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January 2024 by Rita Fritz
Very helpful made my experience fast easy and friendly I will definitely go here again
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January 2024 by Dx Lee
Literally was in there could have used some basic assistance finding a dual usb c drive which I found on my own but decided not to buy, also was searching for home filing stuff which I found again on my own and did buy. And was going to look into purchasing a gaming laptop but the entire time I was in there not a single human being offered me assistance maybe cause how I was dressed or looked but such a shame trash service cost them sales. Now I go to Best Buy to look at pc’s. I make decent money just cause I looked poor on my day off is no excuse to be ignored store wasn’t even busy.
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January 2024 by NB Girl
Only visited the shipping counter as I had an Amazon return through Purolator. I didn't have to wait long and the process was very quick and easy, no need to print up a label, just a quick scan and done. Definitely would recommend this location. Staff are friendly, informative and patient.
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December 2023 by Ninja Painters
Very neat how you can walk in, print a document in minutes from your phone or email if you are on the go and need something printed but don’t carry a printer around everywhere you go!
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November 2023 by Acapulsky
Sold me an open box item (with open box sticker) at full retail price! I didn't see it till I brought it home. Now i gotta go back and return it…closest location is 70kms one way…not cool Staples!!
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November 2023 by Dhaley
Went in here for printing and photocopying. Just brought our usb and was able to print out as many copies as we needed. Who needs a printer!!Also got passport pictures done here. Cost less than at Shopper's and was super quick and easy!
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November 2023 by Terri McRoberts
Loved working with Karen when she worked at this store. She listened and helped us get the printing jobs done.Two years later, still unable to to get this level of customer service here. Acknowledging customers ( especially when they're the only two people at your printing counter). Answering questions and either excusing yourself or finishing up with the customer BEFORE running over to your co- worker and staying unavailae.
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November 2023 by Greg Mullan
I don't need to shop here much, but the two instances where I needed assistance, the person serving me abandoned the effort when interrupted by another customer. Attention deficit disorder I suppose. The last time it happened, I just left the store and went to Walmart.
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October 2023 by Elizabeth McKoen
Wow. Staples. You just never fail to disappoint. Called there and was told they do service repairs on printers (I bought my printer there two yrs ago). Get there and I am told they don’t do repairs (despite there being an area in their store that says “service tech” which was devoid of staff, of course). No biggie, I’ll just ask if they could refer me somewhere to get it fixed. I get told “somewhere downtown…. I don’t know”. And this was by a managerial person the cashier called to help me. WOW. Thanks so much.
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September 2023 by Sutton Douglas
I had a fantastic encounter with Yanning from the Staples Bell Wireless department that I just have to share. Yanning went above and beyond to assist me in optimizing my monthly plan and upgrading to a new phone. What truly impressed me was his offer to transfer my data for free, making the whole process seamless. Even after the sale, Yanning took the time to address my queries. Thanks a million, Yanning! Your dedication is truly appreciated.
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September 2023 by Janice Stilling
I just wanted to share my great experience with Nick at the 50th street location. I had made up funeral cards he guided me on how and what to do. Also said I could call him at the store if I had any questions. Once I received the cards some minor adjustments had to be made. I came in to the store and Nick helped make those changes. He was very kind, professional and helpful! Excellent costumer service Nick ? we need more people like you!
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September 2023 by Shelley Rehaume
Thanks so much to RJ for the great experience I had in the store today! She was so helpful and knowledgeable aboutCellphones. Not to mention, she was very pleasant. She ranks at the top for amazing customer service. RJ is a hugeasset for the company. I would definitely recommend her to anyone I know!
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September 2023 by Brent Rehaume
When you meet someone who makes your day, then I definitely don’t have any problem writing a great review!!! RJ in the tech department (Cell Phones) is an amazing sales representative that is extremely pleasant knowledgeable, & patient who in my opinion goes the extra mile for customer service!! I had no plans to upgrade my phone, but after the deal she proposed, I had no problem upgrading my iPhone 12 Pro to the iPhone 14+. I would highly recommend seeing RJ if you’re looking to upgrade your phone!!!
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September 2023 by jim taylor
Staff were very helpful, prices too high. $5 minimum charge on my credit card to print 2 pages of black and white text. THEN wanted $41 to send 1 page of paper to Ontario!! Don't know if that was FedEx fault or Staples but opted for Canada Post instead
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August 2023 by Chris Sheppard
No idea how this business isn't gone away like blockbuster but their app for prining off documents was easy to use and cheap to print($0.17) a page.
