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August 2024 by Paige Woodward
The bmo staff have always been extremely helpful when Ive been in the bank.
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August 2024 by M Abdulahi
I open an account for my children and without our permission They seize ithe entire account I have never seen a bank like this. If they suspected something they should give us a call now my daughter cannot access to anything.
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June 2024 by Manni
Been with BMO for over 20 years and my experience with this bank this past Saturday was awful and I’m considering taking my finances elsewhere. Two people working, one was talking in another language to her friend for over 20min and the teller that helped me (black woman) refused my certified check from RBC because she personally did not trust the check.
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February 2024 by Brenda Crane
Appointments needed for loans, mortgages, and financial advice. No appointment needed for till services. ATMs are inside the vestibule, so they are warm and safe.
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January 2024 by Fadel
Very poor service , unorganized, chaotic and unprofessional staff , they kept talking to each other in Hindu while processing my request for payments .They did not get the work done properly I had to reach out to my branch in Calgary to fix it.
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December 2023 by Feelinqss
The new manager that took over Matt’s position is rude.
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October 2023 by Regina C
I went to this branch in franklin avenue to open an account and met Ms Monica a personal banker. She is amazing, she assist us and answers all our query, she even gave us some insights here in fortmcmurray as we are new. She is one of a kind.
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January 2023 by Frank Roderick
Why are the ATM's locked up?
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December 2022 by Presley Fryingpan
I've been banking with BMO for many years. I really love the experience here. May god bless your journey in this life. Amen and Amen! :)
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September 2022 by Good Times
Opened an account about 3 weeks ago, and today I went to this branch to inquire about something. My first ever interaction was with a staff named Monica. Zero customer service skills. She was busy signing some papers while I awkwardly stand there after she called me up. No friendly, professional language. Asked me some really stupid questions. She must reallu hate working there! Don't BMO banks require/provide any sort of customer service training? That was an awful first encounter.
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March 2022 by Jesse Young
Terrible service, long line up. No solutions.
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March 2022 by Beza Aley
Very horrible customer service. Im very disappointed with this branch.
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February 2022 by Stacey Chin
Terrible customer service, rude and unprofessional staff. They should all take a basic course on basic customer service and how to serve clients. Avoid this branch AT ALL COST!!! Would give zero stars if I could. This branch made numerous errors and takes zero responsibility. I've been to numerous BMO branches across the country and this is by far the worse there is.
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January 2021 by public public
Rude staff especially the old lady with glasses at the tills, and the black guy. I have argued like 3 times over my money.
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January 2020 by Steve Davis
Great customer service, very friendly staff and quick response time. Thank you B.M.O.
Would recommend to others.
