasonable prices
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February 2024 by Graham Felts
Stopped going to Alberta Honda because of some questionable work they did with my Honda Civic. Wilson's Auto Tech has been a wonderful place to take mine and my wife's car in. Highly recommend!
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February 2024 by Gerald costello
best shop ever
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February 2024 by Jeffrey Staples
Had a bad parasitic drain somewhere in my car for about 6 months. After going to four other shops, they were the only guys who could find the drain, and did so very quickly. They are honest, upfront and efficient.
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January 2024 by Mike Zhang
They never try to oversell work on your vehicle.
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January 2024 by ian Wright
Did the job I asked them to do, vehicle was ready when they said it would be.
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January 2024 by Nacho Libre RM
Had a bad parasitic drain somewhere in my car for about 6 months. After going to four other shops, they were the only guys who could find the drain, and did so very quickly. They are honest, upfront and efficient.
