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October 2024 by odey2179
Great place for bike accessories and repairs. Also
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August 2024 by Charl H
Best bike store in Northern Alberta. The city is fortunate to have a dedicated owner who provides top-notch services and products
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August 2024 by Mabel A
Visited for the first time today, and the gentleman there is very kind and knowledgeable. Prices are competitive and fair. Will be back for more. Thank you 😊
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May 2024 by Brandon Tremblay
Hands down the best sports store in Fort McMurray. Staff are quick to fix issues, answer questions, and follow up with your purchase. They make sure your bike/equipment is serviced and treat it with care. Couldn’t recommend a better company.
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February 2024 by Gord Ross
Very friendly atmosphere if he doesn't have it he can order it for cheaper then it costs to take the road trip
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January 2024 by Ethan Barry
Went to get some new ski boots for this season and was greeted kindly by an employee. Asked him what I wanted and came back super quick. Highly recommend going to stratosphere sports to get your ski boots.
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January 2024 by Nick Ryan
Knows their products, very helpful, and great service
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November 2023 by Hummus Vision
Went to get some new ski boots for this season and was greeted kindly by an employee. Asked him what I wanted and came back super quick. Highly recommend going to stratosphere sports to get your ski boots.
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September 2023 by yuli su
bad experience with this shop, I had problem with my bicycle last month, Aug 2023. there was friction noise when I paddled. probably bottom bracket broken. So I dropped off my bicycle to the shop and told the guy my problem. and after I called him a few times and it took a few weeks, finally he told me my bike was ready to pick up. and he charged me about $95 for his service. I immediately found the problem was not fixed when riding it again. I went back to tell him that and he replied I checked your brakes and turned up the speed switches but I couldn't tell if he did what he claimed but I had not asked for. Then he said he could change the bottom bracket for me and got it ready by next day morning. to give him more time to fix it, I went to his shop after a week but the bike was not fixed, his explanation was he didn't have required tools and had ordered. unbelievable, a bike shop technician don't have proper tools? I took my bike back and ordered tools later on and fixed by myself. that's my experience with the shop.
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July 2023 by Robert Coppard
Burt saved my butt not just once this week but twice! First I got a flat on the highway and went there to buy some tubes, after coming home and struggling to change the tire tube. I brought it down there and Burt change it right away no questions ask and he taught me too! Tonight I had an issues with my front brake locking up and I brought it down to the shop and again he was able to troubleshoot my issue. He always treats me well! He also installed a post dropper on my mountain bike which is working pretty sweet too! Thank you again for always helping me for my bike needs!
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July 2023 by Chad Evoy
My son popped his bike tire at 6:50pm today. He was upset and in tears over his new bike with a popped tire. I checked stratosphere hours on google then called the store thankfully Burton at stratosphere decided to keep the store open and wait for us to get here. He is finishing us my son’s tire as we speak. My boy couldn’t be happier. Thanks for the excellent service Burton!! It’s much appreciated!
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July 2023 by ADOLAT NURMATOVA
Perfect place to buying bicycles from beginners to professionals. Excellent, fast and friendly customer service. Many variety of helmets.Highly recommend to visit the store.
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July 2023 by Josh Rankin
Helped find a new bike for my picky little girl that was surprisingly affordable. Avoid those department store bikes. Always built poorly and low quality. Thanks!
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June 2023 by Brandon Harper
Great experience buying my kona big honzo! the owner educated me on bikes and provided me with really valuable information about riding. fantastic business that has absolutely earned the respect of the cycling community! Great pricing!
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May 2023 by Kirk Langdon
It’s great to have a bike shop where the owner is actually passionate about bikes. Burton is a rider and bike fitter, you’d be hard pressed to find someone more qualified to sell you a bike. If he doesn’t have what you want he can order it and make meaningful recommendations on what might work well for you fit wise. Of course, this isn’t only a bike shop, Burton can look after most of your sporting needs with high quality products and great personal service.
