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July 2023 by Diana Lindsay
There is an Asian lady here that discriminates. She does not offer any support
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May 2023 by Taylor Enns
Again if I could give less then one star I would. Been with them 5 years and they barely wanna give me a credit card won’t raise my line of credit I make over 100k
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November 2022 by Casey McLean
Oofta this branch is extremely slow and I'm not sure if it's because they only ever have one teller available. Staff are not willing to assist much and even when i finally arrived at the front of the line when the teller was done with the customer at the desk he just slowly turned and looked at me.. i hesitated a moment and asked "Can I come up? Are you ready?" And he just raised his eyebrows... Excellent communication skills ?? I much prefer to go to the West Side Drive branch
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November 2022 by Ashley Smith
I got most of what I needed to get done at the ATMs in the front, however, still needed to see a teller, at which point, they were closed (I must admit, it was my bad for waiting until last minute before actually getting my chores started). Every other transaction I've ever had with atb has been super positive and left me feeling taken care of and all my needs met. Right on! Excellent customer service experiences everytime!!!! <3<3<3<3<3
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November 2022 by Riley Flanagan
Slow, go to the other one it's way faster. This one is always dead yet takes 30 mins to do anything. Girl sitting at front desk instead of helping after watching the only person in store stand there for 10 mins
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November 2022 by Matthew Desaulnier
Just helping my mom pay a bill
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November 2021 by Andrew Underwood
I went in early in the morning and was greeted and helped immediately! Though I did not catch the name of the teller who assisted me, she was polite, personable and very helpful. Thank you for the exceptional service!
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November 2020 by Linda Turner
great staff
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November 2020 by Jonathan Jordan
Been having trouble with paying a loan. Have tried to get it done for two months, before covid lock down. Still to no avail. You keep saying it is taken care of, but then head office in Edmonton calls looking for payment and the cycle repeats. Not impressed with the go around.
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November 2019 by Kris Zaremba
I’d banked w/ another bank for 30yrs. I came to this branch of ATB for a service that they provide, after being told by my bank that they aren’t in the business of.......The people that work at this ATB are spectacular at their job & the way that they treat people. All the ladies that I spoke w/ when I called, Kara being one of them &!Ellen @ the greeting desk were all amazing. I’d called on my way & Ellen actually said, “Drive safe”. And when I arrived she was smiling beautifully while talking to clients/potential clients. While we talked she was laughing & light hearted. Changed my entire day for the better.My appointment was w/ Brock Carlson. He’s only worked there about a year, and was professional, polite, and helpful, further than was necessary.After leaving & thinking it over, the next day I made an appointment to change banks.The entire experience in those two days had been above & beyond my “combined 30yr” dealings w/ my PREVIOUS bank. Wether a client or not you’re treated as though you’re business, small or large, matters to them. Thank you everyone. Consummate professionals.
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November 2016 by Michel Buitendyk
Very easy access for the drive through.
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March 2016 by Grantwert
Great staff, always very friendly.
