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December 2024 by Javier Diaz
Amazing staff
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November 2024 by Cal Hemminger
Did not buy anything but, needed some questions answered on my existing gas fireplace.Salesman Cory Allers was more than helpful Thank You again Calvin
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November 2024 by Sandy Fitzgerald
We had Bill in come in to do a service/cleaning of our gas fireplace. He did an awesome job. I think our fireplace now looks even better than when it was installed 7 years ago.
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October 2024 by Linda Buchta
Wood & Energy Store: very good service, fast and efficient. Technician, Bill, is experienced, explained things well, and was very helpful answering all my questions. Glad to see that there is still a company out there that provides excellent service to their customers.
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September 2024 by Janet
What a wonderful experience . The salesman gave great advice and was very helpful and knowledgable.
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March 2024 by Maria Del Colle
Can’t call and talk to a salesperson, they don’t return phone calls. Went in to the store and waited over an hour and still couldn’t get one of the sales people to help. Very poor service.
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March 2024 by Al
From the time I walked in to the store my experience was excellent. Cory the salesperson was very knowledgeable and actually saved me money. The chimney and stove install were just as impressive. Friendly installers who seemed to care about the job and wanted to make me happy. Five stars all around.
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February 2024 by Cody T
Unprofessional is an understatement. Butchering my installation by cutting off connectors and scratching my fireplace. Making a mess and needing to be reminded to clean up. No shows for appointments, showing up with half of the parts needed to repair the unit. Over and over parts are being replaced, thousands lost in wages due to appointments that are blown off without any notice. Parts lasting literal days before needing to be replaced. Avoid this company, I've been fighting for over a year to have a working fireplace. Nobody cares. Go somewhere else.
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February 2024 by Jason
Sad to say but they are getting challenged with pricing by the big guys. Some things are cheaper at Canadian Tire.
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January 2024 by sam elsafadi
No one smile at this store
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January 2024 by Dirk Klein
the sales guy was super helpful and not pushy at all gave me the advice i needed to make an informed decision.
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January 2024 by Lauren Stensrud
Wood and Energy was a great company to work with - when we had our new gas fireplace installed, the installers (Christian and Wyatt) were very efficient, informative and friendly. During the process and while working in our furnace room, they even observed that our hot water tank had a very slow leak, which we weren’t aware of - we were than thankfully able to address this issue very quickly before the leak escalated.Would definitely recommend their skills and service !
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January 2024 by JsR
Great helpful staff.
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January 2024 by Wayne Rurka
Haven’t been in the store yet, website has very little info on it.
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January 2024 by Darrell Walker
Fantastic selection of wood burning appliances, gas and electric also. Friendly and knowledgeable staff!!!
