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October 2024 by Ryan Preece
My sister in law brought her suv her for a clicky brake. They diagnosed full new brake pads and rotors at 1600 dollars.
I put new rotors on the fron which was debatable and new brakes on the back. Rotors in back were brand new. And it did not fix the issue. I cobfronted them to rediagnos the vehicle. They wanted more money.
Integra diagnosed the problem in 4 minutes for free. It needed the caliper slider plate to be cleaned on the drivers side.
Front brakes were at 50%
Rear at 30%
The only part they correctly diagnosed was the one they could touch the front rotor and they never addressed the actual issue.
Nor was a refund issued for a blatant misdiagnosis.
I have lived in edson for 37 years and have dealt with fountain in the past but the current leadership and techs need a hard lesson in correct business practices.
When i drove here vehicle to my house i immediately heard the noise and did not believe it t9 be rotors or pads. (I was right) i do not believe the technician ever test drove or inspected parts or he would know the back rotors were immaculate less than 1mm wear.
And the front brake pads had 6 months left. Calipers dont lie.
If you go here request the old parts so they can be inspected as to wether or not they were in need of repair
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September 2024 by Robin Kamboj
Called 30 mins before they were closing and they still got my flat tire fixed. Most businesses would have refused.
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August 2024 by Jessie White
We stopped in Edson before continuing to Hinton. My daughter noticed our one tire was in rough shape and it was 5:10pm
We quickly Googled and found this Fountain was open until 5:30 pm. The staff here were very kind and friendly. They had a look at the tire and put our spare on for us even though it was the end of the day.
We were so thankful to not be stranded and to be safe on the road while receiving such great service.
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August 2024 by Harjot Dhatt
Had a trailer tire changed, great customer service
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June 2024 by Ed Allandar
Fantastic customer service. Had a flat on an RV trailer coming into Edson. Friendly staff got me right in took care of the flat. Good service, reasonable charge. Highly recommend!
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June 2024 by Jenna Pfannmuller
We just showed up to get our wheels re torqued. This placed is closed a half hour early for no reason. Extremely inconvenient.
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February 2024 by Julia Waddell
Into Edson today picked up metal debris is our rear tire. Into the office. Receptionist directed us into a bay and the young fellows finished off job they were working on and turned to our job. The tire was not repairable but the spare was installed quickly .All this with a friendly wave !Very much appreciated . Recommend for sure . Thankyou
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February 2024 by John
Been here 3 times now in the commercial truck lane. These people know how to get a driver fixed up and back on the road with friendly and quick service.
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January 2024 by Jacob Broere
Had a bolt in a tire. Showed up 10 minutes before closing. Watched 7 employees drive away. The on call guy showed up a few minutes later. Patched the tire. I did half the work. $400 bill. Thieves.
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November 2023 by Mark Willoughby
I showed up here on a Thursday morning desperately needing two new tires to get my stranded trailer off the road. The receptionist and the guys in the shop got me fixed up immediately and on my way with great friendly fast service. I would recommend this tire shop to anyone
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November 2023 by Grady
Extreme kind, helpful, and friendly people. Just want you driving safe out on the road!
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November 2023 by James Sanders
Great people!!! Great service!
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November 2023 by Mike (Peggy 2.0)
Great service and honest
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October 2023 by Jessi Goransrud
Great service and the job was done very quickly.
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October 2023 by Ivan Demin
Best service I ever had. Very polite and friendly staff.
